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9
Common Problems
9.1
CSQ Reported as 99,99 at Start-Up.
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Check that GPRS antenna is connected.
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Check that SIM card is installed.
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Check that SIM card is correctly orientated (not upside down), see
Error! Reference source not found.
.
9.2
CSQ Reported OK but Communications Fail (above ground).
•
Check that APN settings, including username and password, have been correctly entered into RADAR
and that the mission file has been downloaded and sent to the PIPEMINDER-S via USB.
9.3
CSQ Reported OK Above Ground but no Communications from Chamber.
•
Ensure that a suitable antenna has been selected. If signal strength is borderline above ground then
the ¼ wavelength whip antenna is unlikely to work. Consider installing a sub-manhole antenna.
9.4
USB Download doesn’t work
.
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Power cycle the PIPEMINDER-S as the USB port is disabled 30 minutes after deployment to save power.
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Check that the USB driver is installed correctly.
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Check that the correct COM port is selected.
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Check that the battery is connected.
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Check that the battery isn’t flat.
9.5
Device displays “Waiting for leap seconds” for more than 5 seconds
.
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The “Get leap second:” check box has been set in
RADAR.
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Un-check this setting and apply the new configuration either via USB or over the GPRS connection.
