TALUS v2.0
Manual
27
Appendix B: Warranty Policy
B.1. Warranty Policy
The product has passed the rigorous quality control and inspection process.
SystemBase warrants that from the date of purchase by customer, and continuing for a period of five(5) year, the
Hardware will be free from defects in material and workmanship, under normal use. The warranty is limited to the
repair and/or replacement parts at SystemBase’s option, of the defective product during its warranty period.
Customer should obtain a Return Material Authorization(RMA) number from technical support team prior to returning
the defective product to SystemBase. Shipping cost to SysemBase and to customers shall be borne by customer
and SystemBase respectively.
Warranty does not apply if a product
(a) has passed the warranty period
(b) has been arbitrarily installed, operated, modified, disassembled, and repaired or maintained without any
instructions supplied by SystemBase
(c) has been using peripheral devices that are not provided by SystemBase
(d) has been subjected to electrical stress, over-currents of the power used or poor device connection
(e) has been subjected to abnormal physical stress, misuse, negligence or accident
(f) has been subjected to natural disasters such as fire, chloride damage, flood, lightning and earthquake
For RMA, product must be in the same condition as when the product was shipped, without any damage or loss of
goods and components.
For more information, please find RMA Policy on SystemBase website.
