Frequently Asked Questions
Q1 After connecting network cable from
DSL/PON/Cable gateway to the T3 AP or T3
Master AP in a mesh set, the AP
’s red LED
is keep flashing.What should I do?
For some cable carriers, they limit the
number of in-home device to one. This
problem may happen if you replace your old
router with T3 AP. In this case, you need
to power down the cable gateway, leave it
powered down for 15 seconds and power back
it up. Afterwards, power down and up the
T3 AP or the Master AP in a mesh set, Then
you should see the AP’s LED turns solid
green pretty soon.
Q2 How to reset the device?
Answer: When the router is powered on,
pushing
the “Reset” hole
on the bottom of
the device with a needle. The LED starts to
flash green and hold for 5 more seconds.
Release when the LED turns off. The LED will
become steady red and will then start. Wait
for about 2 minutes, then the factory default
reset is completed.
Q3 Mobile phones and other devices are
connected to the router but cannot access the
Internet
Answer: (1) Check whether the main router
’s
port 1 is connected to your Broadband Gateway.
The main router
’s network port should be
connected to your Broadband gateway (i.e.
DSL/Cable modem, PON gateway) with a network
cable.
(2) If PPPoE Internet access is needed, you
need to check whether the broadband account
and password are filled in correctly;
otherwise, check whether the Internet status
of your Broadband Gateway is normal.
(3) Make sure the broadband service is
normal and you have paid Internet bill.
(4) When all above are normal, try reboot
the device and then check the network once
it powers back on.
Q4 How to manage T3 technology router
network?
Answer: Connect your device to the Router
using wireless or wired connection. Open an
internet browser and enter
http://192.168.0.1. You can modify WAN
configuration, router configuration, single
SSID for 2.4 and 5G network, guest Wi-Fi
network, and retrieve your wireless network
status.
Q5 If I want to switch the Mesh Router Set
back to wireless networking after successful
wired networking
，
What should I do
？
Answer: Disconnect the wired connection
between the Slave AP and the Master AP, power
off and restart the Slave AP. When the
indicator light flashes green, press the WPS
buttons of the Slave AP and Master AP to pair.
It will return to its original state after
the Master AP indicator is blue for 1 minute.
Pairing is successful when the Slave AP
indicator flashes steady green
.
