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Warranty Support and Service Information
90-Day Return / Replacement Policy
Your satisfaction is very important to us. Within the initial General Warranty period (90 days from order date), you may return
to us (in original condition with original packaging) any Talking House or i A.M. Radio product for a full refund, minus freight and
handling.
Product Support
To obtain support, contact us via telephone or email.
By telephone, call 616.772.2300 and press 5, 9 am to 5 pm Eastern Time.
Or email [email protected], 24 hours a day.
You will receive a response within 24 hours and/or on the next business day.
General Warranty
Information Station Specialists warrants Talking House/i A.M. Radio products against defects in workmanship for 90 days from
the date the products are ordered. Defective components may be returned prepaid to Information Station Specialists for repair
or replacement at no charge during that 90-day period. Damage that occurs after delivery, such as from lightning or other
physical, electrical/digital sources, including improper use or abuse, is not covered by this warranty. The warranty is void should
the configuration of components, hardware or software, including the total system be modified (or modified with respect to
the operating environment) subsequent to delivery.
This is the full and complete warranty for products and services. Information Station Specialists assumes no obligation of
liability for additions or modifications to this warranty unless made in writing and signed by an officer of the company.
Information Station Specialists supplies this warranty in lieu of all other warranties expressed or implied, including warranties of
fitness of the products for a particular purpose. In no event shall Information Station Specialists be liable for incidental or
consequential damage to the full extent that might be disclaimed by law.
Disclaimer
Information Station Specialists disclaims liability for any damage or injuries that result from the following:
• Not using the device as it is intended as it is described in the operation manual.
• Installation of non-original spare parts.
• Unauthorized modification or additions without written approval by Information Station Specialists.
• Use of unauthorized equipment.
Service Information
Please contact us to obtain a Return Merchandise Authorization (RMA) number. We will not accept any service
requests/returns without a RMA number printed on the box. Return should be sent to:
Information Station Specialists
Returns Department - RMA # ______
3368 88th Ave
Zeeland, MI USA 49464-0051
