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Addendum – Request Licenses (cont.)
Possible Error Conditions
1. If you do not select a software revision in the Add License Request by Key
dialog box, the following message will appear.
Figure 2.11 – Software Revision Selection Not Made
2. If you enter an incorrect Response Key, you will receive the following error
message.
Figure 2.12 – Incorrect Response Key Entry Error
3. If you receive the (above) error, re-enter the Response Key, being careful to
note whether “1’s” are “I’s” etc. You have three chances to enter the key before you
have to start the procedure over anew
4. If you receive the following error, check whether you have entered the Request
Key correctly, i.e., using uppercase letters and having entered the hyphens correctly.
You will also receive this message if you request a quantity of licenses greater than
that you have available on the portal
Figure 2.13 – General Error Condition
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