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Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon)
warranties that the Products purchased (the “Product”)
will be free from defects in materials and workmanship at
the date of purchase by the Purchaser.
Limited Warranty
(a)
This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR RE-
PLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
This warranty covers only those Products purchased
from an authorized Horizon dealer. Third party transac-
tions are not covered by this warranty. Proof of purchase
is required for warranty claims. Further, Horizon reserves
the right to change or modify this warranty without notice
and disclaims all other warranties, express or implied.
(b) Limitations
HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
(c) Purchaser Remedy
Horizon’s sole obligation
hereunder shall be that Horizon will, at its option,
(i) repair or (ii) replace, any Product determined by
Horizon to be defective. In the event of a defect, these
are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment
involved in a warranty claim. Repair or replacement
decisions are at the sole discretion of Horizon. This
warranty does not cover cosmetic damage or damage
due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of or to any part of the
Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or at-
tempted repair by anyone other than Horizon. Return
of any goods by Purchaser must be approved in writing
by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification or
misuse, no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or as-
sembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new and
unused condition to the place of purchase.
Law
These Terms are governed by Illinois law
(without regard to conflict of law principals).
Safety Precautions
This is a sophisticated toy product and must be operated
with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe
and responsible manner could result in injury or damage to
the Product or other property. This Product is not intended
for use by children without direct adult supervision. The
Product manual contains instructions for safety, operation
and maintenance. It is essential to read and follow all the
instructions and warnings in the manual, prior to assembly,
setup or use, in order to operate correctly and avoid
damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to [email protected], or
call 8.504.02 toll free to speak to a service technician.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides track-
ing and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is avail-
able at www.horizonhobby.com on the “Support” tab. If you
do not have internet access, please include a letter with your
complete name, street address, email address and phone
number where you can be reached during business days,
your RMA number, a list of the included items, method of
payment for any non-warranty expenses and a brief sum-
mary of the problem. Your original sales receipt must also
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside
of the shipping carton.
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 8-504-02 with any questions or
concerns regarding this product or warranty.
WARRANTY
