XT-2 Reader Installation Manual & Data Sheet
Doc no. 10-407 02
© TagMaster
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4.2 Trouble Shooting
Caution!
If the reader malfunctions, contact TagMaster Technical Support (see section 6,
“Contact” for details). Never try to dismantle any components inside the reader, since
there are no user serviceable parts inside the reader. Any unauthorized alterations to
the reader will invalidate the warranty.
Three system status indicators on the controller board inside the reader show the
status of the unit (see section 5.1, “Reader Overview” for information on placement).
The table below explains the meaning of the different indicators.
Table 1 System status indicators
Colour
Mode
Indicates
On
Power on
Yellow
Off
Power off
Flashing
System SW running
Initially on
System SW loading
Green
Persistently on/off System SW fault
Flashing
HW initiated and running
On
Initiation process
Red
Off
HW not initiated
The following table describes the most common problems encountered during
installation and proposed solutions.
Table 2 Most common problems
Problem
Solution
Yellow system status
indicator is off
Check the power supply.
Green system status
indicator is on or off
Switch off the power supply, switch it on again, and
wait 30 seconds. This can be done by pulling the J31
terminal block off the board and putting it back again.
If the reader fails to start again, contact TagMaster
support.
Red system status indicator
is on or off
Switch off the power supply and switch it on again.
This can be done by pulling the J31 terminal block off
the board and putting it back again. If the reader fails
to start again, contact TagMaster support.
