T-Mobile Revvlry+, User Manual

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• Weak signal from your cellular provider is a common cause of unsent messages. In
the status bar , see how many bars your network connection has. If you see only one
or two bars, change locations to improve your signal strength, particularly if you are
indoors.
2. Open the conversation and resend the message.
Can't hear notifications
Adjust your notification settings .
Can't send or receive messages
1. Change your preferred network to
Global
.
2. If you recently switched from iPhone and are having trouble sending messages to or
receiving them from an iPhone, your phone number may still be associated with
iMessaging. You need to deregister your account .
3. Contact your carrier.
Can't send or receive pictures or videos
Your data plan must support MMS (multimedia messaging) and cellular data must be on .
Messages app stopped
1. Check that you have not disabled permissions for the Messages app. If any permissions
are turned off, turn them on and try using the app again.
2. Force stop the app. This completely shuts down the app, including any background
services that may be causing your issue.
3. Uninstall any recent app updates.
Touch & hold , then touch
App info
> >
Uninstall updates
.
4. Clear the app’s cache. This frees up space by removing temporary files.
5. Reset the phone.
Keyboard not working
If your keyboard has problems, like a missing spacebar:
1. Check for
updates to your keyboard app.
2. Turn your phone off and then on again.
3. Clear the
cache for the keyboard app.
Fix a problem : App issues 197