4
Hot-LinkPlus-e Trouble Shooting
SYMPTOM
POSSIBLE CAUSE
SERVICE TIP
No Hot Water
Clogged filter screen
• Close angle stop valves beneath sink.
• Open hot and cold faucets to drain line of pressure.
• Remove valve stem, thoroughly clean screen, replace, open
angle stop valves and check operation.
006e3 installed incorrectly
• Check to see if flow arrow on pump casing is in correct direction.
006e3 not running
• Ensure power cord is firmly plugged into SmartPlug and
SmartPlug is properly plugged into electrical outlet.
• Check to ensure temperature sensor is installed correctly.
• Check to ensure blue LED on pump is on.
• If LED is red, rotor may be blocked. Cycle power off/on to
activate
SureStart
®
mode to unblock rotor.
SmartPlug SENSOR error
• Red SENSOR LED blinking once every 5 seconds = sensor
shorted. Use sensor replacement kit 194-3726.
• Red SENSOR LED blinking twice every 5 seconds =
bad sensor connection.
SmartPlug is in Vacation mode
• Check to ensure the SmartPlug SENSOR lead is installed
correctly on the hot water supply pipe. The sensor lead must be
in direct contact with hot water supply pipe.
• Sensor may be installed too close to the hot water tank and may
need to be moved at least 18" from the hot water tank.
Blown fuse in SmartPlug
• Red SENSOR LED blinking 3 times every 5 seconds -
Unplug SmartPlug and replace 6A, 125V fuse. Contact
TacoTech Service for part #.
Hoses connected incorrectly
• Check to see if flex hoses are connected to proper Hot/Cold
ports on valve.
Abundance of Hot Water in
Cold Line
Note: It is normal for some
warm water to be in cold
line during recirculation
cycle.
If unable to flush the hot water from the
cold line by running the cold faucet, it
may indicate that the valve is dam-
aged.
• Replace valve.
Water is too Hot
Hot-LinkPlus-e
system has improved
delivery of hot water.
• Install mixing valve on water heater outlet. See piping schematic
on page 1.
LIMITED WARRANTY STATEMENT
Taco, Inc. will repair or replace without charge
(at the company’s option) any product or part
which is proven defective under normal use with-
in three (3) years from the date of manufacture.
In order to obtain service under this warranty, it
is the responsibility of the purchaser to promptly
notify the local Taco stocking distributor or Taco
in writing and promptly deliver the subject product
or part, delivery prepaid, to the stocking distribu-
tor. For assistance on warranty returns, the pur-
chaser may either contact the local Taco stock-
ing distributor or Taco. If the subject product or
part contains no defect as covered in this war-
ranty, the purchaser will be billed for parts and
labor charges in effect at time of factory exami-
nation and repair.
Any Taco product or part not installed or operated
in conformity with Taco instructions or which has
been subject to misuse, misapplication, the addi-
tion of petroleum-based fluids or certain chemi-
cal additives to the systems, or other abuse, will
not be covered by this warranty.
If in doubt as to whether a particular substance
is suitable for use with a Taco product or part, or
for any application restrictions, consult the
applicable Taco instruction sheets or contact
Taco at (401-942-8000).
Taco reserves the right to provide replacement
products and parts which are substantially similar
in design and functionally equivalent to the
defective product or part. Taco reserves the right
to make changes in details of design, construc-
tion, or arrangement of materials of its products
without notification.
TACO OFFERS THIS WARRANTY IN LIEU OF
ALL OTHER EXPRESS WARRANTIES. ANY
WARRANTY IMPLIED BY LAW INCLUDING
WARRANTIES OF MERCHANTABILITY OR
FITNESS IS IN EFFECT ONLY FOR THE DURA-
TION OF THE EXPRESS WARRANTY SET
FORTH IN THE FIRST PARAGRAPH ABOVE.
THE ABOVE WARRANTIES ARE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR
STATUTORY, OR ANY OTHER WARRANTY
OBLIGATION ON THE PART OF TACO.
TACO WILL NOT BE LIABLE FOR ANY SPE-
CIAL, INCIDENTAL, INDIRECT OR CONSE-
QUENTIAL DAMAGES RESULTING FROM THE
USE OF ITS PRODUCTS OR ANY INCIDENTAL
COSTS OF REMOVING OR REPLACING
DEFECTIVE PRODUCTS.
This warranty gives the purchaser specific rights,
and the purchaser may have other rights which
vary from state to state. Some states do not
allow limitations on how long an implied warranty
lasts or on the exclusion of incidental or conse-
quential damages, so these limitations or exclu-
sions may not apply to you.
A Taco Family Company
2017
