44
4111-0004 — Apr. 2021
© 2021 Systems, LLC
Symptom
Possible Cause
Solution
Platform does not
rise. Pump operates in
pressure relief mode.
Heavy object(s) on platform.
Remove object(s) from platform.
Note:
For safety reasons, the dock leveler is
designed to lift only the platform’s own weight.
Dock leveler binds.
Check for visible obstructions that could cause
binding. Remove obstructions. If no obstructions
found, contact Systems, LLC Technical Services.
Pressure relief set too low.
Increase pressure relief. Contact Systems, LLC
Technical Services for instruction.
Note:
The pressure relief valve must not be set
at a level that causes the motor operating current
to exceed the full load amp value* at any time,
including when operating in pressure relief.
* The full load amp value can be found on the inside cover of the
control panel.
Platform rises slowly.
Low hydraulic fluid.
Add fluid, see pages 30-31 for proper fluid level and
type.
Contaminated hydraulic
system.
Clean and inspect valves. Flush contaminated oil
from hydraulic system. Fill system with new oil. See
page 31..
Damage or blocked
hydraulic hose(s) and/or
valve(s).
Replace damaged hose(s). Check and remove
blockage from hose(s) and/or valve(s).
Pressure relief set too low.
Increase pressure relief. Contact Systems, LLC
Technical Services for instruction.
Note:
The pressure relief valve must not be set
at a level that causes the motor operating current
to exceed the full load amp value* at any time,
including when operating in pressure relief.
* The full load amp value can be found on the inside cover of the
control panel.
Pump motor loads down
when platform reaches
the full raised position.
Pressure relief set too high.
Decrease pressure relief. Contact Systems, LLC
Technical Services for instruction.
Note:
The pressure relief valve must not be set
at a level that causes the motor operating current
to exceed the full load amp value* at any time,
including when operating in pressure relief.
* The full load amp value can be found on the inside cover of the
control panel.
TROUBLESHOOTING