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T-Mobile TM-G5240 Wireless Router User Manual

Version 0.7 041807

How can I set up TM-G5240 to work with a cable modem

Dynamic cable connection

Note:

Please configure the TM-G5240 with the computer that was last connected directly

to the cable modem. Try running the CD that came with the router first. If that does not
work, follow the steps below.

1. Access the TM-G5240’s

Configuration

menu by typing the TM-G5240’s IP address

in your Web browser. The default IP address is

192.168.0.1

2. Login using your password. The default username is “admin” and the password is

blank.

3. At the

Configuration

menu, click the

Home

tab and click the

WAN

button.

4. Make sure

Dynamic IP Address

is selected.

5. Click

Clone Mac Address

6. Click on

Apply

and then

Continue

to save the changes.

7. Power cycle the cable modem and TM-G5240:

Turn the cable modem off first. Turn the router off for two minutes. Turn the cable
modem on first. Wait until you get a solid cable light on the cable modem and then
turn the TM-G5240 on. Wait 30 seconds.

Note:

If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

8. Access the

Configuration

menu again.

9. Click the

Status tab

and click the

Device Info

button. If you do not already have a

public IP address under the WAN heading, click

DHCP Renew

and then click

Continue

Summary of Contents for tm-g5240 - T-mobile Hotspot Wireless

Page 1: ...T Mobile TM G5240 Wireless Router User Manual Version 0 7 041807 T Mobile TM G5240 Wireless Router User Manual ...

Page 2: ...of TM G5240 21 Encryption for your wireless computers 27 ADVANCED SETTINGS 29 HOME TAB 31 Home Wizard 31 Home Wireless 32 Home WAN 35 Home LAN 40 Home DHCP 41 Home Bridge Mode 42 ADVANCED TAB 43 Advanced Virtual Server 43 Advanced Applications 46 Advanced Filters 48 Advanced Parental Control 51 Advanced Firewall 52 Advanced DMZ 54 Advanced Performance 55 TOOLS TAB 57 Tools Admin 57 Tools Time 59 T...

Page 3: ...OR COAXIAL CABLE WILL NOT WORK WITH TM G5240 75 I WANT TO MODIFY TM G5240 SETTINGS 76 RESET TO FACTORY DEFAULT SETTING 76 HOW DO I FIND THE IP ADDRESS 77 Windows 95 98 and ME 77 Windows Vista 78 Windows 2000 and XP 78 HOW DO I ASSIGN A STATIC IP ADDRESS 79 Windows Vista 79 Windows XP 79 Windows 2000 79 Windows 98 and ME 79 HOW CAN I SET UP TM G5240 TO WORK WITH A CABLE MODEM 81 Dynamic cable conne...

Page 4: ...Wi Fi Protected Access authorizes and identifies users based on a secret key that changes automatically at a regular interval WPA uses TKIP Temporal Key Integrity Protocol to change the temporal key every 10 000 packets a packet is a kind of message transmitted over a network This insures much greater security than the standard WEP security By contrast the older WEP encryption required the keys to...

Page 5: ...ould be clients Utilizes OFDM technology Orthogonal Frequency Division Multiplexing User friendly configuration and diagnostic utilities Operates in the 2 4GHz frequency range Connects multiple computers to a Broadband Cable or DSL modem to share the Internet connection Advanced firewall features o Supports NAT with VPN pass through providing added security o MAC Filtering o IP Filtering o URL Fil...

Page 6: ... or later Netscape Navigator v6 or later or other Java enabled browsers DHCP Server and Client Advanced Firewall Features NAT with VPN Passthrough Network Address Translation MAC Filtering IP Filtering URL Filtering Domain Blocking Scheduling Wireless Operating Range Indoor Up to 300 feet Outdoor Up to 2000 feet Operating Temperature 32 F to 104 F 0 C to 40 C Safety and Emissions FCC Wireless Freq...

Page 7: ...ireless Transmit Power 19 dBm 1 1 5 dBm Security Wi Fi Protected Access WPA WEP with TKIP MIC IV Expansion Shared Key Authentication WPA2 Multimedia WMM WMM power save External Antenna Type Single detachable reverse SMA Modulation Technology Orthogonal Frequency Division Multiplexing OFDM Power Input Ext Power Supply DC 5V 2A Weight 7 8 oz 0 22kg Warranty 1 year Wireless Data Rates with Automatic ...

Page 8: ...l vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Package contents Contact your reseller if you are missing any items T Mobile TM G5240 wireless router Power adapter DC 5V 2A NOTE Using a power supply with a different voltage rating than the one included with the TM G524...

Page 9: ... 10 seconds to restore to original factory settings Power Plug the power adaptor to power on the TM G5240 Internet Port Plug the network cable used to connect to the Internet into the TM G5240 Antenna Screw in the included antenna here Ports 1 4 Plug the blue network cable that comes with this router into one of the ports 1 4 ...

Page 10: ...nnection is good Wireless Light Blinking green when there is connection and data activity Port Lights 1 4 Light is on for the port that is connected to the computer via blue cable Solid green No activity but has good connection Blinking green Data activity Get Security Key or Secure Button In the phone go to Get Security Key to share the router s security key passphrase with a T Mobile phone Off n...

Page 11: ...m virtually anywhere within its operating range Keep in mind however that the number thickness and location of walls ceilings or other objects that the wireless signals must pass through may limit the range Typical ranges vary depending on the types of materials and background RF radio frequency noise in your home or business The key to maximizing wireless range is to follow these basic guidelines...

Page 12: ...studs may have a negative effect on range Try to position wireless devices and computers with wireless adapters so that the signal passes through drywall or open doorways and not other materials Keep your product away at least 3 6 feet or 1 2 meters from electrical devices or appliances that generate extreme radio frequency noise example microwave ...

Page 13: ...2 After connecting the hardware the Wizard walks you through the configuration steps for the TM G5240 Note The CD wizard is not compatible with Mac Apple computers For Mac Apple users once the cabling instructions are completed a Open an Internet browser i e Safari Fire fox etc b Type in 192 168 0 1 in the address bar c When asked for password type in admin in the password field and leave the user...

Page 14: ...s To start the Installation Wizard insert the CD into your computer that is connected to your modem and click the Installation Wizard button Follow the instructions on screen Note If the CD does not auto start try inserting the CD again or you can go to your computer s file browser to view the files on the CD ...

Page 15: ...T Mobile TM G5240 Wireless Router User Manual Version 0 7 041807 12 1 Power off your modem by unplugging the power cord When done click the Next button on the Wizard ...

Page 16: ...the network cable from your computer and plug the network cable into the TM G5240 s Internet port When done click the Next button on the Wizard 3 Plug in the power adapter to your modem The lights on your modem should start flashing When done click the Next button on the Wizard ...

Page 17: ...to any of the Ports 1 4 on the back of the TM G5240 Connect the other end of the blue cable to the computer s network port When done click the Next button on the Wizard 5 Plug the power adapter into the back of the TM G5240 and plug the other end into an electrical outlet or power strip When done click the Next button on the Wizard ...

Page 18: ...eless and one of the numbered ports 1 4 should be lit If not lit make sure that all cables are securely connected and if necessary select back to check your cabling When done click the Next button on the Wizard Your cables should look similar to the image shown below after you have finished connecting all hardware components Remember to attach the Antenna ...

Page 19: ...ter User Manual Version 0 7 041807 16 If you want to replace the existing router with the TM G5240 click the Yes button on the Wizard 1 Power off your modem by unplugging the power cord When done click the Next button on the Wizard ...

Page 20: ...nected to your computer from your old router and plug it into any of the Ports 1 4 on the TM G5240 When done click the Next button on the Wizard 3 Unplug the cable connected to your modem from your old router and plug it into the TM G5240 s Internet port When done click the Next button on the Wizard ...

Page 21: ...on 0 7 041807 18 4 Plug in the power adapter to your modem The lights on your modem should start flashing When done click the Next button on the Wizard 5 Plug the power adapter into the back of the TM G5240 When done click the Next button on the Wizard ...

Page 22: ...less and one of the numbered ports 1 4 should be lit If not lit make sure that all cables are securely connected and if necessary select back to check your cabling When done click the Next button on the Wizard 7 Your cables should look similar to the image shown below after you have finished connecting all hardware components Remember to attach the Antenna ...

Page 23: ...lation Wizard will check your Internet connection and display the following screen while detecting the type of internet connection you have Note If you do not get this screen that means something is wrong with the connection between the computer running the CD and your wireless router See the Troubleshooting section of this User Guide or the FAQ s document ...

Page 24: ...ll see one of the following three screens If you are unsure of the setting DO NOT change it Most Cable users should have DHCP Cable Most DSL users will have either PPPOE DSL or DHCP Cable Typically if you have a static IP you know it DHCP Cable If you select DHCP Cable from the drop down box then all you need is to click the Next button on the Wizard ...

Page 25: ...te the information on this screen Refer to your Internet Service Provider ISP for information on IP address subnet mask and so on When done click the Next button on the Wizard PPPOE DSL If you select PPPOE DSL from the drop down box then type your username and password to log in to the Internet When done click the Next button on the Wizard ...

Page 26: ...ss networks around you This name will also display on your T Mobile phone s main screen under T Mobile when you are connected to your Wi Fi network When done click the Next button on the Wizard 9 Select a channel for your network or auto detect if you d like the router to pick the best one for you When done click the Next button on the Wizard ...

Page 27: ...re reference When done click the Next button on the Wizard Please note that passwords are limited to 15 characters 11 To Review your settings and either print or save a copy for your records Click the Save a copy button to save your security settings to your computer You will see a pop up with open save cancel Select save Click the Print Settings button to print your security settings to an attach...

Page 28: ...ask bar mentioning Internet connectivity This is all normal 13 When the router is setup you will see this Congratulations screen You can learn more about your phone and how it works by click on Learn More about Wi Fi Your other two choices are Select Done and go to your Get Started poster for your T Mobile phone and follow the steps to connect your wireless network Or Select Security Settings to t...

Page 29: ...T Mobile TM G5240 Wireless Router User Manual Version 0 7 041807 26 ...

Page 30: ...n the phone Press and release the Get Security Key button on the front of your router located next to the key icon with magenta waves The light should be flashing amber on the router Select Done Next on the phone It should indicate securing connection and prompt you to create a unique profile name for the network Note For advanced users or those without a T Mobile phone you can go to Manual Securi...

Page 31: ...ear Select Done Note At the bottom of the screen the text should indicate if security is now enabled or disabled If you want to make advanced configuration changes proceed to the Advanced Settings section in this guide Tips for Get Security Key 1 If you have not previously enabled security for your router the default will be WPA encryption 2 If you have a security key already in the router then th...

Page 32: ...access the Configuration menu 1 Open a Web browser 2 Type http 192 168 0 1 This is the default IP address of the TM G5240 If you have changed the default make sure that you type the correct IP address 3 Leave the username blank 4 Type admin in the password field Please note Default password is admin If you have changed the password while running CD wizard then use the new password ...

Page 33: ...T Mobile TM G5240 Wireless Router User Manual Version 0 7 041807 30 Click OK The Configuration menu opens The Configuration menu has the following tabs Home Advanced Tools Status Help ...

Page 34: ... Installation Wizard The following buttons appear on most of the Configuration screens after you have made a configuration change Click Apply to save changes made to the page Click Cancel to clear changes made to the page Click Help to bring up helpful information regarding the page Click Restart to restart the TM G5240 Restart is necessary for some configuration changes ...

Page 35: ...l area network WLAN The SSID s factory default setting is default The SSID can be easily changed to connect to an existing wireless network or to establish a new wireless network Authentication o WPA Wi Fi Protected Access authorizes and authenticates users on to the wireless network WPA uses stronger security than WEP and is based on a key that changes automatically at a regular interval This mod...

Page 36: ...ret Enter the shared secret The Shared Secret must the same as the Shared Secret on your RADIUS server o WPA2 PSK Wi Fi Protected Access2 Pre Shared Key mode means that the wireless client and the router must have the same pass phrase in order to establish the wireless connection A RADIUS server is not required with PSK Passphrase Enter a pass phrase for the router The client should use the same p...

Page 37: ...nt over the WLAN Select Enabled or Disabled Disabled is the default setting Note If you enable encryption on the TM G5240 make sure to also enable encryption on all the wireless clients and match the security settings or wireless connection will not be established WEP Encryption Select the level of encryption desired 64 bit or 128 bit Key Type Select HEX or ASCII Keys 1 4 Input up to 4 WEP keys se...

Page 38: ... This option is commonly used for Cable modem services Host Name The Host Name is optional but may be required by some ISPs The default host name is the device name of the router and may be changed MAC Address The default MAC Address is set to the WAN s physical interface MAC address on the wireless router It is not recommended that you change the default MAC address unless required by your ISP Cl...

Page 39: ...he MAC address of the router It is not recommended that you change the default MAC address unless required by your ISP Primary DNS Address Input the primary DNS address provided by your ISP Secondary DNS Address Optional Input the secondary DNS address provided by your ISP MTU Maximum Transmission Unit default is 1500 you may need to change the MTU to conform to your ISP Internet Service Provider ...

Page 40: ...h IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The router will not accept the IP address if it is not in this format IP Address Input the public IP Address provided by your ISP Subnet Mask Input your Subnet mask All devices in the network must have the same subnet mask ISP Gateway Address Input the public IP address of the ISP...

Page 41: ...s typically used for DSL services Please be sure to remove any existing PPPoE client software installed your computers o Dynamic PPPoE Select to receive an IP Address automatically from your ISP o Static PPPoE Select to receive an assigned static IP Address User Name Your PPPoE username provided by your ISP Retype Password Re enter the PPPoE password Service Name Enter the Service Name provided by...

Page 42: ... during which Internet connection is maintained during inactivity MTU Maximum Transmission Unit Default is 1492 you may need to change the MTU to conform to your ISP Internet Service Provider Auto reconnect If enabled the TM G5240 will automatically connect to your ISP after your system is restarted or if the PPPoE connection is dropped Connect Mode Always On Connection is always on Manual User ma...

Page 43: ...The LAN IP address is private to your internal network and cannot be seen on the Internet At the Home LAN tab you can adjust IP Address The IP address of the LAN interface The default IP address is 192 168 0 1 Subnet Mask The subnet mask of the LAN interface The default subnet mask is 255 255 255 0 Local Domain This field is optional Enter in the local domain name DNS Relay You may choose to enabl...

Page 44: ...utomatically load the proper TCP IP settings provided by the TM G5240 The DHCP Server will automatically allocate an unused IP address from the IP address pool to the requesting computer You must specify the starting and ending address of the IP address pool At the Home DHCP tab you can adjust DHCP Server Select Enabled or Disabled The default setting is Enabled Starting IP Address The starting IP...

Page 45: ...s Select which DHCP client to clone Host Name The name to be used to reference the specific static DHCP client DHCP Client Drop down list of all currently connected DHCP clients Home Bridge Mode Enable bridge mode will turn off routing and NAT Network Address Translation features TM G5240 will act similar to a switch instead of router TM G5240 will not be able to share one public IP to multiple LA...

Page 46: ...de world If you wish you can make some of the LAN computers accessible from the Internet by enabling Virtual Server Depending on the requested service the TM G5240 redirects the external service request to the appropriate server within the LAN network The TM G5240 is also capable of port redirection meaning incoming traffic to a particular port may be redirected to a different port on the server c...

Page 47: ...he service used by the Private IP computer Schedule The schedule of time when the virtual service will be enabled The schedule may be set to Always which will allow the particular service to always be enabled If it is set to Time select the time frame for the service to be enabled If the system time is outside of the scheduled time the service will be disabled EXAMPLE 1 If you have a Web server th...

Page 48: ...as such FTP server is on LAN computer 192 168 0 30 FTP uses port 21 TCP Name FTP Server Private IP 192 168 0 30 Protocol Type TCP Private Port 21 Public Port 2100 Schedule From 01 00AM to 01 00AM Sat to Sun All Internet users who want to access this FTP Server must connect to it from port 2100 This is an example of port redirection and can be useful in cases where there are many of the same server...

Page 49: ... with an application in the Trigger Port field select the protocol type as TCP or UDP then enter the public ports associated with the trigger port to open them for inbound traffic The TM G5240 provides some predefined applications in the table on the bottom of the web page Select the application you want to use and enable it NOTE Only one PC can use each Special Application tunnel At the Advanced ...

Page 50: ... Public Port This is the port number on the WAN side that will be used to access the application You may define a single port or a range of ports You can use a comma to add multiple ports or port ranges Public Type This is the protocol used for the special application ...

Page 51: ...ck users from accessing restricted web sites At Advanced Filters IP Filters you can adjust IP Filters Use IP Filters to deny LAN IP addresses from accessing the Internet You can deny specific port numbers or all ports for the specific IP address IP The IP address of the LAN computer that will be denied access to the Internet Port The single port or port range that will be denied access to the Inte...

Page 52: ...s case URL Blocking was chosen URL Blocking Select Enabled or Disabled Keywords Block URLs which contain keywords listed below Enter the keywords in this space Advanced Filters MAC Filters Use MAC Media Access Control Filters to allow or deny LAN Local Area Network computers by their MAC addresses from accessing the Network You can either manually add a MAC address or select the MAC address from t...

Page 53: ...and ftp It can also allow computers to access specific sites and deny all other sites At Advanced Filters Domain Blocking you can adjust Filters Domain Blocking Select the filter you wish to use o Disabled Select Disabled to disable Domain Blocking o Allow Allows users to access all domains except Blocked Domains o Deny Denies users access to all domains except Permitted Domains Permitted Domains ...

Page 54: ...ing to deny LAN computers from accessing specific websites by its URL A URL is a specifically formatted text string that defines a location on the internet If any part of the URL contains the blocked word the site will not be accessible and the web page will not display Domain Blocking Use Domain blocking to allow or deny computers access to specific internet domains whether it is through www ftp ...

Page 55: ...You can create more detailed access rules for the TM G5240 When virtual services are created and enabled it will also display in Firewall Rules Firewall Rules contain all network firewall rules pertaining to IP Internet Protocol In the Firewall Rules List at the bottom of the screen the priorities of the rules are from top highest priority to bottom lowest priority NOTE The TM G5240 MAC Address fi...

Page 56: ... Advanced Firewall tab you can adjust Firewall Rules Enable or disable the Firewall Name Enter the name Action Allow or Deny Source Enter the IP Address range Destination Enter the IP Address range the Protocol and the Port Range Schedule Select Always or enter the Time Range ...

Page 57: ...ture is useful for gaming purposes Enter the IP address of the internal computer that will be the DMZ host Adding a client to the DMZ Demilitarized Zone may expose your local network to a variety of security risks so only use this option as a last resort At the Advanced DMZ tab you can adjust DMZ Enable or Disable the DMZ The DMZ Demilitarized Zone allows a single computer to be exposed to the int...

Page 58: ...g and is recommended RTS Threshold This value should remain at its default setting of 2432 If incon sistent data flow is a problem only a minor modification should be made Fragmentation The fragmentation threshold which is specified in bytes deter mines whether packets will be fragmented Packets exceeding the 2346 byte setting will be fragmented before transmission 2346 is the default setting DTIM...

Page 59: ...uded SPI Mode Stateful Packet Inspection also known as dynamic packet filtering helps to prevent cyber attacks by tracking more state per session It validates that the traffic passing through the session conforms to the protocol WAN speed to 10 100 Mbps This option allows the user to select 10Mbps 100Mbps or 10Mbps 100Mbps Auto for the Internet port You may need to change the Internet port speed i...

Page 60: ...User can only view the settings but cannot make any changes At the Tools Admin tab you can adjust Administrator admin is the Administrator login name Password Enter the password and enter again to confirm User user is the User login name Remote management Remote management allows the TM G5240 to be configured from the Internet by a web browser A username and password is still required to access th...

Page 61: ...as access to the Wireless router If you input an asterisk into this field then any computer will be able to access the Router Putting an asterisk into this field would present a security risk and is not recommended Port The port number used to access the wireless router Example http x x x x 8080 where x x x x is the WAN IP address of the wireless router and 8080 is the port used for the Web Mangem...

Page 62: ...rt for Network Time Protocol NTP synchronizes computer clock times in a network of computers This field is optional Set the Time To manually input the time enter the values in these fields for the Year Month Day Hour Minute and Second Click Set Time Daylight Saving To select Daylight Saving time manually select enabled or disabled and enter a start date and an end date for daylight saving time ...

Page 63: ...lick on Browse to browse the local hard drive and locate the system file to be used You may also reset the wireless router back to factory settings by clicking on Restore At the Tools System tab you can adjust Save Settings to Local Hard Drive Click Save to save the current settings to the local Hard Drive Load Settings from Local Hard Drive Click Browse to find the settings then click Load Restor...

Page 64: ...se check the D Link support site for firmware updates at http support dlink com You can download firmware upgrades to your hard drive from the D Link support site At the Tools Firmware tab you can adjust Firmware Upgrade Click on the link in this screen to find out if there is an up dated firmware if so download the new firmware to your hard Browse After you have downloaded the new firmware click ...

Page 65: ...r User Manual Version 0 7 041807 62 Tools DDNS When an IP address is automatically assigned by a DHCP server DDNS automatically updates the DNS server Select Disabled to Enable Users who have a Dynamic DNS account may use this feature ...

Page 66: ...e TM G5240 will not respond to pings Blocking the Ping may provide some extra security from hackers o Discard Ping from WAN side Click Enabled to block the WAN ping UPNP To use the Universal Plug and Play feature click on Enabled UPNP provides compatibility with networking equipment software and peripherals of the over 400 vendors that cooperate in the Plug and Play Gaming Mode Gaming mode allows ...

Page 67: ... useful feature since many computers do not use a static IP address VPN Pass Through The TM G5240 supports VPN Virtual Private Network pass through for both PPTP Point to Point Tunneling Protocol and IPSec IP Security Once VPN pass through is enabled there is no need to open up virtual services Multiple VPN connections can be made through the TM G5240 This is useful when you have many VPN clients ...

Page 68: ...n advanced feature that integrates a LAN cable tester on every Ethernet Port on the router Through the graphical user interface GUI Cable Tester can be used to remotely diagnose and report cable faults such as opens shorts swaps and impedance mismatch It enables users to easily troubleshoot their cable connections ...

Page 69: ...eless Router User Manual Version 0 7 041807 66 Tools Pairing Pairing is the process of securing the TM G5240 with your T Mobile phone It is a process where the security settings of the TM G5240 get transmitted to the phone ...

Page 70: ...t from your ISP and use Renew to connect to your ISP If your WAN connection is set up for PPPoE a Connect button and a Disconnect button will be displayed Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection This window will show the TM G5240 s working status At the Status Device Info tab you can adjust IP Address LAN Private IP Address of the TM G5240 Subn...

Page 71: ... 0 7 041807 68 Domain Name Server WAN Public DNS IP AddressWAN Status WAN Connection Status Wireless MAC Address Displays the MAC address SSID Displays the current SSID Channel Displays the current channel WEP Indicates whether WEP is enabled or disabled ...

Page 72: ... Settings At the Status Log tab you can select View Log to view first page last page previous next clear and log settings Status Log Log Settings Not only does the wireless router display the logs of activities and events it can setup to send these logs to another location At Status Log Log Settings you can adjust SMTP Server IP Address The address of the SMTP server that will be used to send the ...

Page 73: ...ersion 0 7 041807 70 Status Statistics The screen above displays theTraffic Statistics Here you can view the amount of packets that pass through the TM G5240 on both the WAN and the LAN ports The traffic counter will reset if the device is rebooted ...

Page 74: ...ion 0 7 041807 71 Status Wireless The wireless client table displays a list of current connected wireless clients This table also displays the connection time and MAC address of the connected wireless client Click Help at any time for more information ...

Page 75: ...T Mobile TM G5240 Wireless Router User Manual Version 0 7 041807 72 Help tab On the Help tab you can click on the links to quickly access information ...

Page 76: ...ivity or solid green for no activity but has good connection Confirm that all cables are connected correctly and securely The modem is connected to your high speed internet connection The modem is connected to the Internet port of the TM G5240 The computer is connected to one of the numbered ports 1 4 on the TM G5240 The TM G5240 s power adapter is connected to an electrical outlet Power off all d...

Page 77: ...40 will now authenticate and connect you to your DSL service you must disable or uninstall any PPPoE software from your computer PPPoE software will not work behind your TM G5240 Please contact your Internet Service Provider for assistance I want to use a broadband modem with a USB connection The TM G5240 only works with a modem with an Ethernet connection Most modems will offer both USB and Ether...

Page 78: ...lacement of your TM G5240 My wireless connection keeps dropping Try a different antenna orientation for the TM G5240 Try to keep the antenna at least six inches away from the wall or other objects If you are using 2 4GHz cordless phones X 10 equipment or other home security systems ceiling fans and lights your wireless connection will degrade dramatically or drop altogether Try changing the channe...

Page 79: ...other methods for troubleshooting your network you may choose to reset the TM G5240 to the factory default settings Perform the following to hard reset the TM G5240 to factory default settings 1 Ensure the router has power and the status lights are on 2 Locate the Reset button on the back of the TM G5240 3 Use a paper clip press and hold in the Reset button 4 Hold for about 10 seconds until the st...

Page 80: ...pens displaying your Ethernet Adapter Information 3 At the IP Configuration dialog box select your adapter from the drop down menu NOTE If you do not see your adapter in the drop down menu your adapter is not properly installed 4 After selecting your adapter it will display your IP Address subnet mask and default gateway 5 Click OK to close the IP Configuration dialog box 6 Check your IP address Y...

Page 81: ...ow and continue from there Windows 2000 and XP 1 Click on Start and select Run 2 Type cmd then click OK 3 From the Command Prompt enter ipconfig It will return your IP Address subnet mask and default gateway 4 Type exit to close the command prompt 5 Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure ...

Page 82: ...ht Internet Protocol TCP IP and click Properties 4 Click Use the following IP Address and enter an IP address that is on the same subnet as the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X 2 99 Make sure that the number you choose is not in use on the network 5 Set the Default Gateway to be the same as the LAN IP addre...

Page 83: ...ddress of your router here 192 168 0 1 7 Click Add when finished 8 Click on the DNS Configuration tab Click Enable DNS Type in a Host can be any word Under DNS server search order enter the LAN IP address of your router 192 168 0 1 Click Add 9 Click OK twice When prompted to reboot your computer click Yes After you reboot the computer will now have a static private IP Address 10 Access the Web man...

Page 84: ...d the password is blank 3 At the Configuration menu click the Home tab and click the WAN button 4 Make sure Dynamic IP Address is selected 5 Click Clone Mac Address 6 Click on Apply and then Continue to save the changes 7 Power cycle the cable modem and TM G5240 Turn the cable modem off first Turn the router off for two minutes Turn the cable modem on first Wait until you get a solid cable light o...

Page 85: ...username is admin and the password is blank 3 Click the Home tab and click the WAN button 4 Select Static IP Address and type your static settings obtained from the ISP in the fields provided If you do not know your settings you must contact your ISP 5 Click Apply and then click Continue to save the changes 6 Click the Status tab and click the Device Info button Your IP address information will be...

Page 86: ... support dlink com for the latest firmware upgrade information 2 Reset the TM G5240 Using a paperclip press the reset button on the back of the TM G5240 for 10 seconds Release it and the TM G5240 will recycle The lights will blink and then stabilize 3 After the TM G5240 stabilizes access the TM G5240 s Configuration menu by typing the TM G5240 s IP address in your Web browser The default IP addres...

Page 87: ...me ameritech net o For BellSouth users type username bellsouth net o For Mindspring users type username mindspring com o For most other ISPs type the username 8 Set the maximum idle time to zero Set MTU to 1492 unless specified by your ISP and set auto reconnect to Enabled Note If you experience problems accessing certain websites and or email issues please set the MTU to a lower number such as 14...

Page 88: ...ug the power back into the TM G5240 Wait about 30 seconds and log back into the router 11 Click the Status tab on the Configuration menu where you can view the device information 12 Under WAN click Connect 13 Click Continue when prompted You should now see that the device info will show an IP address verifying that the device has connected to a server and has been assigned an IP address ...

Page 89: ...TM G5240 will block the request 1 Access the TM G5240 s Configuration menu by typing the TM G5240 s IP address in your Web browser The default IP address is 192 168 0 1 2 Login using your password The default username is admin and the password is blank 3 At Home page click the Advanced tab then click the Virtual Server button 4 Select Enabled to activate entry 5 Type a name for your virtual server...

Page 90: ...d by the application on the computer within your local network 9 Type the Schedule information 10 Click Apply and then click Continue Note Make sure DMZ host is disabled If DMZ is enabled it will disable all Virtual Server entries Because the TM G5240 uses NAT Network Address Translation you can only open a specific port to one computer at a time For example if you have two Web servers on your net...

Page 91: ...n using your password The default username is admin and the password is blank 3 At Home page click the Advanced tab then click the Firewall button 4 Click on Enabled and type in a name for the new rule 5 Select WAN as the Source and type a range of IP addresses out on the Internet that you would like this rule applied to If you would like this rule to allow all Internet users to be able to access ...

Page 92: ...t are required to be open for the incoming service 8 Click Apply and then click Continue Note Make sure DMZ host is disabled Because the TM G5240 uses NAT Network Address Translation you can only open a specific port to one computer at a time For example if you have two Web servers on your network you cannot open port 80 to both computers You will need to configure one of the Web servers to use po...

Page 93: ...me the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of one 1 year Software Warranty Period provi...

Page 94: ...ANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO T HE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO T...

Page 95: ...omply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication Howev...

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T-Mobile tm-g5240 - T-mobile Hotspot Wireless, User Manual

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