RAIL User Manual
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Staff Login
Clock in on POS before logging into the RAIL.
When on the Server Login screen, simply input your PIN, or swipe your
POS Login Card through the RAIL’s MSR.
Below are some issues and resolutions related to logging in:
1. Employee logged in on other terminal
If you are logged in on the POS terminal, you will not be able to log into
the RAIL. Log out of the POS and retry on the RAIL.
2. Manager or Employee does not have sufficient access rights to
perform the action
This is tied to staff settings in the POS BOH system. Granting or hindering
“right to perform the action” will need to be changed on the POS BOH.
