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DTMF overdialling

DTMF (dual tone multiple frequency) is the tone-based

system used in the world’s telephone networks. If your

system has access to the public switched telephone network

or other networks that make use of DTMF tones, your radio

can make a call to a telephone or send control codes to a

remote device.
If you simply wish to call a PABX or PSTN number, follow

the instructions for making such calls on page 33. If,

however, once you have set up such a call you wish to send

control codes (e.g. telebanking), use DTMF overdialling.
You can only use DTMF overdialling in trunked mode.
If you wish to dial tones A to D, your radio may be pro-

grammed so that you can use the PTT key as a “shift” key in

conjunction with the numeric keys as follows:

n

PTT + 

 = A

n

PTT + 

 = B

n

PTT + 

 = C

n

PTT + 

 = D

So pressing the PTT key, holding it, then pressing the 

key enters tone A in the DTMF string.
You can also send a pause by pressing the PTT, holding it,

and then pressing the 

 key. A hyphen will be entered in

the display to indicate a pause.
To use DTMF overdialling while the radio is operating on a

trunking network, first set up a call to the device you want

to send control codes to, which is usually a PABX extension

or PSTN number.
Once the call is connected:

n

Give a short press of the DTMF key ( ). The message

DTMF

 and the DTMF overdialling symbol (  ) will

appear in the display.

Summary of Contents for orca

Page 1: ...and indica ols and indica ols and indica ols and indicators tors tors tors tors 8 8 8 8 8 On off volume control 8 16 way selector 8 Side panel keys 10 Keypad 10 Radio indicators 10 Confidence tones 12 Programmable function key settings 13 Keypad functions 14 Summary of radio indicators 15 Basic oper Basic oper Basic oper Basic oper Basic opera a a a ation tion tion tion tion 1 1 1 1 18 8 8 8 8 Tur...

Page 2: ...k 37 Conventional oper Conventional oper Conventional oper Conventional oper Conventional opera a a a ation tion tion tion tion 38 38 38 38 38 Subaudible signalling 38 Monitor 39 Receiving calls 39 Making calls 39 Exiting conventional mode 40 DTMF o DTMF o DTMF o DTMF o DTMF over ver ver ver verdialling dialling dialling dialling dialling 4 4 4 4 41 1 1 1 1 Example Accessing telebanking 42 Example...

Page 3: ...charger 49 Conditioning analysing the battery with the fast charger 50 Disposing of used nickel cadmium batteries 50 Basic maintenance Basic maintenance Basic maintenance Basic maintenance Basic maintenance 5 5 5 5 51 1 1 1 1 General care 51 Troubleshooting 51 A A A A Accessories ccessories ccessories ccessories ccessories 52 52 52 52 52 Fitting an accessory 52 Specifica Specifica Specifica Specif...

Page 4: ...g techniques n Use of a handheld microphone or radio while driving is not permitted in some countries Check the vehicle regulations in the area where you are driving n Use only Tait Orca battery chargers to charge your radio battery n If using the radio with an earphone or headset avoid using unnecessarily high volume levels n Frequency band 406 to 406 1 MHz is reserved for use by distress beacons...

Page 5: ...needs If you are unsure which of the features described in this manual are available on your radio consult your system manager or the person who programmed your radio The custom features programmed for your radio may be listed on the custom settings page on the inside back cover of this manual PTT press to talk key 16 way selector On off volume control Function key 1 Function key 2 LED indicator S...

Page 6: ...ual If any parts are damaged or missing report this to your local Tait dealer immediately Installing the antenna Before using the radio connect the antenna as illustrated The antenna screws easily into the socket at the top of the radio Installing and removing the battery pack Before the radio is first used the battery pack must be fully charged and putting the battery through a condition analyse ...

Page 7: ...lt clip into the two slots on the top of the battery Push down until the clip snaps into place The belt clip has been designed to avoid accidental removal However it can be replaced if required To remove the belt clip insert the end of a flat bladed object e g a butter knife under the edge of the release tab without forcing it Gently lift the release tab up then slide the belt clip away from the b...

Page 8: ...ols the volume level of indicators and confidence tones To preserve battery life it is recommended that you turn off the radio when it is not in use 16 way selector Each position on the 16 way selector can be prepro grammed for n Trunking mode preset calls Change to the assigned position and press the PTT to initiate a trunked call n Conventional channels Change to the assigned position to automat...

Page 9: ...s 15 to 17 Speaker Display see pages 10 to 12 Microphone PTT key Press To Talk press to transmit release to receive press to receive an incoming trunking call Keypad Despatcher Queue Status DTMF Clear Monitor Enter Scroll keys Throughout this user s manual messages that appear in the display are shown in ALLCAPS ...

Page 10: ...arrow star and hash right arrow keys can be used for scrolling Other key functions are as outlined on page 14 Radio indicators In combination the radio s display window LED indicator and audible indicators provide you with information on the state of your radio The tables on pages 15 to 17 show the meanings of different combinations of radio indicators A summary of these indicators is also provide...

Page 11: ...lashing The radio is transmitting at low power Steady Handset mode is active Steady The radio currently has access to a trunking network Flashing The radio does not currently have access to a trunking network It may be attempting to find a site it is authorised to use or it may be out of range of a network signal The bars on the display indicate the received signal strength RSSI which will be disp...

Page 12: ...ndicators this manual describes only the Tait tone set which is the default If your radio has been preprogrammed with confidence tones a tone will be sounded each time you press a keypad key or side panel key For the Tait tone set a short medium pitched tone indicates that the keypress is valid and a long low pitched tone indicates that the keypress is invalid If the keypress is not valid you shou...

Page 13: ...high to low Pressing the key again returns the transmit power to the preprogrammed level Monitor Conventional mode only Turns monitor on and off Night use Turns night operation mode on and off Preset calls Sends a trunking preset call changes to another trunking network or to a conventional channel If the radio is in conventional mode when a trunking preset call is selected the call will proceed O...

Page 14: ...ar the current entry Long press Turn monitor on and off conventional mode only enter End an entry or make a selection left star Left arrow Arrow key when scrolling Star For call string and DTMF overdialling hash right Hash For terminating and confirming string entries in trunking mode and for DTMF overdialling Right arrow Arrow key when scrolling If this feature was preprogrammed The radio may be ...

Page 15: ... x 3 The transmit timer is about to expire In 10 seconds the radio will stop transmitting Release the PTT key before transmitting again The radio has stopped transmitting 1 5 sec because the transmit timer has expired Release the PTT key before transmitting again slow The radio has access to a network and is ready to make or accept calls medium The radio does not currently have flashing access to ...

Page 16: ...ng to call because they are busy Try again later If you are repeatedly unable to make the call contact your fleet manager QUEUED The network has queued the call you are attempting to make Your call will be connected as soon as possible SYS BUSY The network is busy and is unable to handle your call request Try again later NOT HOME The party you are calling has their radio switched off in do not dis...

Page 17: ...usy Wait until it is free to transmit or use a channel that is clear medium Monitor is active slow The battery is low Recharge or replace flashing every 5 the battery as soon as possible seconds The battery is too low to operate the radio Turn off the radio and recharge or replace the battery The temperature is too high You should stop transmitting and allow the radio to cool down ...

Page 18: ...ssigned PIN which will be up to five characters long then press the enter key If you do not know your PIN consult your system manager or the person who pro grammed your radio The radio will then display the radio s identity then a message such as TAIT ORCA RADIO The radio will then give two short medium pitched beeps which indicate that the power up sequence is now complete How you now use the rad...

Page 19: ...e battery gets too low the radio will emit a long low pitched beep and stop operating You should turn off the radio immediately See pages 47 to 50 for recharging instructions To preserve battery life it is recommended that you turn off the radio when it is not in use Transmitting and receiving Making and receiving calls in trunking mode is described on pages 24 to 36 Making and receiving calls in ...

Page 20: ...s the amount of time you can transmit continuously using the PTT key If the radio gives three short medium pitched beeps the transmit timer is about to expire Ten seconds later the radio will automatically stop transmitting You will have to release the PTT key before you can transmit again ...

Page 21: ...e it is authorised to use or it may be out of range of a network signal BARTS is the label of the string associated with the position on the 16 way selector The string will be actioned if you press the PTT key the enter key or the hash key The labels that are displayed and the strings associated with them are dependent upon how your radio is programmed Calls can be made from one radio to another f...

Page 22: ...e control channel giving the identity of the called radio and the type of call The control channel then sets up the call by n contacting the other radio and n directing both radios to switch to a traffic channel The conversation is carried out on the traffic channel When the conversation is finished or when the time permitted for the call is up see Call time limit on page 23 the traffic channel wi...

Page 23: ...splay below Time remaining for the call is 9 minutes and 54 seconds The call time limit will always be displayed at double height When the radio gives three short medium pitched beeps your call time is almost up Ten seconds later you will be disconnected and the network will clear down the call You will hear five short low pitched beeps The network will also clear down the call if there is no acti...

Page 24: ...y will read WAIT until a traffic channel has been allocated The radio will then give two short medium pitched beeps the LED will glow green and the display will read GO to indicate that the radio has switched to a traffic channel Proceed with the call This is known as full off air call setup or FOACSU In either case if you do not wish to accept the call give a short press of the clear key or chang...

Page 25: ...e fleet as your radio but is not prepro grammed as a preset call for your radio n If the caller s identity is O FLEET the caller is not in the same fleet as your radio and is not preprogrammed n If the caller s identity is PHONE the caller is calling from the PSTN public switched telephone network n If the caller s identity is PABX the caller is calling from the PABX private automatic branch excha...

Page 26: ...ll will automatically be cleared down when the caller is finished However you can leave the call at any time by giving a short press of the clear key or changing to another position on the 16 way selector Status calls A status call is a message from another caller telling you their current activity If you receive a status call the call will automatically be queued since a response is not expected ...

Page 27: ...Call setup While the control channel is setting up the call the radio will display the message WAIT Once the called party has answered you will hear either n a medium pitched warble or n two short medium pitched beeps Depending upon how the trunking system and radio are configured you may also hear a telephone like ringing tone The display will read GO and the LED will glow green to indicate that ...

Page 28: ...pitched beep the system is too busy to handle your call Try your call again later n If the display reads NOT HOME and the radio gives a long low pitched beep the party you are calling has their radio switched off in do not disturb mode or is out of range Try your call again later n If the display reads WAIT and the radio gives a series of long medium pitched beeps the system is not able to connect...

Page 29: ...nd the string you have dialled press the enter key or the hash key Radio to radio calls To call a radio in your own fleet n dial a number from 20 to 89 or 200 to 899 then n press the enter key or the hash key Group calls Your fleet may be setup up with users allocated to several groups Your radio can subscribe to up to eight groups for each network you are operating on To call a group in your own ...

Page 30: ...runking network dial n 8 number then n press the enter key or the hash key where number is the number of the radio unit or group you are calling Emergency call When you send an emergency call the radio sends a message to alert the party you are calling usually a despatcher that you are in distress You may still need to inform them of your location and any other relevant information On most network...

Page 31: ...et calls To make a preset call n dial 0 nn then n press the enter key or the hash key where nn is the preset call number in two digit format For example to send preset call 17 dial 017 then press the enter key or the hash key To send preset call 0 dial 000 then press the enter key or the hash key Preset calls numbered 1 to 16 can also be made by switching to the corresponding position on the 16 wa...

Page 32: ...ere are two ways to send a despatcher callback request n Dial 0 then press the enter key or the hash key n Give a short press of the despatcher key The network will return a message confirming that your despatcher call has been received When this message is received the display will read ACCEPTED and the radio will give a two second long high pitched beep To send a callback request to another desp...

Page 33: ... a PSTN number dial code number where code is the code specified by your fleet manager and number is the PSTN number you wish to call For example to make a call to PSTN number 03 584 1212 when code is 0 dial 0035841212 then press the enter key or the hash key To make a call to a PABX extension dial code number where code is the code specified by your fleet manager and number is the PABX extension ...

Page 34: ...the enter key If you do not wish to return the call give a short press of the clear key The caller s identity will be deleted and the identity of the last party you called will be displayed If you wish to redial this call press the enter key If you have missed a call from another radio the caller s identity will be displayed the LED will rapidly flash amber and the radio will periodically give a m...

Page 35: ...you can either n delete the call by giving a short press of the clear key or n use the scroll keys to scroll through the list of queued calls until you find the call you wish to return If the message reads SCL rather than CL the call displayed is a status call Give a long press of the queue key to read the status message and give a short press of the clear key to clear the message If there are oth...

Page 36: ... the radio will revert to normal operation until another call is received an queued Incoming calls will be queued as long as call queuing is active To cancel call queuing give a short press of the queue key You can also cancel call queuing by dialling the string 48 then pressing the enter key or the hash key ...

Page 37: ...to a new network n change to the assigned position on the 16 way selector and press the PTT or n dial a preset number that has another network assigned to it or n dial 70 n then press the PTT the enter key or the hash key where n is the number of the network which will be from 1 to 4 When the new network has been selected the radio will give two short medium pitched beeps and will display the new ...

Page 38: ... communicate directly with other radios or via a repeater rather than through the trunking system A typical display upon entry into conventional mode is shown below CHAN indicates that the radio is in conventional mode and CONV109 is the name of the current channel Subaudible signalling Your radio may be also be programmed with subaudible signalling that segregates your group from others using the...

Page 39: ... and replying You can then proceed with your call see Trans mitting and receiving on page 19 Making calls To make a call make sure the channel is free If the channel is busy you will not normally be able to transmit if so the radio will sound a low pitched warning beep if you try to transmit You may not be able to hear the activity but the LED will glow green When the channel is free press the PTT...

Page 40: ... n enter two or three numbers that do no correspond to a conventional channel then press the PTT the enter key or the hash key or n if the 16 way selector is on a position that is not a conventional channel give a short press of the clear key The radio will then return to operating on the trunking network it was operating on before entry into conventional mode ...

Page 41: ...ling in trunked mode If you wish to dial tones A to D your radio may be pro grammed so that you can use the PTT key as a shift key in conjunction with the numeric keys as follows n PTT A n PTT B n PTT C n PTT D So pressing the PTT key holding it then pressing the key enters tone A in the DTMF string You can also send a pause by pressing the PTT holding it and then pressing the key A hyphen will be...

Page 42: ...is 5487777 To access telebanking n Dial 05487777 the code plus the PSTN number n Press the enter key n When the trunking system has set up the call the display reads GO and the telebanking system has answered give a short press of the DTMF key to enter DTMF overdialling mode n Start entering the control codes required by the telebanking system So if your telebanking system requires you to enter yo...

Page 43: ...one number is 5487777 and the extension the caller wishes to call is 8866 To call extension 8866 n Dial 05487777 the code plus the PSTN number n Press the enter key n When the trunking system has set up the call the display reads GO and the automated attendant has answered give a short press of the DTMF key to enter DTMF overdialling mode n Enter 8866 When your call is connected proceed with the c...

Page 44: ...unless further activity is detected If assigned to a function key pressing the key toggles night use on and off Do not disturb Do not disturb only works in trunking mode Do not disturb allows you to ignore incoming calls while still making outgoing calls as usual To activate do not disturb dial the string 49 then press the enter key or the hash key To cancel do not disturb dial the string 49 then ...

Page 45: ...t 15 cm away from your mouth It can also be operated like a telephone handset in noisy environments or when privacy is required However ensure that while using the radio in handset mode you do not hold the speaker pressed against your ear and the antenna does not touch your body Press the assigned function key to activate handset mode The handset symbol will appear in the display Handset mode will...

Page 46: ... battery life by transmitting at low power If assigned to a function key pressing the key changes the transmit level from mid or high to low Pressing the key again returns the transmit power to the preprogrammed level When low power transmit mode is active the low power transmit mode symbol will appear in the display When you transmit the symbol will flash The low power transmit mode symbol will a...

Page 47: ...attery as soon as possible When the battery gets too low the radio will emit a long low pitched beep and stop operating Turn off the radio immediately Your radio comes with a choice of three chargers a desktop fast charger left a desktop trickle charger or a multi charger The trickle charger does not have a discharge button but is otherwise identical in appearance to the fast charger The multi cha...

Page 48: ...the indicator will remain amber until the battery temperature is within the safe range for recharging 5ºC to 40ºC Charge times are n up to 1 1 2 hours for the 1100 mAh NiCd battery n up to 2 hours for the 1500 mAh NiCd battery and n up to 2 1 2 hours for the NiMH battery Once the battery is charged the indicator will change from red to green Leaving the battery in the charger once it is charged do...

Page 49: ...or best results store the battery detached from the radio n Avoid repeatedly recharging the battery when it has only had a small amount of use n Turn the radio off when it is unattended for long periods n Use only a Tait recommended charger n Maintain an ambient temperature of between 5ºC and 40ºC during recharging Optimum battery performance will be obtained between 15ºC and 25ºC n Do not allow t...

Page 50: ...adio Continue holding the discharge button the indicator will glow amber for three seconds and then will flash green When the indicator flashes green release the discharge button The condition analyse cycle will take approximately 16 hours Once charged the charger s indicator will glow green if the battery is in good condition The indicator will flash amber if the battery is below its optimum capa...

Page 51: ... not allow the radio to come into contact with detergents alcohol aerosol sprays or petroleum based products as they may permanently damage the case n Avoid high temperatures If the radio overheats it will cease to function You will hear two short high pitched beeps Troubleshooting If you are experiencing difficulty operating your Tait Orca handportable review basic operation and check the followi...

Page 52: ...r n Batteries 1100 mAh NiCd battery pack 1500 mAh NiCd battery pack 1850 mAh NiMH battery pack n Battery chargers Desktop fast charger Desktop trickle charger Multi charger Fitting an accessory To fit some accessories to the radio you will need to remove the rear accessory cover Remove the battery then insert the end of a key underneath the bottom edge of the accessory cover Lift to remove the cov...

Page 53: ... NiCd ba NiCd batter tter tter tter ttery y y y y Ba Ba Ba Ba Batter tter tter tter ttery v y v y v y v y voltage oltage oltage oltage oltage 7 5 V nominal T T T T Tr r r r ransmitter po ansmitter po ansmitter po ansmitter po ansmitter power wer wer wer wer 136 174 MHz 5 W 174 530 MHz 4 W R R R R Receive sensitivity eceive sensitivity eceive sensitivity eceive sensitivity eceive sensitivity better...

Page 54: ...ied on a diskette the licensee may a Copy the program into any machine readable or printed form for backup purposes in support of your use of the program on the single machine certain programs however may include mecha nisms to limit or inhibit copying they are marked copy protected provided the copyright notice must be reproduced and included on any such copy of the Software b Merge it into anoth...

Page 55: ...tware will meet the Licencee s require ments or that the operation of the Software will be uninterrupted or error free However Tait warrants that the diskettes if any on which the Software is supplied to the Licencee shall be free from defects in mate rial and workmanship under normal use and service for a period of ninety 90 days from the date of delivery to the Licencee Exclusion of liability Ta...

Page 56: ...ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof No dealings The Licencee may not sublicense assign or transfer the licence or the program except as expressly provided in this Agreement Any attempt otherwise to sublicense assign or transfer any of the rights duties or obligations hereunder is void No other terms The Licencee acknowledges that it has read...

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