W W W.T A L K S W I T C H . C O M
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T S - 4 0 0 U S E R G U I D E
TROUBLESHOOTING
If you have any problems with your telephone, determine first if the problem is
with your phone or with the phone line.
RESETTING YOUR TELEPHONE’S PROGRAMMING
Electrostatic shocks or power surges (e.g., from lightning) may cause the phone
to lock up. There are two ways to reset the phone.
Basic reset
1. Disconnect the power cord from the phone.
2. Wait for 10 seconds.
3. Reconnect the power cord to the phone.
4. Follow the configuration procedures to select the language and to enter the
area codes.
Reset to Factory Defaults
If the basic reset cannot return to the phone to the normal operating condition,
you must restore to factory defaults. All information stored in memory will be
erased.
1. Disconnect the power cord from the phone.
2. Wait for 10 seconds.
3. Press and hold
when reconnecting the power cord to the phone.
4. When firmware version number is displayed, release the buttons.
5. Follow the installation procedures to select the language and to enter the
area codes.
BLANK SCREEN
• Verify that your power adapter is properly connected.
D E L ET E
