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13. Frequently Asked Questions
1. After inserting the sensor ID number into the APP, the dialogue display remains without
a value.
A: TPMS sensor only transmits data when the sensor is on a car that is going over 20 km
per hour, is started after parked for over ten minutes, or the tire pressure difference at the
moment is 30 kPa. During other times, data will not be transmitted in order to save power. You
can check if the TPMS sensor is working normally through tire pressure increase or deflation.
2. Smart phone has completed the installation of the APP, the sensor ID settings are
done, and the car is being driven, but no data is shown.
A: Please restart the start phone and check if Bluetooth was turned off.
3. There is no alarm sound or voice warning for abnormality of tires.
A: Please check if the start phone has gone in silent mode or if the volume has been
turned to lowest.
4. There is alarm sound for tire abnormality but no voice warning.
A: Some Android smart phones do not support voice services. Please contact the smart phone
manufacturers.
14. Warranty Policy
Thank you for buying this product and giving us support. From the date of purchase, we provide
a one-year warranty for the product, protecting the client’s interest by providing product quality
assurance. During the warranty period, under normal operation and in the event of a faulty product,
the company is willing to repair the faulty product or have it replaced, enabling you to get the
guarantee and demonstrating the company's responsible attitude toward products. But the product
warranty must meet the following conditions
：
1.
Defective products need to be provided to local dealer to confirm purchase date and cause of
defect.
2.
Products must be operated correctly, as indicated in the user manual.
3.
Product has not been disassembled by yourself.
4.
The main cause of product failure is due to manufacture issues.
