Synology NAS SA3400 Hardware Installation Manual Download Page 23

Page: 23 / 32

Chapter 3: System Maintenance

Replace Power Supply Unit (PSU)

If a PSU or its fan malfunctions, please see the instructions below to replace the malfunctioning PSU.

Unplug the power cord from the PSU to be replaced.

Note:

By pressing the

Beep Off

button, you can silence the long beeping sound when you hear it.

Push the lever of the PSU at the back panel in the indicated direction.

Pull out the PSU from your SA3400.

Prepare a new PSU, and push it back to the slot until you hear a click.

Initial Troubleshooting Guide

We have selected several helpful articles on frequently asked questions to help you do initial troubleshooting on

your Synology NAS:
• General

•

What can I do to troubleshoot NAS connection problems?

•

What is the width of my Synology NAS server?

• Hard Disk Drive

•

How to choose the right HDD for my Synology NAS

•

How to diagnose drives' health status when receiving bad sector warning

•

How to fix hard drive failure and retrieve the data from your hard drives

• Memory

•

Are there any requirements for installing or expanding system memory capacity?

•

How can I run a memory test on my Synology NAS?

•

Why is there a startup delay after a memory upgrade?

• LED

•

How do I recognize a hibernating Synology NAS via the LED indicators?

•

What can I do if the STATUS LED keeps flashing in orange?

•

Why am I unable to install my Synology NAS and why is the Power LED indicator flashing

constantly?

•

Why are the LED indicators on the LAN ports of my Synology NAS not working?

• Fan

•

What type of fan speed modes are available on my Synology NAS?

Summary of Contents for NAS SA3400

Page 1: ...Synology NAS SA3400 Hardware Installation Guide ...

Page 2: ...9 Install Drives 9 Install Memory Modules 11 Install PCle Add in Cards 13 Install and Remove Rail Kits 15 Expansion Unit Deployment and Topology 18 Start up Your Synology NAS 19 LED Indicator Table 20 Chapter 3 System Maintenance Replace System Fan 21 Replace Power Supply Unit PSU 23 Initial Troubleshooting Guide 23 Chapter 4 Install DSM on Synology NAS Install DSM with Web Assistant 24 Learn More...

Page 3: ...configuration aspects of your SA3400 including the hardware components setup procedures system maintenance and initial troubleshooting instructions Note All images below are for illustrative purposes only and may differ from the actual product Package Contents Main unit x 1 AC power cord x 2 Screws for 2 5 drives x 52 Screws for 3 5 drives x 52 Before You Start 1 Chapter 3 3 ...

Page 4: ...SU For more information see LED Indicator Table 2 Press to deactivate the beeping sound that is emitted when a malfunction occurs 10 PSU Fan Disposes of excess heat and cools the PSU 11 Console Port This port is used for manufacturing use only 12 PCI Express Expansion Slot Supports additional PCIe network interface cards 13 SAS OUT Port Connect to Synology Expansion Unit2 here 14 1GbE LAN Port Con...

Page 5: ...System Internal Btrfs ext4 External Btrfs ext4 ext3 FAT NTFS HFS exFAT1 Supported RAID Type Basic JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Synology RAID F1 Agency Certification FCC Class A CE Class A BSMI Class A HDD Hibernation Yes Scheduled Power On Off Yes Wake on LAN Yes Language Localization Environment Requirement Line voltage 100V to 240V AC Frequency 50 60Hz Operating Temperature 32 to 95 ...

Page 6: ... www synology com compatibility for more information Memory Module Model Name Picture Description D4RD 2666 16G 16GB DDR4 2666 ECC Registered DIMM D4RD 2666 32G 32GB DDR4 2666 ECC Registered DIMM PCIe Add in Card Model Name Picture Description E10G18 T2 Dual port 10GbE RJ 45 Network Interface Card E10G18 T1 Single port 10GbE RJ 45 Network Interface Card E10G17 F2 Dual port 10GbE SFP Network Interf...

Page 7: ...ns RX2417sas 24 bay Rackmount type expansion unit compatible with 2 5 SAS SATA drives up to 7 units connections Rail Kit Model Name Picture Description RKS1317 Sliding rails Spare Part Model Name Picture Description Disk Tray Type R7 3 5 2 5 Drive Tray FAN 80 80 32_6 System Fan Module PSU 500W RP Module_2 Redundant PSU Module PSU 500W RP SET_2 Redundant PSU Set Cage x 1 PSU Module x 2 ...

Page 8: ...er cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the supplied AC voltage is correct and stable To remove all electrical current from the device ensure that all power cords are disconnected from the power source Risk...

Page 9: ...unting your Synology NAS on a cabinet before installing any drives since the heavy weight will increase the installation difficulty Install Drives Please follow below steps for drive installation 1 Open the drive tray a Find the small button located on the left side of the drive tray handle Press the button down and the drive tray handle will pop out b Pull the drive tray handle out as illustrated...

Page 10: ...e to function properly 4 Push the handle inward to secure the drive tray 5 Push the switch on the drive tray handle to the left to lock the drive tray 6 Repeat the steps above to assemble the other drives you have prepared 7 Drives are numbered as shown below Note We suggest installing drives of the same size to optimize drive capacity usage when creating RAID volumes ...

Page 11: ... B0 B1 Total Memory 16GB 16GB 32GB 32GB 16GB 16GB 32GB 16GB 16GB 16GB 48GB 16GB 16GB 16GB 16GB 64GB 32GB 32GB 64GB 32GB 32GB 32GB 96GB 32GB 32GB 32GB 32GB 128GB Follow the steps below to install check or remove a memory module on your SA3400 To install the RAM module 1 Shut down your SA3400 Disconnect all cables connected to your SA3400 to prevent any possible damage 2 Remove the screw on the back...

Page 12: ...ith firm and even pressure The retaining clips will snap into position as the module is correctly inserted Note Hold the memory module by its edges and do not touch the gold connectors 4 Put back the rear top cover you lifted in step 2 a Align the hexagons at the side of rear top cover with the slots on the chassis edge and push the rear top cover back in position b Put back and fasten the screw y...

Page 13: ...g any components of the motherboard when you cut the cable tie 3 Disengage the memory retaining clips by pushing them outwards and the module will pop out of the slot 4 Follow step 4 of the To install the RAM module section to put back the top cover Install PCle Add in Cards SA3400 provides two PCIe slots for optional add in card expansion allowing network interface cards to be installed To instal...

Page 14: ... inserted Otherwise the network interface card might not be able to function properly d Put back and fasten the screw that you removed in step 3 a so as to secure the newly inserted card 4 Repeat step 3 to install the other network interface card for your SA3400 5 Put back the rear top cover by following step 4 of the To install the RAM module section ...

Page 15: ...ion about the rail kit installation please refer to the Quick Installation Guide that comes with the rail kit To install the rail kit 1 To install the rail kit to the rack a Attach the rear end of the rail kit assembly to the rack b Slide the front latch outwards and insert the brackets into the rack holes 2 Extend and pull out the inner rail from the assembly ...

Page 16: ...f the chassis and slide backward to attach the inner rail 4 With the help of another person carefully align the inner rail to the outer rail assembly 5 Push the chassis towards the rack Use the cage nuts and screws in the rail kit package to secure the chassis to the rack if necessary ...

Page 17: ...emove the chassis from the rack hold the rail kit release tabs on the ear holders and pull out the chassis from the rack 2 With the help of another person carefully remove the chassis from the rack Then slide forwards to remove the inner rail from the chassis ...

Page 18: ...nto the SA3400 and that of the cable faces upward when plugging into RX1217sas RX2417sas otherwise the SA3400 and expansion unit will not be correctly connected 2 Connect one end of the power cord s to the power port of RX1217sas RX2417sas and the other to the power outlet s RX1217sas RX2417sas will automatically power on once the power cords are correctly connected Note Your RX1217sas RX2417sas c...

Page 19: ... units Your expansion units will automatically power on if they are correctly connected and the expansion unit ID will be displayed accordingly after a few seconds if DSM is correctly installed in the Synology NAS server Start up Your Synology NAS To start up your SA3400 1 Connect one end of each power cord to the power ports located on the back of the SA3400 and the other end to a power outlet 2 ...

Page 20: ...inking Network active Off No network Rear 1GbE LAN on right side of jack Green Static 1 Gbps connected Orange Static 100 Mbps connected Off 10 Mbps connected No network Rear 10GbE LAN on left side of jack Green Static Network connected Blinking Network active Off No network Rear 10GbE LAN on right side of jack Green Static 10 Gbps connected Orange 1 Gbps connected Off No network Note This table is...

Page 21: ...eplace System Fan If a system fan malfunctions please see the instructions below to open the case of SA3400 and replace the malfunctioning fan 1 Press the small buttons located on the sides of the SA3400 2 Lift to remove the fan cover ...

Page 22: ...Maintenance 3 Fans are numbered as indicated below 4 Find the malfunctioning fan Lift the fan upward to remove it 5 Prepare a new fan and slide it into the SA3400 Make sure the fan is aligned properly as illustrated below ...

Page 23: ... What can I do to troubleshoot NAS connection problems What is the width of my Synology NAS server Hard Disk Drive How to choose the right HDD for my Synology NAS How to diagnose drives health status when receiving bad sector warning How to fix hard drive failure and retrieve the data from your hard drives Memory Are there any requirements for installing or expanding system memory capacity How can...

Page 24: ...ill be launched in your web browser It will search for and find the Synology NAS within the local network The status of the SA3400 should be Not Installed 5 Click Connect to start the setup process and follow the onscreen instructions Note 1 The Synology NAS must be connected to the Internet to install DSM with Web Assistant 2 Suggested browsers Chrome Firefox 3 Both the Synology NAS and the compu...

Page 25: ...ly permitted by applicable law notwithstanding this limitation d adapt modify alter translate or create any derivative works of the Software e remove alter or obscure any copyright notice or other proprietary rights notice on the Software or Product or f circumvent or attempt to circumvent any methods employed by Synology to control access to the components features or functions of the Product or ...

Page 26: ...Products Any such transfer or assignment in violation of the foregoing restriction will be void Section 17 Applicable Law Unless expressly prohibited by local law this EULA is governed by and construed in accordance with the laws of the country in accordance with which Synology Inc was organized without regard to any conflict of law principles to the contrary Section 18 Dispute Resolution Any disp...

Page 27: ...is or with no warranty by any stores Without presenting such purchase receipt or invoice the warranty period shall commence on the date of manufacture based on our internal record b Extended Warranty Period For Customer purchasing EW201 EW202 optional service for applicable Products specified in Section 1 b the Warranty Period specified in Section 2 a of the applicable Product registered with EW20...

Page 28: ...ED TO ANY A IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE B IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE C CLAIM OF INFRINGEMENT OR MISAPPROPRIATION OR D CLAIM IN TORT WHETHER BASED ON NEGLIGENCE STRICT LIABILITY PRODUCT LIABILITY OR OTHER THEORY SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE ...

Page 29: ... prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees including any arbitration fee paid by the prevailing party Any decision rendered in such arbitration proceedings will be final and binding on the parties and judgment may be entered thereon in any court of competent jurisdiction Customer underst...

Page 30: ...ies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 31: ...equipment is not compromised C Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading D Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropria...

Page 32: ...この装置はクラス A 機器ですこの装置を住宅環境で使用すると電波妨害を引き起こすことがありますこの場合には使用者が適切な対策を講ずるよう要求されることがあります VCCI 一 A ...

Search results

Summary of Contents for NAS SA3400

Reviews:

Related manuals for NAS SA3400

Brands by name

Popular brands

Synology NAS SA3400, Hardware Installation Manual

Search results

Summary of Contents for NAS SA3400

Reviews:

Related manuals for NAS SA3400

Brands by name

Popular brands