Troubleshooting your DVI monitor connection
Caution!
Turn off your computer before connecting this monitor.
If your monitor is connected to your computer with the DVI cable, but no image appears on the screen:
•
The cable plugs may be damaged or connected incorrectly. Check both ends of the power cable
and DVI cable, and make sure that there are not bent pins and that the cables are securely
connected to the monitor, power outlet, and computer.
•
If the monitor’s power LED is not blue, the monitor is not turned on. To turn the monitor on, press
the monitor power button.
•
If there is still no signal, an invalid video input may have been selected. To select DVI Input mode,
press the DOWN button located on the front of the monitor and select DIGITAL INPUT.
•
The video card in your computer may have two types of connectors: VGA and DVI (Digital Visual
Interface). Many cards have both types of connectors. Plug the monitor cable into the appropriate
port and tighten the thumbscrews to secure it. Some cards simply give you a choice of connectors,
while others can run both DVI and VGA monitor at the same time. Read the video card’s
documentation to find out your model’s capabilities. This monitor has both DVI and VGA inputs,
use the DVI port (and a DVI cable) –it will provide more accurate color and a sharper image. You
may have to switch your video card from VGA to DVI.
•
If you do not receive a DVI signal, try disconnecting the VGA cable as your video card may not
allow both cable types to be connected simultaneously.
DOWN
Important!
If you unplug the monitor while using DVI input, you may need to repeat these troubleshooting steps.
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