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T-Mobile 5G Gateway User Guide
NOTE
The first time you setup your gateway, “How to navigate this interface” displays on the LCD panel.
Select “OK” to continue the start up.
Download the T-Mobile Internet app onto your smart phone. Follow the on-screen prompts in
app and complete first time setup. Then the app establishes communication and connects to the
gateway.
Manual Setup: Identify An Ideal Location
Start by identifying the ideal location for your gateway — that location will meet the following
criteria:
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Position the 5G Gateway on elevated surface for getting the best signal strength
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Near a window where the signal strength is strongest
NOTE
Low-e glass windows may weaken signal strength. Avoid placing the 5G Gateway near low-e glass
windows.
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In an open space away from:
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Basements
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Devices that may cause interference such as Wi-Fi routers
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Behind TVs or monitors
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Walls or obstructions
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Heavy-duty appliances or electronics such as microwave ovens and baby monitors
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Metal fixtures, enclosures, cabinets, reinforced concrete, or pipes
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Near a power outlet
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On an upper floor of the home or at least 6 feet off the floor
Connecting Power to the T-Mobile 5G Gateway
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Place the gateway on a flat surface, such as a tabletop or similar; close to a window and near
an electrical outlet
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Minimize the number of obstructions as much as possible
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Connect the provided USB Type-C power cable to gateway’s power port, then plug the other
end of the power cable into a grounded electrical outlet
