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travel with
The me system is designed with universal voltage. That means that you can use
the system all over the world. You will need to use an adaptor for the plug, since
electric wall outlets vary by country. Make sure that me system does not get wet
while traveling. Do not use it in a wet environment. It is recommended to protect
your me device while traveling. A travel bag may be purchased separately at
www.mepower.com.
troubleshooting
troubleshooting
Indicator
What does it mean
How to react
Device
No lights are on
Power cable is not
connected
Connect power cable
All
energy setting
buttons are blinking
(High-Medium-Low)
No
energy level was
selected
Select an
level. The applicator fan will
start blowing indicating that the cartridge
is active
activation button
on the applicator is
blinking
energy level was
selected but
activation
button was not pressed yet
Press the
activation button. The
applicator fan will start blowing indicating
that the
cartridge is active
Error light is on
Need to reset the system
Reset the system by turning it off and on
again. If problem persists, disconnect
power cord and wait until all lights are off
(several seconds). Then reconnect the
power cord and turn on system. If error
light is still on, try moving to a cooler area
with a room temperature of less than
30ºC/ 86ºF and restart the system
No flashes are coming
out
1. RF silver skin contact bars
not in contact with the skin in
treatment area
2.
activation button is
not pressed or
energy
level was not selected
In order for the system to flash pulses,
make sure all 3 conditions are met:
level selected,
activation button is
pressed, RF silver skin contact bars are in
contact with skin
Indicator
What does it mean
How to react
Accessory activation
button on base is
flashing
Accessory slot is empty
Insert face adaptor, or accessory
(shaver/epilator), or a protective cap
All
indicators
for the percentage
of pulses remaining
are blinking (100%-
50%-Empty)
Cartridge slot is empty
Insert cartridge or a protective cap
Device
“Empty” indicator is
blinking
Amount of pulses remaining in
cartridge is low
Prepare a new cartridge to be in-hand
“Empty” indicator is
constantly on
No more pulses remaining in
cartridge
Insert a new
cartridge
Other
My skin is red after
treatment
The skin may become red as
a result of the treatment.
This redness generally clears
up within 24 hours
If the redness persists more than 24 hours
after a treatment, stop using me and
contact your doctor or Customer Support
I barely see any hair
reduction
Make sure to follow the
protocol suggested and to
use the treatment duration
time suggested
Actual results will vary from person
to person, depending on the body
area being treated and whether the
instructions were followed correctly.
Contact Customer Support for help
I feel some warmth
when I apply the light
flashes. Is this normal?
You may feel warmth, tingling,
or itching. It is expected that
this discomfort and warmth
will be up to moderate
If the discomfort is severe/intense or
persists for more than 24 hours after
a treatment, stop using the me and
contact your doctor or Customer Support
If you still have problems with the me system, contact Customer Support at
www.mepower.com
