Syscom Video FASTRAXIRHD User Manual Download Page 64

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- Networks Check:

Click the

Network Check

button to get the information about the

camera’s network setting and traffic. You can see the pop-up window below.

- Hardware Check:

Click the

Hardware Check

button to diagnose the camera’s hardware

like video.

Summary of Contents for FASTRAXIRHD

Page 1: ...USER S MANUAL FASTRAXIRHD IR SPEED DOME NETWORK CAMERA Please read this manual thoroughly before use and keep it handy for future reference ...

Page 2: ...flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servici...

Page 3: ...esidential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est...

Page 4: ...receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or whe...

Page 5: ... the internet 16 3 3 Setting the admin password over a secure connection 16 3 4 Live View Page 16 3 5 Network Camera Setup 18 3 5 1 Basic Configuration 18 1 Users 19 2 Network 20 3 Video Image 21 4 Audio 23 5 Date Time 24 3 5 2 Live View 25 3 5 3 Video Image 25 1 Basic 25 2 Image 26 3 Auto Exposure 27 4 Day Night 29 5 Auto Focus 30 6 DIS 31 7 Webcasting 31 3 5 4 Audio 32 3 5 5 Event 32 1 Event In ...

Page 6: ...0 3 Date Time 52 4 Network 53 5 Language 61 6 Maintenance 62 7 Support 63 3 6 Help 65 3 7 Resetting to the factory default settings 65 4 Appendix 66 4 1 Troubleshooting 66 4 2 Alarm Connection 67 4 3 Preventive Maintenance 67 4 4 Product Specification 68 4 5 System Requirement for Web Browser 70 4 6 General Performance Considerations 70 ...

Page 7: ...rs to play store and retrieve a monitoring image by using a PC All the settings and real time monitoring screens are also provided through an access to the web The network camera is fully featured for security surveillance and remote monitoring needs It is based on the DSP compression chip and makes it available on the network as real time full frame rate Motion JPEG and H 264 video streams 1 1 Co...

Page 8: ...ligent video capabilities The network camera includes intelligent capabilities such as enhanced video motion detection The network camera s external inputs and outputs can be connected to devices such as sensors and relays enabling the system to react to alarms and activate lights or open close doors Improved Security The network camera logs all user access and lists currently connected users Also...

Page 9: ... the mounting base to wall using the supplied M8 tapping screw and plastic bushing Ceiling using the supplied M6 tapping screw and bushing 3 Wind the both thread of the pipe end with Teflon tape about 20 times for sealing Then use a silicone rubber sealant to seal the area where the wall ceiling mount and the pipe meet 4 Place a bead of silicone sealant around the wall and ceiling mount mounting f...

Page 10: ...ull out cables required to connect to the dome camera from the wall or route cables through a section of 0 75 in 19 mm conduit pipe 4 Remove the access plate from the wall mount bracket 5 Attach the wall mount bracket using screws routing cables through the access plate s hole 6 Attach the housing s safety wire to the wall mount s latch 7 Fix the housing to the wall mount bracket using the locking...

Page 11: ...the surface using the ceiling mount flange 3 Pull out cables required to connect to the dome camera from the ceiling 4 Attach the ceiling mount bracket using screws routing cables through the locking nut 5 Tighten the housing with the pipe using the socket after routing cables through the pipe 6 Attach the housing s safety wire to the ceiling mount s m6X35 tapping screw 7 After connecting cables f...

Page 12: ...ompatible with 10 100Mbps 3 RCA BLACK AUDIO INPUT 4 RCA GRAY AUDIO OUTPUT GRAY GND RED ALARM INPUT 5 3P Cable BLUE ALARM OUTPUT BROWN RS485 A 6 2P Cable BROWN WHITE RS485 B 7 1P Cable YELLOW GREEN F_GND The camera must be installed by qualified service personnel in accordance with all local and federal electrical and building codes ...

Page 13: ...nd NOTE All the connectors marked G or GND are common Connect the ground side of the alarm input and or alarm output to the G Ground connector AO Alarm Output The camera can activate external devices such as buzzers or lights Connect the device to the AO Alarm Output and G Ground connectors Connecting to the RS485 The camera can be controlled remotely by an external device or control system such a...

Page 14: ...rk camera device to the network and power up 2 Start SmartManager utility Start All programs SmartManager SmartManager The main window will display and after a short while any network devices connected to the network will be displayed in the list 3 Select the camera on the list and click right button of the mouse You can see the pop up menu as below 4 Select Assign IP Address The Assign IP window ...

Page 15: ... view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser 1 Start a browser Internet Explorer 2 Enter the IP address or host name of the network camera in the Location Address field of your browser 3 You can see a starting page Click Live View or Setup to enter web page 4 The network camera s Live View page appears in your browser ...

Page 16: ... default administrator user name and password is admin If the password is lost the network camera must be reset to the factory default settings Please see Resetting to the factory default settings To prevent network eavesdropping when setting the admin password this can be done via an encrypted HTTPS connection which requires an HTTPS certificate see NOTE below To set the password via a standard H...

Page 17: ... camera or starts playing a video stream The Pause button pauses the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified The Digital Zoom button activates a zoom in or zoom out function for video image on the live screen The Full Screen button causes the video image to fill the entire screen area No other window...

Page 18: ...etwork camera by clicking Setup in the top right hand corner of the Live View page Click on this page to access the online help that explains the setup tools When accessing the network camera for the first time the Admin Password dialog appears Enter your admin name and password set by the administrator NOTE If the password is lost the network camera must be reset to the factory default settings P...

Page 19: ...ups levels User Group Authority Guest Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users ...

Page 20: ...is also possible to use it to set a static known IP address for a particular MAC address Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for the subnet the network camera is located on Default router Specify the IP ad...

Page 21: ... applications for example this is the profile adopted by the Blu ray Disc storage format and the DVB HDTV broadcast service H 264 MP Main Profile Primary profile for low cost applications that require additional error robustness this profile is used rarely in videoconferencing and mobile applications it does add additional error resilience tools to the Constrained Baseline Profile The importance o...

Page 22: ...onitoring screen by enhancing the image quality users can do so by decreasing the compressibility In each case please adjust this function according to the network status and monitoring purposes Frame rate Upon the real time play users should select a frame refresh rate per second If the rate is high the image will become smooth On the other hand if the rate is low the image will not be natural bu...

Page 23: ...al line source can be connected to the STEREO Jack I O of the network camera Input volume If there are problems with the sound input being too low or high it is possible to adjust the input gain for the microphone attached to the network camera Audio Output Enable full duplex Check the box to enable Full Duplex mode This means that you can transmit and receive audio talk and listen at the same tim...

Page 24: ... section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video encoder will obtain the time from an NTP server every 60 minutes Set manually this option allows you to manually set the time and date Data Time Format Specify the formats for the date and time 12h or 24h displayed in th...

Page 25: ... 3 5 2 Live View Video Input Mode Video Mode Choose Video Mode you wish to use from the drop down list NTSC or PAL 3 5 3 Video Image 1 Basic Refer to 3 5 1 Basic Configuration Video Image for more details ...

Page 26: ...t the image would be less sharp High sensitivity Produce brighter image in low light environment Defog Produce clearer image in hazy environment Enable flip horizontally Flip the camera image upside down Noise Reduction Control The NR Noise Reduction function removes noise to provide clearer image In bright conditions changing the NR level may not affect the image quality Level The level can be ad...

Page 27: ...Gain Limit Controls the upper limit of the gain which the camera can control This is only available if Exposure mode is set to Auto Iris Controls the camera iris This is only available if Exposure mode is set to Manual Gain Increasing exposure gain increases the brightness of image but it also increases the amount of noise in the image This is only available if Exposure mode is set to Manual Shutt...

Page 28: ...In some lighting conditions you may need to manually adjust the red and blue settings for optimal viewing When Automatic White Balance is enabled the camera measures the image and automatically adjusts the red and blue settings to balance white When Automatic White Balance is disabled the camera uses the values set for the red and blue settings to balance white Mode Auto Computes the white balance...

Page 29: ...or changing the zoom ratio automatically synchronizes the IR illuminator Mode SENSOR It will be in sync with the built in brightness sensor of the camera The IR mode will be controlled according to the illumination OFF Does not use the IR illuminator ON Activates the IR illuminator Always displays black white image Day Night Synchronizes the IR illuminator with Day Night mode of the camera Set the...

Page 30: ...ighting conditions can be customized to let the IR divert between activation and deactivation 1 60 5 Auto Focus Auto Focus Setting Continuously adjusts the lens automatically to the correct focus for the sharpest picture Mode Auto Auto Focus is always active Manual Auto Focus is inactive Focus limit This distance is approximate value and the focus operates from the setting value Speed The speed ca...

Page 31: ...nd Slow motion 7 Webcasting The network camera can stream live video to a website Copies the HTML code generated on the screen and pastes it in page code of the website you want to display live video NOTE To use webcasting service the Enable Anonymous viewer login option must be checked Refer to 3 5 1 Basic Configuration Users for more details ...

Page 32: ...dio Refer to 3 5 1 Basic Configuration Audio for more details 3 5 5 Event 1 Event In T On Boot This is used to trigger the event every time the network camera is started Select Enable to activate the motion event ...

Page 33: ...mally Open As an example if the Normal state for a push button connected to an input is Open circuit this means that as long as the button is not pushed and the Current state remains as Open circuit the state will be inactive NC Normally Close When the button is pushed the circuit is grounded the input s state changes to Grounded circuit and the input will no longer be in its normal state it will ...

Page 34: ... Interface T Motion Motion detection is used to generate an alarm whenever movement occurs or stops in the video image A total of 8 Motion and or Mask windows can be created and configured Motion is detected in defined Motion windows which are placed in the video image to target specific areas Movement in the areas outside the motion windows will be ignored If part of a motion window needs to be m...

Page 35: ...ing The behavior for each window is defined by adjusting the Threshold and Sensitivity as described below A motion index is a set of parameters describing Window Name Type Threshold and Dwell Time Window Types is one of Motion and Mask windows Threshold Sets up the threshold for the motion detection Dwell Time Sets the hold time an event lasts for the specified hold time from the point of detectio...

Page 36: ...pering occurs Select Enable to activate the Tempering event 2 Event Out T SMTP E Mail The network camera can be configured to send event and error email messages via SMTP Simple Mail Transfer Protocol SMTP E Mail Setting Select Enable to activate the SMTP operation ...

Page 37: ...y your network administrator or ISP Internet Service Provider To ensure that the login procedure is performed as securely as possible when using SMTP authentication you must define the weakest authentication method allowed Login method Set the Weakest method allowed to the highest safest method supported by the mail server The most secure method is listed in the drop down list AUTH LOGIN AUTH PLAI...

Page 38: ... log in information JPEG Setting Pre event A pre event buffer contains images from the time immediately preceding the event trigger These are stored internally in the server This buffer can be very useful when checking to see what happened to cause the event trigger Check the box to enable the pre trigger buffer enter the desired total length in seconds minutes or hours and specify the required im...

Page 39: ...assword Provide your log in information HTTP Server Test When the setup is complete the connection can be tested by clicking the Test button T Alarm Out Enable alarm out Click the Enable alarm out checkbox to enable the Alarm Out port Type The default setting is NO NO Normally Open NC Normally Close Click the Save button to save the settings or click the Reset button to clear all of the informatio...

Page 40: ...d from your PC Provide the path to the file directly or use the Browse button to locate it Then click the Upload button An audio file for Audio Alert can be made by Audio Recorder tool in the SVMS software Audio Alert Test When the setup is complete the audio output can be tested by clicking the Test button To remove an audio file select index and click the Remove button NOTE For the proper operat...

Page 41: ...he Home position once the event has ended T Event Notification When the network camera detects an event Notification server is used to receive notification messages as a type of XML data format Check the box to enable the service Event Notification Setting Notification Server URL The network address to the server and the script that will handle the request ...

Page 42: ...l condition to this boosted level for the duration of the event Check the box to enable the service Boost Setting You can set the condition in Normal and Boost mode Boot Stream Select a video stream for each condition in the drop down list Frame rate Select a frame refresh rate per second for each condition in the drop down list Bit rate control Select VBR or CBR in the drop down list in Normal Co...

Page 43: ...has occurred HTTP Server It sends notification messages to an HTTP server that listens for these The destination server must first be configured on the Event In page Enter a message you want to send Audio Alert Select an Audio Alert file as the Network Transmitter output when audio alert event triggered The Audio Alert file must first be configured on the Event In page Event Notification It sends ...

Page 44: ...le Up to 12 characters Alphanumeric characters and space Focus Auto Auto Focus is always active Manual Auto Focus is inactive Speed Adjust Pan Tilt Speed Preset Setup Activate the PTZ Control Panel Preset Delete Delete selected Preset number Follow steps below to store the Preset positions 1 Click the Preset Setup button then shows the PTZ Control Panel 2 Choose the desired Preset number from the ...

Page 45: ...lect either forward or backward sequence in the Tour position list Delete Tour Delete the stored Tour Position Setup list of Tour number Tour Position Setup Open or close the Tour Position Setup as below Tour Position Setup Tour position The Tour position can be selected in the range 1 100 Preset number Show the selected Preset number Dwell Time Select the Dwell Time from 0 to 99 seconds The defau...

Page 46: ...ram the Tours 1 Click the desired Tour position of Tour Position Setup list and click Set Position button then show the saved Presets or Home on drop down list Click a Preset or Home 2 Repeat step 1 for each desired position 3 Click the Save button to save the settings or click the Reset button to clear all of the information you entered without saving it 3 Motor Setup Motor Setup menu provides th...

Page 47: ... 3999 Protocol Selects PTZ protocol to communicate with external PTZ device Baud rate Selects one of the Baud rate Parity Selects one of the Parity bit 5 View Angle View Angle Setting Tilt angle limit This option is designed to limit the view angle as there is some obstruction in zooming out on specific areas of the tilt angle ...

Page 48: ...u Dome Information The system information provides essential information about the dome if service is required The information cannot be modified System Menu setting Dome Answer Select On or Off for acknowledge command from the dome This option is helpful to escape the collision of the command using some DVR Origin Check If you find the dome in the wrong position during operation execute this orig...

Page 49: ...privacy zones 1 After aiming the camera view direction and lens control by using the Arrow and Zoom button in PTZ Control Panel click Set cell of Set column at any inactive row to create privacy zone 2 You can change the Title up to 12 alphanumeric characters 3 In order to hide or display the privacy zone choose On or Off in V off column 4 Click X at Delete column to delete privacy zone ...

Page 50: ...o four locations 2 Security T Users User access control is enabled by default when the administrator sets the root password on first access New users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below User Setting Check the box to enable anonymous viewer login to the network camera without a user acc...

Page 51: ...ection HTTPS Connection Policy Choose the form of connection you wish to use from the drop down list for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the network camera an official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to ...

Page 52: ...dresses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa Also see the online help for more information NOTE Users from IP addresses that will be allowed must also be registered with the appropriate access rights This is done from Setup System Security Users 3 D...

Page 53: ...ly set the time and date NOTE If using a host name for the NTP server a DNS server must be configured under TCP IP settings 4 Network Settings in regard to network can be executed Settings for IP DNS Host Name Port and ARP Ping can be established along with setting for DDNS uPnP QoS Zeroconfig and Bonjour T Basic IP Address Configuration Obtain IP address via DHCP Dynamic Host Configuration Protoc...

Page 54: ...ollowing Domain name Enter the domain s to search for the host name used by the network camera Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example my server is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers Enter the IP addresses of the primary...

Page 55: ...ctv network co kr Enable DDNS Check to get DDNS service to be available DDNS Server Select the DDNS server Registered host Enter an address of the DDNS server User name Enter an ID to access the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm password Enter the password again to confirm it Maximum time interval Set a time interval to synchronize with the DDNS...

Page 56: ...n 30000 and 39920 Multicast This function is for sending Video to Multicast group Enable Multicast Check the box to enable multicast operation Multicast destination IP Enter an IP between 224 0 0 0 and 239 255 255 255 Although it is empty an IP will be entered automatically RTP port Enter a value between 1024 and 65530 RTP TTL Enter a value between 1 and 255 If the network status is smooth enter a...

Page 57: ...rating systems and clients that support this protocol NOTE UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add ...

Page 58: ... is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tell the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it NOTE DSCP values can be entered in decimal or hex form but saved values are always shown in decimal The following types of traffic are m...

Page 59: ...blic network Internet Use NAT Traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the network camera NOTES 1 For NAT traversal to work this must be supported by the broadband router 2 The broadban...

Page 60: ...uters and printers to connect to a network automatically Without zeroconf a network administrator must set up services such as Dynamic Host Configuration Protocol DHCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric network addresses for networked devices l...

Page 61: ...ting systems and clients that support this protocol NOTE Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc 5 Language Select the desired language ...

Page 62: ...his will return all of the network camera s settings to the factory default values including the IP address Update Upgrade your camera by importing an upgrade file and pressing the Upgrade button During the upgrade do not turn off the power of the network camera Wait at least five minutes and then try to access the camera again Backup Save the setting values that users have entered to the network ...

Page 63: ... the Server Report button to get the important information about the server s status this should always be included when requesting support Parameter List Click the Parameter List button to see the unit s parameters and their current settings Health Check System Check Click the System Check button to get the important information about the camera s system resources You can see the pop up window be...

Page 64: ...k the Network Check button to get the information about the camera s network setting and traffic You can see the pop up window below Hardware Check Click the Hardware Check button to diagnose the camera s hardware like video ...

Page 65: ...r s Manual or use the Reset button on the network camera as described below Using the Reset button Follow the instructions below to reset the network camera to the factory default settings using the Reset button 1 Switch off the network camera by disconnecting the power adapter 2 Press and hold the Reset button SW1 on the board with your finger while reconnecting the power 3 Keep the Reset button ...

Page 66: ...wser s address bar No image using Refresh and or slow updating of images If images are very complex try limiting the number of clients accessing the camera Images only shown in black white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all i...

Page 67: ...eventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure Every three month perform the following maintenance 1 Inspect all connection cables for deterioration or other damage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware is secure ...

Page 68: ...g Yes Compression H 264 BP MP HP MJPEG Resolution Supported 1920 x 1080p Max Frame Rate 1080p 60 50fps 1080p 30 25fps Multiple Streaming Triple Stream 2x H 264 and 1x MJPEG IN OUT Audio In Out In x 1 Out x 1 G 711 Alarm In Out In x 1 Out x 1 RS485 RS485 Ethernet 10 100Mbps FEATURE Motion Detection Yes Event Buffering Pre Post Yes Privacy Masking Yes PrVA Pre recorded Voice Alert Yes 3 files Video ...

Page 69: ...MISCELLANEOUS Weatherproof IP66 Power 12VDC 10 Power Consumption 3 0A 36W Operating Temperature 20 50 4 F to 122 F Operating Humidity 0 90 RH External Dimension See dimension drawing Weight Approx 4 9 kg for dome PTZ FUNCTION Pan Range 360 Endless Pan Speed Preset Max 380 sec Manual Max 380 sec Tilt Range 180 0 180 Tilt Speed Preset Max 380 sec Manual Max 300 sec Preset 240 Specifications are subj...

Page 70: ... and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolutions and or lower compression levels or high bitrates result in larger images Frame rate and Bandwidth affected Accessing both Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy...

Page 71: ...FASTRAXIRHD IR SPEED DOME NETWORK CAMERA Rev A ...

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