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3.3 – Factory Reset
Should it be necessary, the DM16Mio has a factory reset option.
Activating it affects both Dante™ and non-Dante™ settings of the
device. All Dante™ settings are reset including device name and
channel names, the Ethernet port mode will be defaulted back to
redundant mode and the IP address setup will be reset to get an
IP address dynamically.
The factory reset switch is accessed through a small hole on the
front panel. The active the factory reset insert a paperclip or small
screw driver into the factory reset hole and press and hold the
factory switch for five seconds. Once the switch has been in for
long enough, if the screen was active, the screen will blank,
releasing the switch after 5 seconds will then start the factory
reset process.
3.4 – Firmware Updates
If a firmware update for the DM16Mio is released, it may be
applied in the field by the end user or installer. The update
process takes advantage of the smart firmware update tool in
unIFY. The unIFY Control Panel application is available from
the
customer portal
on the Attero Tech website.
To apply the update, download the appropriate SFU file for the
D32o, select the smart firmware update option under the Tools
menu and follow the instructions. Further assistance for doing
updates is provided in the unIFY Control Panel manual.
3.5 – Third Party Control
The DM16Mio offers some support for real time third party
control. The commands the DM16Mio support and the protocol it
uses are all outlined in the unIFY 3
rd
party software API document
available from the
customer portal
on the Attero Tech website.
