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65

System Log

Expert > Device Settings > System Log

System Log is useful information for network administrators or for potentially
troubleshooting WiFi gateway/network issues. The page displays a detailed information
log of network activities under different categories. You can select a category using the
drop-down menu or view all categories, as well as clear log entries using the DELETE ALL
icon.

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Summary of Contents for TM-RTL0102

Page 1: ...User Guide TM RTL0102 LTEWiFiGateway...

Page 2: ...network that reaches further and faster than ever before With easy to use Parental Controls and data usage features to manage your family s connectivity as well as dual band WiFi with QoS for smooth...

Page 3: ...lation 5 3 1 Positioning your WiFi gateway 6 3 2 Setup requirements 6 4 ConfigureyourLTEWiFiGateway 7 4 1 Connect by Smartphone 7 4 2 Connect by computer 9 5 BasicSettings 11 5 1 Dashboard 12 5 2 Netw...

Page 4: ...ings 26 6 1 Dashboard 27 6 2 Network 28 Network Map 29 Status 34 Traffic Query 36 LTE 37 LAN 39 WiFi 41 Client List 44 6 3 SMS 44 New Message 45 Inbox 45 Drafts 45 Outbox 45 6 4 NAT Forwarding 46 DMZ...

Page 5: ...curity 56 Firewall 57 IP MAC Binding 58 Access Control 59 6 8 Device Settings 60 Administration 61 Date Time 62 Backup Restore 63 Firmware 64 System Log 65 6 9 Quality of Service 66 7 Troubleshooting...

Page 6: ...Need help Visit http isp t mobile com support or call T Mobile customer service at 1 844 275 9310 1 1 What sinthebox Contact T Mobile if any item is missing or damaged...

Page 7: ...p t mobile com support or call T Mobile customer service at 1 844 275 9310 2 2 GettingtoknowyourLTEWiFiGateway The WiFi gateway includes a battery which can power the WiFi gateway temporarily in case...

Page 8: ...Need help Visit http isp t mobile com support or call T Mobile customer service at 1 844 275 9310 3 LEDs The LEDs indicate the WiFi gateway s power connection and battery status...

Page 9: ...Need help Visit http isp t mobile com support or call T Mobile customer service at 1 844 275 9310 4 LTEButton Press the LTE button on the front of the WiFi gateway to display the LTE signal strength...

Page 10: ...ting router disconnect it from your network first 1 Plug the WiFi gateway into a power outlet using the included power adapter 2 Switch the WiFi gateway s power switch on then head to 4 Configure your...

Page 11: ...802 11g or 20MHz only WiFi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial eq...

Page 12: ...nect to your WiFi gateway then access the Web UI as shown below Your WiFi gateway is pre set with the WPA2 security but you should immediately change the default WiFi password as well as the Web UI lo...

Page 13: ...Interface 1 Log in using the default username admin and password admin 2 Go to Basic Network WiFito change your WiFi password and Expert DeviceSettings Administration to change your Web UI login passw...

Page 14: ...ter scan available WiFi networks 5 Select either of the T Mobile networks named TMobileWiFi 2 4G or TMobileWiFi 5G 6 Enter the unique password found on the white sticker on the back of your WiFi gatew...

Page 15: ...s default address http 192 168 1 1 in the address bar 2 Log in to the Web UI using the default username admin and password admin 3 Go to Basic Network WiFito change your WiFi password and Expert Devi...

Page 16: ...5 BasicSettings Your WiFi gateway comes with an intuitive Web User Interface Web UI that allows you to easily setup its Basic Expert features Menu Select the Basic tab in the menu Save Remember to sa...

Page 17: ...of your WiFi gateway Select any icon on the dashboard Network Status Parental Control to access more information and settings Network Status takes you to Basic Network Status Parental Control takes y...

Page 18: ...call T Mobile customer service at 1 844 275 9310 13 5 2 Network Basic Network The Network menu provides quick links to the basic networking functions of your WiFi gateway When you select the Network...

Page 19: ...1 844 275 9310 14 NetworkMap Basic Network NetworkMap The network map provides a visual overview and status information of the network and devices on the network with quick links to wireless security...

Page 20: ...15 Select icons on the dashboard for more information and settings as displayed below WAN Displays the WiFi gateway s Wide Area Network WAN IP Address and Connection Type LTE LAN Displays the WiFi gat...

Page 21: ...ocal Area Network LAN You can specify a static IP address for your WiFi gateway and configure your WiFi gateway as a DHCP server to assign IP addresses to other devices on your LAN Basic MAC Address D...

Page 22: ...is active inactive Toggle the switch to enable or disable DHCP server IP Address Pool Enter the start and end IP address of the IP address range which your WiFi gateway s DHCP server will assign to de...

Page 23: ...5GHz network name SSID with switches to quickly enable or disable either WiFi network Click WiFi Settings to go to Network WiFi Settings ConnectedDevices Displays all devices clients connected to you...

Page 24: ...ction IPv4 is the default Internet protocol widely used across the Internet Internetv6 Displays IPv6 Wide Area Network WAN information about your WiFi gateway s LTE connection IPv6 is an alternative I...

Page 25: ...10 20 Wireless2 4GHz 5GHz Displays your WiFi gateway s WiFi information for both 2 4GHz 5GHz frequencies Includes network name SSID and radio channel information To edit these WiFi settings go to Expe...

Page 26: ...5 9310 21 TrafficQuery Basic Network NetworkMap Traffic Query displays your network data usage with upload download and total traffic displayed in MB Ensure that your WiFi gateway s date and time sett...

Page 27: ...ngs are pre configured by default You can disconnect the LTE connection using the Disconnect button if needed and the connection and SIM status are displayed accordingly Data Roaming APN and PDN setti...

Page 28: ...ve tab 2 4 5 GHz WiFi Settings WiFi is active inactive Enable or disable this WiFi frequency Wireless Name SSID This is the name of your Wi Fi network for identification also sometimes referred to as...

Page 29: ...ces on your network at specified times e g disabling Internet access for a child s smartphone 1 Set the slider to active to enable parental control 2 Click ADD NEW to add and setup a new device for pa...

Page 30: ...new device to setup the schedule for Internet access 7 Click and drag to fill in the red blocks on the schedule by day and hour The red blocks indicate the time blocks during which Internet access is...

Page 31: ...6 ExpertSettings Your WiFi gateway comes with an intuitive Web User Interface Web UI that allows you to easily setup its Basic Expert features Menu Select the Expert tab in the menu Save Remember to s...

Page 32: ...Settings LAN Security to access more information and settings Network Status takes you to Expert Network Status Parental Control takes you to Expert Network Parental Control Device Settings takes you...

Page 33: ...call T Mobile customer service at 1 844 275 9310 28 6 2 Network Expert Network The Network menu provides quick links to the basic networking functions of your WiFi gateway When you select the Network...

Page 34: ...1 844 275 9310 29 NetworkMap Expert Network NetworkMap The network map provides a visual overview and status information of the network and devices on the network with quick links to wireless security...

Page 35: ...30 Select icons on the dashboard for more information and settings as displayed below WAN Displays the WiFi gateway s Wide Area Network WAN IP Address and Connection Type LTE LAN Displays the WiFi gat...

Page 36: ...ocal Area Network LAN You can specify a static IP address for your WiFi gateway and configure your WiFi gateway as a DHCP server to assign IP addresses to other devices on your LAN Basic MAC Address D...

Page 37: ...is active inactive Toggle the switch to enable or disable DHCP server IP Address Pool Enter the start and end IP address of the IP address range which your WiFi gateway s DHCP server will assign to de...

Page 38: ...5GHz network name SSID with switches to quickly enable or disable either WiFi network Click WiFi Settings to go to Network WiFi Settings ConnectedDevices Displays all devices clients connected to you...

Page 39: ...tion IPv4 is the default Internet protocol widely used across the Internet Internetv6 Displays IPv6 Wide Area Network WAN information about your WiFi gateway s LTE connection IPv6 is an alternative In...

Page 40: ...10 35 Wireless2 4GHz 5GHz Displays your WiFi gateway s WiFi information for both 2 4GHz 5GHz frequencies Includes network name SSID and radio channel information To edit these WiFi settings go to Expe...

Page 41: ...9310 36 TrafficQuery Expert Network NetworkMap Traffic Query displays your network data usage with upload download and total traffic displayed in MB Ensure that your WiFi gateway s date and time sett...

Page 42: ...ings are pre configured by default You can disconnect the LTE connection using the Disconnect button if needed and the connection and SIM status are displayed accordingly Data Roaming APN and PDN sett...

Page 43: ...service at 1 844 275 9310 38 1 Click the PIN Management switch on and see that Pin Management is now active 2 Enter a 4 digit PIN in the range 0000 9999 3 Choose to switch on Pin Lock or not When act...

Page 44: ...nfigure your WiFi gateway on your Local Area Network LAN You can specify a static IP address for your WiFi gateway and configure your WiFi gateway as a DHCP server to assign IP addresses to other devi...

Page 45: ...is 255 255 255 0 Advanced DHCP is active inactive Toggle the switch to enable or disable DHCP server IP Address Pool Enter the start and end IP address of the IP address range which your WiFi gateway...

Page 46: ...ert Network WiFi The WiFi screen displays advanced settings for your WiFi gateway s WiFi Your WiFi gateway is dual band and uses two Wi Fi frequencies 2 4GHz 5GHz for better wireless performance on yo...

Page 47: ...le SSID Wireless Password Enter your WiFi password A complex hard to guess key is recommended Security Select a WiFi security type from the drop down menu WPA WPA2 is the default setting and the most...

Page 48: ...ess radio channel or use the default Auto setting from the drop down menu Changing radio channel can improve WiFi signal depending on how crowded the channel is with other radio signals and interferen...

Page 49: ...devices clients connected to your WiFi gateway by Ethernet LAN or WiFi wireless e g laptops smartphones The device name MAC address and IP address is listed for each device 6 3 SMS Expert SMS Your WiF...

Page 50: ...mber associated with your LTE SIM card Select any message and click the trash icon to delete Drafts Expert SMS Drafts Any SMS saved as Drafts will be displayed here Select a message to remove or edit...

Page 51: ...t mobile com support or call T Mobile customer service at 1 844 275 9310 46 6 4 NATForwarding Expert NATForwarding Functions in the Network Address Translation NAT Forwarding menu can improve network...

Page 52: ...an provide an extra layer of security to the rest of the network or can be useful if a network client PC cannot run an application properly from behind an NAT firewall However since it opens the clien...

Page 53: ...h sometimes not preferred due to security concerns Some devices may require UPnP to be enabled to function properly Use the switch to set UPnP to active or inactive according to your requirements ALG...

Page 54: ...ate networks L2TP Passthrough Layer 2 Tunneling Protocol L2TP is a tunneling protocol used to support virtual private networks VPNs or as part of the delivery of services by ISPs IPSec Passthrough Int...

Page 55: ...port 69 as the well known port The TFTP Application Layer Gateway ALG processes TFTP packets that initiate the request RTSP ALG The Real Time Streaming Protocol RTSP is a network control protocol desi...

Page 56: ...computer to the internet Internet traffic is directed to a specific port or range of ports on a device or devices on your local network You can also build various sets of port redirection to provide v...

Page 57: ...work External Port End Select the type of Internet Protocol Internal IP Enter the IP address of the computer on your local network Internal Port Specify the internal private port you wish to use on th...

Page 58: ...ng Internet access for a child s smartphone 1 Set the slider to active to enable parental control 2 Click ADD NEW to add and setup a new device for parental controls 3 Select a device from the Client...

Page 59: ...9310 54 7 Click and drag to fill in the red blocks on the schedule by day and hour The red blocks indicate the time blocks during which Internet access is not allowed 8 Click SAVE SCHEDULE to save th...

Page 60: ...or call T Mobile customer service at 1 844 275 9310 55 6 6 Diagnostic Expert Diagnostic You can run Ping Traceroute diagnostic tests with the WiFi gateway Enter the IP address to use for the test and...

Page 61: ...mobile com support or call T Mobile customer service at 1 844 275 9310 56 6 7 Security Expert Security Use the Security menu to configure various security functions if needed including Firewall IP MAC...

Page 62: ...rather than only packet headers This is a security feature to help distinguish between legitimate packets of information and potentially harmful packets and provides greater security for your network...

Page 63: ...eful for using various services on the local network Every device is identified by a unique MAC address and the IP address can be bound to the MAC address 1 Switch IP MAC Binding on using the switch 2...

Page 64: ...ed blacklist to connect to the WiFi gateway Devices are each identified by their unique MAC address or IP address 1 Switch Access Control on using the switch 2 Select Blacklist not permitted or Whitel...

Page 65: ...44 275 9310 60 6 8 DeviceSettings Expert DeviceSettings Various administrative functions of your WiFi gateway can be configured from the Device Settings menu including the Web UI login password WiFi g...

Page 66: ...login password for the WiFi gateway s Web UI It s essential to change this password for the security of your WiFi gateway Use hard to guess password which include combinations of numbers letters and...

Page 67: ...rvers or the WiFi gateway can get the date and time automatically based on your selected time zone 1 Select SNTP from the Version options 2 Select your time zone from the drop down menu 3 If you want...

Page 68: ...ot the device and if still experiencing problems reset the device back to its factory default settings You can reset the WiFi gateway back to its default settings using the Reset button on the back of...

Page 69: ...p isp t mobile com support or call T Mobile customer service at 1 844 275 9310 64 Firmware Expert DeviceSettings Firmware The Firmware page displays your WiFi gateway s firmware version and hardware v...

Page 70: ...ystem Log is useful information for network administrators or for potentially troubleshooting WiFi gateway network issues The page displays a detailed information log of network activities under diffe...

Page 71: ...ndwidth QoS can improve performance for applications such as gaming or entertainment streaming 1 Switch Quality of Service on using the switch 2 Click ADD NEW to add and setup a new device for QoS 3 S...

Page 72: ...esh the list of available WiFi networks on your device Switch the WiFi gateway off and back on again with the power switch Move the WiFi gateway closer to your device or move your device closer to the...

Page 73: ...hanging your network frequency band to enjoy a faster connection Your WiFi gateway is dual band 2 4GHz 5GHz so you ll likely get better speed by switching to the 5GHz band instead of the more commonly...

Page 74: ...ncy Service If you do not supply T Mobile with your correct address your call may not be routed to the correct emergency response center for your area Your WiFi Gateway device may not operate at a loc...

Page 75: ...B71 B66 B5 WCDMA B1 B2 B4 B5 B8 Wi Fi Standard 802 11 a b g n ac Dimensions W x H x D 170mm x 124mm x 55mm Operating temperature range 20 45 C Storage temperature range 40 85 C Battery 5200mAh AC ada...

Page 76: ...n If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

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