manualshive.com logo in svg

Syscom Video AV Series, User Manual

Share
Download
Syscom Video AV Series User Manual Download Page 14

Call Answering 

 

Call Answering 

DESCRIPTION 

There are 5 types of Call Answering as below: 

1. Internal Call Answer 

2. External Call Answer 

3. Door Phone Answer 

4. Answer paging (Refer to Chart 6) 

5. Special Answer Call Pick Up 

 

Internal/External Call Answering 

 

 

 

Internal Call Auto Answer 

Only the key phones with hands free speaker have this function. 

 

 

 

 

 

Note: 

Press “at/mic” Key to cancel the Internal Call Auto Answer. 

Call Pick Up: Total 6 Modes 

◎

 Group Call Pick-Up: 

Pickup a ringing extension within your work group. 

(External/Internal Calls) 

 

   

◎

 General Call Pick-Up: 

Pickup any extension in the system. (External/Internal Calls) 

             

 

 

 

◎

 Directed Group Pick-Up:

 Pickup a ringing extension within the directed group. 

(External/Internal Calls) 

 

Ext. Phone Ringing 

Hans free Speaker  

Answer the Call

Off Hook

“at/mic” LED   
On (Red Light) 

Internal Call 
Auto Answer

On Hook 

Ext. within other 
Group ringing 

Directed Group
Pick-Up 

*

2

Group No. of the 
ringing Ext. 

 

1~8

Off Hook

Summary of Contents for AV Series

Page 1: ... dialing 8 Press 4 CO Line No Directed Trunk Hunting 9 CO Hot Line Call 9 Off Hook CO Auto Hunting 9 System Speed Dialing Operation 9 System Speed Dialing programming 9 Individual Speed Dialing Operation 20 sets 10 Individual Speed Dialing programming 10 INTERCOM CALL 11 Common Intercom Call 11 Ext Hot Line Call 11 Ext Console Calling 11 Attendant Hot Line Call 11 WHILST TALKING FUNCTION OPERATION...

Page 2: ...ic Redialing 17 PAGING FUNCTION 18 All Internal External Zone Paging 18 All Internal Zone Paging 18 All External Zone Paging 18 Directed Internal Zone Paging 18 Directed External Zone Paging 19 CO Auto Paging 19 Meet Me Paging 19 CONFERENCE CALLS 20 Secret Conversation Release 20 Conference Calls 20 Three Party Conversation 20 ADDITIONAL FUNCTION OPERATIONS 21 Outgoing Dialing Signal Switch DTMF P...

Page 3: ...onsoles 27 Common Ext Local Alarm Setting 28 System s Program Setting 28 Ext USER HELP 28 Authorization Codes Operation 28 Leave message Function Setting 28 SYSTEM SERVICE GRADE SETTING 29 Day Night Service Switch 29 Manual Auto Switch Mode 29 CHARACTERISTIC FUNCTIONS 30 Calculator Function 30 Phone Book 30 4 SLT FUNCTION OPERATIONS 33 4 1 DIRECTED TRUNK DIALING 33 4 2 CO AUTO HUNTING 33 4 3 EXT T...

Page 4: ...NOTE CIPHERS TOTAL 3DIGITS 34 4 10 EXT INDIVIDUAL SPEED DIALING 35 4 11 REDIALING OPERATION 35 4 12 ACCOUNT CODE OPERATION 35 4 13 RETRIEVE INTERNAL EXTERNAL CALL FROM HOLD 35 4 15 EXTENSION ALARM SETTING 36 4 16 EXTERNAL CALL PARK OPERATION 36 ...

Page 5: ...cations 2 1 Key Phone Layout 1 Hook Switch 2 LCD Display 3 DSS Keys 4 Message LED 5 Dial Redial Key 6 Delete Speed Dialing Key 7 Select Transfer Flash Key 8 Menu HOLD Key 9 Handsfree LED 10 Confirm Handsfree Key 11 Micro Phone 20 Handset Speaker 12 UP Key 13 DOWN Key 14 FUNCTION Key 15 Handset Wall Mount Clip 16 Speaker 17 Calculator 18 Phonebook names 19 Telephone Receiver Note The function key i...

Page 6: ...d 250ms on off Green 1Sec Green Red Key Phone Model Comparison Available Unavailable MODEL DESCRIPTION DSS Keys Hands free dialing Hands free Speaker OHCA LCD Display Phone Book KP20X Standard Phone 15 Keys KP20XLB Big LCD Phone 15 Keys KP20XDB Deluxe Phone 15 Keys KP20S Standard Phone 25 Keys KP20LB Big LCD Phone 25 Keys KP10DB Deluxe Phone 25 Keys KP70 Deluxe Phone 20 Keys Key Phone LED CO Line ...

Page 7: ...50ms on off on 2750ms off Ext Ringing Voice Call Ext Ringing Ringing Call CO Ringing Common Hold Recall Exclusive Hold Recall Trunk Queuing Indicator Ringing Green Red Hands free LED Program Conf DND LED DND Conf DND LED Night Transfer Auto redialing Save LED Call Forward Forward LED Red 250ms on off Red 100ms on off Red 100ms on off Red 100ms on off 100ms on off Red ...

Page 8: ...rogram in Zone 202 Defaults Press 0 to CO auto hunting Note When operating Press 0 CO Auto Hunting only can hunt Lines of the External Zone this Ext belongs to 3 All the CO DSS keys of SYSCOM AV Series are dual Color Tri status LED Green Light Local Ext Use Red Light Other Ext Use Press 0 CO Auto Hunting Note When all CO are busy the local phone gives a busy tone and the LCD Key phone displays You...

Page 9: ...efore calling an Extension System Speed Dialing Operation Regular console operator handset System Speed Dialing programming Console operator handset only Cancel the above function CO Line No On Hook Off Hook Hear Dial Tone Dialing Auto dialing the CO Phone No Programmed with Zone508 Off Hook Start using Off hook to auto hunt CO On Hook Off Hook Dialing system SPD number 3 digits SPD code On Hook 3...

Page 10: ...ets Note Add 0 as per programmed Numeric Key 0 9 for the individual numeric speed dial operation Individual Speed Dialing programming Console Operator handset Regular handset On Hook or Telephone number Next speed dial code or To leave or Numeric Key 00 09 On Hook Off Hook Dialing individual SPD number Directed CO On Hook or Numeric key 0 9 Telephone number Next speed dial code or To leave ...

Page 11: ...esultory Tone 4 During Intercom Call LCD display as A Caller s Ext LCD Receiver s Ext No and in use status B Receiver s Ext LCD Caller s Ext No Common Intercom Call Ext Hot Line Call Refer to system program in Zone 508 Ext Console Calling Refer to system program in Zone 201 Attendant Hot Line Call Refer to system program in Zone 505 ST IP 4 Dial Ext No Ext appointed DSS Key On Hook Off Hook Auto c...

Page 12: ...rred to the answering page Ext 3 Auto Pick Up 4 Using Calculator whilst talking Normal Call Hold The other side can hear music on hold Every Ext Phone can retrieve this on hold CO Ext Line Note At that moment the on hold CO Ext line DSS Key s LED begins to flash Exclusive Call Hold Refer to system program in Zone 242 the other side can hear music on hold Only the local phone can retrieve this on h...

Page 13: ...g This function is especially for AV Series Systems Call Transfer Transfer the current call to other Ext Direct Transfer Indirect Transfer Auto Transfer by Answer paging The DSS Key which the On hold Ext No belongs to Answer the on hold call Off Hook 401 4XX Directed CO Line The DSS Key which the On hold CO Line belongs to Off Hook Answer the on hold call Auto Hold the on talk Line Whilst Talking ...

Page 14: ...ey to cancel the Internal Call Auto Answer Call Pick Up Total 6 Modes Group Call Pick Up Pickup a ringing extension within your work group External Internal Calls General Call Pick Up Pickup any extension in the system External Internal Calls Directed Group Pick Up Pickup a ringing extension within the directed group External Internal Calls Ext Phone Ringing Hans free Speaker Answer the Call Off H...

Page 15: ...Door lock Release while on Door Phone call System directly releases Door lock 61 means release the 1st Door Lock 62 means release the 2nd Door Lock On Door Phone call Door Lock Release Other Ext ringing Directed Ext Pick Up 2 Ringing Ext No Off Hook Directed CO Line Pick Up 2 Ringing CO Line No Any CO Call in Off Hook CO Line Auto Pick Up Any CO Call in Off Hook Door Phone Ringing Ext Ringing Door...

Page 16: ...age system will Automatically Recall the Caller s Ext and remind the Receiver s Ext as soon as the receiver s Ext has released the line 3 Leaving message has different grades refer to system program in Zone 504 ST IP 3 It only can takes effect from the superior level to the subordinate level or between equivalent levels Answering the leave message 3 5 2 Trunk Queuing While accessing a trunk and he...

Page 17: ... the subordinate level but equivalent levels cannot monitor each other 2 It gives no signal when monitoring 3 5 5 Last Number Redialing Note When redialing the last number system auto hunts CO Line 3 5 6 Automatic Redialing Dialing the telephone No repeatedly Note 1 Refer to system program in Zone 120 121 123 for setting the auto dialing times dialing waiting time and auto dialing alternate time 2...

Page 18: ...nal Zone Paging Note Page Key can be set as All Internal External Zone Paging Refer to System Program in Zone 500 All Internal Zone Paging Note Page Key can be set as All Internal Zone Paging Refer to System Program in Zone 500 All External Zone Paging Note Page Key can be set as All External Zone Paging Refer to System Program in Zone 500 Directed Internal Zone Paging Max 8 Groups Refer to Intern...

Page 19: ...ge password you can hear a paging Indicator Tone 4 Refer to system program in Zone 301 IP 5 for page password setting 5 CO Auto Paging is to page all internal external zones Meet Me Paging Note Refer to system program in Zone 506 ST IP 8 for Off Hook to auto answer paging function setting of Individual Ext Hearing Paging Answer Paging Off Hook Directed Internal Zone Paging Internal Zone Number 1 8...

Page 20: ...rnal Secret Conversation is released any other extensions can join the conversation by calling the extension which has operated this function Note Secret Conversation Function permits one extension to join the conversation without level control Conference Calls Maximum of three 3 Parties Note Conference Calls Function permits 2 Ext 1 CO 1 Ext 2 CO or 3 Ext to have a conversation Three Party Conver...

Page 21: ...nging Pulse signal to DTMF signal Intercom Call Auto answering Key Phone with hands free Speaker provides this function Auto Answering Enable To Cancel Back ground Music Back ground Music Enable To Cancel Note System allows selection of Internal or External Back ground music Key phone plays the Back ground Music On Hook Key phone plays the Back ground Music Cancel playing the Music Pulse Signal ch...

Page 22: ...nable without Grade Control This function will be cancelled by lifting Off hook the baby room Ext Surroundings Monitoring Refer to system program in Zone 506 ST 07 504 ST 02 Note 1 Only Phones with hands free Speaker permit this function 2 Surroundings Monitoring enable is under Grade Control Hotel Account Setting Only Consoles provide this function Check In Check Out Baby room Ext Off Hook Baby M...

Page 23: ...D Displays as below Digital Voice Service Setting Note If you have any queries on voice setting recording planning or usage please contact your SYSCOM representative for assistance Soft Version System Brand System Model AV 20 AV 48 AV 64 AV 96 AV 256 System Program Status S programmed not U programmed Local Ext Port SYSCOM AV XXX X VER NNN PORT NN System Data Detection On Hook ...

Page 24: ...icted Ext Call Forwarding Total are five modes of Call Forward Call Forward All All Call Forward diverts all incoming calls to the directed Ext Call Forward Busy Busy Call Forward diverts calls immediately when your extension in busy or in Do Not Disturb Mode Call Forward No Answer No Answer Call Forward diverts calls which are unanswered after a specified period of time Enter Account Code Auto hu...

Page 25: ...all Forward Individual Ext Password Protection Program To Cancel To Cancel Once Cancel the Ext Password Protection once After using the extension goes back to Password Lock Ext No DSS Key Finished Setting On Hook Ext No DSS Key Finished Setting On Hook Local Ext No Finished Setting On Hook Password On Hook Finished Setting On Hook Original Password Finished Setting On Hook Original Password Finish...

Page 26: ...vels Handset Volume Adjustment 8 different Volume levels Ext Ringing Frequency Adjustment 9 different frequencies Note 1 Whilst adjusting the Ext ringing frequency the Ext will ring as per the selected ringing frequency 2 The Ext will ring as per the selected ringing frequency after finishing setting 3 The system program Zone 504 ST 05 can also change the ringing frequency On Hook DSS Key 16 25 Fu...

Page 27: ...g Alarm Minute Setting 00 59 Alarm Hour Setting 00 23 Setting Value 01 03 Alarm Duration Setting 00 Means Cancel Alarm Setting 01 98 Means Alarm Duration Unit 1 Minute 99 Means Morning Call User Alarm PP MM NN SS System Setting Cursor System Time Minute Setting 00 59 System Time Hour Setting 00 23 System Time Week Setting 1 7 System Time Year Setting 00 99 System Time Day Setting 01 31 System Time...

Page 28: ...n Authorization Code gives access to a restricted CO line without Accounting Leave message Function Setting Refer to system program in Zone 500 504 ST 03 Note 1 There are totally 9 types of Leave message Status A superior level can leave message for a subordinate level as well as the equivalent levels can leave messages for each other 2 The MSG LED of the Extension with message will flash at the s...

Page 29: ... Day Night Service Switch Mode Press TRF FL Key to switch the Day Night Service Mode 2 Day Night service switched with an indicator Tone 3 Press SPK Key to exit setting status Manual Auto Switch Mode Auto Mode refers to system program in Zone 306 Note 1 In Manual Mode you can switch the Day Night Service Mode at any time 2 In Auto Mode you should program the Day Night Service refer to Zone 306 LCD...

Page 30: ...y by entering Phone Number 6 Add Contact Add Edit Contact Calculator Function Operate Exit Phone Book Enter Exit Phone Book Select Needed Entry Menu Content 1 Missed Missed Calls 2 Received Received Calls 3 Dialed Dialed Calls 4 Search Name Search the Directory by entering Name 5 Search Number Search the Directory by entering Phone Number 6 Add Contact Add Edit Contact Main Menu Status Enter Searc...

Page 31: ...g the current No Added to the directory Refer to Add Edit Contact Search Name Inquire Status Enter Name by Pressing Corresponding Numeric Keys Thumb Through the Similar Names Move the cursor to the next Character Complete Number Research Status Delete the Current Character Dialing the current Corresponding Phone No Enter Inquiring Number by Pressing Numeric Key Delete the Current Character Dialing...

Page 32: ...t Name Number Enter Edited Name Number by pressing Numeric Keys Delete the Current Character Save Number Go on Editing Go back to the Main Menu Thumb Through the similar Numbers Delete the Current Number Dialing the current Number Edit the current Number Add contact Complete Number Research Status ...

Page 33: ...Auto attendant Voice Mail 4 1 Directed Trunk Dialing 4 2 CO Auto Hunting 4 3 Ext to Ext Calling 4 4 Ext Console Calling 4 5 CO Ext On Hold 4 6 Door Phone Calling 01 XX CO Line No Dialing Off Hook Auto Hunt CO Off Hook Dialing Ext No Station Dialing Off Hook Console Calling Off Hook Hook Flash On hold the current CO Ext Calls Whilst Talking Calling the 1st Door Phone Calling the 2nd Door Phone Off ...

Page 34: ...and cancel are the same Operation Steps Call Forward Busy Ext No Call Forward No Answer Ext No Call Forward Busy No Answer Ext No Call Forwarding Follow Me Ext No Call Forward All Ext No Off Hook Local Ext No Cancel Call Forward Off Hook DND Programmed Off Hook DND Cancelled Off Hook Put into Cipher Release Lock Once Auto Hunt CO Off Hook Ext Lock Cancel Lock Off Hook Put into Cipher ...

Page 35: ...ration 4 12 Account Code Operation Refer to system program in Zone 403 4 13 Retrieve Internal External Call From Hold Speed Dial Code 0 9 CO Line No Off Hook CO Telephone No Finished Setting 00 99 Auto Hunt CO Dialing Off Hook Speed Dial Code Auto Hunt CO Redialing Off Hook Account Code Auto Hunt CO Dialing Off Hook Retrieve Internal External Call from Hold Off Hook ...

Page 36: ...se can answer it from any other phone Call Park is similar to placing a call on hold but you retrieve the call by dialing a code Call Park No rather than by pressing a line button External Call Park AV Series System provides 10 CO Line Call Parks Each Call Park can be put into one CO Line Call at one time Call Park Pick Up HOLD Operation Talk with an Ext Call another Ext CO Conferencing Tri Partie...

Page 37: ...AV Series Key Phone Operation Manual ...

Page 38: ...DOC Key Phone Operation Manual Edition Version 1 0 Editor Sherry Wang Date 2005 12 01 ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands