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Troubleshooting

Spectrum24 Wireless LAN Adapter Product Reference Guide

C - 9

C.4.2 An IP Address is Not Recognized by the

Handheld Computer

Remove and reinsert the PC Card for changes to the
IP address to take effect once the

Network

program has

been run from the Windows CE

Control Panel.

Summary of Contents for sprectum24 LA-4111

Page 1: ...www symbol com Spectrum24 Wireless LAN Adapter Models LA 4111 PC Card LA 4113 PCI Adapter Product Reference Guide 70 20706 01 Revision A November 1999...

Page 2: ...20 5 140 144 5 142 550 5 149 950 5 157 687 5 168 148 5 168 149 5 180 904 5 216 232 5 229 591 5 230 088 5 235 167 5 243 655 5 247 162 5 250 791 5 250 792 5 260 553 5 262 627 5 262 628 5 266 787 5 278 3...

Page 3: ...e Antenna ML 2499 DSA1 00 ENTER identifies a key FUNC CTRL C identifies a key sequence Press and release each key in turn Press A B press the indicated keys simultaneously Hold A B press and hold the...

Page 4: ...damage or data loss Indicates a potentially dangerous condition or procedure that only Symbol trained personnel should attempt to correct or perform Screen indicates monitor screen dialog Also indica...

Page 5: ...r 3 Hardware Installation 11 3 1 Preparation 11 3 2 Installing the PC Card 12 3 3 Installing the PCI Adapter 14 3 3 1 External Antenna Connection 15 Chapter 4 Installing and Configuring the Windows 95...

Page 6: ...vice Driver from a CDROM 36 7 1 2 Downloading the Spectrum24 Windows CE Device Driver 38 7 1 3 Uploading the Spectrum24 Driver to an Handheld Computer Device 39 Chapter 8 Verifying the Firmware Versio...

Page 7: ...indows NT Errors C 5 C 3 Windows 2000 Troubleshooting Tips C 7 C 4 Windows CE Troublshooting C 8 C 4 1 The Handheld Computer Does Not Recognize the Spectrum24 PC Card C 8 C 4 2 An IP Address is Not Re...

Page 8: ...viii Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 9: ...access points within large or small environments Spectrum24 bridging architecture allows communication between wired network devices and mobile devices Spectrum24 supports the IEEE 802 11 specificatio...

Page 10: ...Introduction 2 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 11: ...ct to and establish a Spectrum24 network The PCI version of the WLAN adapter implements the Plug and Play standard Features Include Low power operation for battery powered devices with PC Card slots S...

Page 12: ...duct Reference Guide 2 1 MU Mode In the Mobile Unit MU mode the WLAN adapter connects to an access point AP or another WLAN installed system MU mode allows the device to roam freely between AP cells i...

Page 13: ...he adapter can default to a 5 5 2 or 1 Mbps data rate when unable to establish an 11 Mbps association The following factors can dynamically alter the data rate signal strength between the AP and the M...

Page 14: ...nfigured to support Mobile IP The Mobile IP feature allows Spectrum24 Wireless LAN devices to roam across routers The MU retains its IP address when configured for Mobile IP and can move from one IP s...

Page 15: ...till associated with an AP The AP saves data for transmission to the MU when it wakes at given intervals When the adapter wakes to check for data it switches back into CAM until it is ready suspend co...

Page 16: ...ling the Wireless LAN adapter to interface with host computer configuration and power management functions Card and Socket Service software packages include SystemSoft and Phoenix 2 6 Plug and Play Th...

Page 17: ...uminates during connection or data transfer to indicate the functional status of the adapter Status Function Off WLAN adapter radio is disabled or incapable of transmission Slow Yellow Flash Adapter a...

Page 18: ...About the Spectrum24 Wireless LAN Adapter 10 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 19: ...tem Refer to the system manufacturer documentation for specific information 3 1 Preparation Before beginning the installation verify the hardware package contains Spectrum24 Wireless LAN adapter insta...

Page 20: ...ter requires a computer with a Type II PC Card slot a CDROM drive an available interrupt IRQ an available I O port address Spectrum24 driver installation CDROM Installation and removal methods vary fo...

Page 21: ...1 Insert the PC Card into the PC slot Arrows on the front of the PC Card indicate the insertion point to the slot 2 Slide in the PC Card until it firmly seats Align the card properly when inserting I...

Page 22: ...the performance of the PCI adapter 1 Power off the computer before installing the adapter If the system has a PCMCIA adapter installed the PCI adapter can function as a second controller 2 Remove the...

Page 23: ...place the computer cover 3 3 1 External Antenna Connection The PCI adapter includes a desktop dual dipole antenna Install the antenna parallel to the ground for optimal performance Attach the antenna...

Page 24: ...Hardware Installation 16 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 25: ...um24 WLAN adapter to the latest firmware After the driver and Plus Pack have been installed use the NICUpdate utility to update the firmware in Windows 95 Refer to the documentation shipped with the S...

Page 26: ...er 3 2 Power up the system 3 Insert the Spectrum24 Windows driver installation CD 4 When Windows 95 recognizes the adapter an Update Device Driver Wizard dialog box appears requesting a driver to inst...

Page 27: ...adapter to the latest firmware After the driver and Plus Pack have been installed use the NICUpdate utility to update the firmware in Windows 98 Refer to the documentation shipped with the Spectrum24...

Page 28: ...dd New Hardware Wizard dialog box appears Click Next 5 Select Search for best driver for your device Click Next 6 Specify the location of the Symbol driver files Click Next 7 Click Next when Windows l...

Page 29: ...in Windows 95 98 1 Click Start select Settings and Control Panel 2 Select the Network icon and click on the Symbol PC Card PCI Adapter 3 Select the Properties button The Symbol Spectrum24 Easy Setup...

Page 30: ...t Reference Guide For information on using the Spectrum24 NCPA utility to configure Spectrum24 adapter properties refer to Appendix A 5 Exit and save the configuration settings by clicking OK or Finis...

Page 31: ...er the driver and Plus Pack have been installed use the NICUpdate utility to update the firmware in Windows NT Refer to the documentation shipped with the Spectrum24 Plus Pack utility suite for instru...

Page 32: ...tem 3 Insert the Spectrum24 Windows driver installation CD 4 Click Start select Settings and Control Panel 5 Click on the Network icon and select the Adapters tab Click Add 6 Click Have Disk A window...

Page 33: ...dows NT Spectrum24 WLAN adapter installation 1 Power up the system 2 Insert the Spectrum24 Windows NT driver installation CD 3 Open the Network applet from the Control Panel 4 Click the Adapters tab 5...

Page 34: ...ick on the Network icon 3 Select the Adapters tab and click on the Symbol PC Card PCI Adapter 4 Click the Properties button The Symbol Easy Setup dialog box displays 5 Click the Advanced button to vie...

Page 35: ...e Guide 27 6 Click OK or Close to save the changes to the adapter configuration and exit the Symbol NCPA utility Select Cancel to use the default values 7 Remove the Spectrum24 Windows driver installa...

Page 36: ...Installing and Configuring the Windows NT Driver 28 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 37: ...irmware After the driver and Plus Pack have been installed use the NICUpdate utility to update the firmware in Windows 2000 Refer to the documentation shipped with the Spectrum24 Plus Pack utility sui...

Page 38: ...isplays again 6 Select the Search for a suitable driver for my device button Click Next 7 Specify the location of the Symbol driver files Click Next 8 Click Next when a message displays stating Window...

Page 39: ...e Guide 31 The Found New Hardware Wizard dialog box displays again stating Windows has finished installing the software required for this device 10 Click Finish 11 Restart the computer for the changes...

Page 40: ...ctrum24 WLAN adapter for 2000 1 Click Start select Settings and Control Panel 2 Click on the System icon and select the Hardware tab 3 Click on the Device Manager button 4 Double click on Network Adap...

Page 41: ...Encryption and WLAN Adapter tabs to view or adjust the adapter configuration settings For information on using the Spectrum24 NCPA utility to configure Spectrum24 adapter properties refer to Appendix...

Page 42: ...Installing and Configuring the Driver in Windows 2000 34 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 43: ...NIC as used within a handheld computer device Symbol recommends updating the Spectrum24 WLAN adapter to the latest firmware Use the NICUpdate utility to update the firmware in Windows CE Refer to the...

Page 44: ...Mobile Devices A listing of supported handheld computing devices displays 5 Select the handheld computing device to be used for the driver download 6 Click My Computer and select the desktop computer...

Page 45: ...d computer The Spectrum24 Easy Setup dialog box appears on the handheld computer when the file download is complete 11 Enter the network ESSID in the Easy Setup dialog box See Appendix A for instructi...

Page 46: ...the user to run the utility from its current location or save it to disk 3 Check the Save this program to disk option and click OK A Save As window appears prompting the user to enter the destination...

Page 47: ...ectrum24 Driver to an Handheld Computer Device Upload the driver using the 9 pin serial cable included with the handheld computer To upload the Spectrum24 Windows CE driver to a handheld computer 1 Fr...

Page 48: ...Installing and Configuring the Driver in Windows CE 40 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 49: ...Tray NICTT utility to view driver and firmware revision data The NICTT General Properties page allow users to verify driver firmware version data and view wireless LAN adapter signal and transmission...

Page 50: ...Verifying the Firmware Version 42 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 51: ...Windows 95 98 NT 4 0 2000 and CE The Symbol Network Control Panel Applet NCPA utility comes bundled with the Spectrum24 Windows device driver on a CDROM Use NCPA to configure the Spectrum24 adapter C...

Page 52: ...rum24 NIC settings Access the Spectrum24 NCPA utility through the Windows Network Control Panel When NCPA is installed the applet displays an Easy Setup window allowing users to set the 802 11 ESSID C...

Page 53: ...ement values the PCI adapter functions in CAM only These values control how the NIC associates and consumes power in MU mode Set the slider to the far right to keep the adapter in CAM or set the slide...

Page 54: ...changing its point of attachment to the internet intranet Select the Enable Mobile IP checkbox to enable Mobile IP support Restart the system for the changes to take effect Enter the Home Agent AP Ad...

Page 55: ...istration time is 60 seconds If the MU does not register with the foreign subnet AP within the specified time the foreign subnet AP removes the MU from its list of registered MUs Use the Delay Time pu...

Page 56: ...d of preventing data theft and improving data security The firmware supports IEEE 802 11 Open System and Shared Key encryption algorithms The Open System algorithm default setting does not encrypt pac...

Page 57: ...in the system The Interrupt Number IO Port Address and Memory Base Address fields are automatically updated If resource conflicts exist on Windows NT systems modify these settings to fit system needs...

Page 58: ...Control Panel Applet NCPA A 8 Spectrum24 Wireless LAN Adapter Product Reference Guide In Windows 2000 the Interrupt Number IO Port Address and Memory Base Address fields do not appear in the WLAN Ada...

Page 59: ...ght with antenna 1 6 oz 45 36 g Operating temperature 32 to 130 F 0 to 55 C Humidity 95 95 maximum non condensing Cargo Packaged 6ft 1 8m drop 5hz vibration Mil Std 810E Altitude 15 000 ft 4 6 km Stor...

Page 60: ...eight 4 3 oz 122 g Operating Temperature 32 to 100 F 0 to 55 C Storage Temperature 15 to 140 F 40 to 90 C Humidity 95 max non condensing Cargo Packaged 6 ft drop 5 Hz vibration Mil Std 810E Altitude 1...

Page 61: ...Radio Data Rate 5 5 and 11 Mbps Optional 1 and 2 Mbps Required Range open environment over 100 ft at 11 Mbps Typical office or retail environment 30 50 ft at 11 Mbps TX Max Radiated EIRP US FCC part 1...

Page 62: ...WLAN Adapter Specifications B 4 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 63: ...8 does not recognize the Spectrum24 WLAN adapter when installed Verify that Windows 95 98 PCMCIA support is installed Verify the computer has a Plug and Play BIOS or a Spectrum24 PCI adapter in use Th...

Page 64: ...Card or PCI adapter if Diversity is selected Network drive mappings disappear when the laptop suspends or the adapter is removed then reinserted Windows 95 98 does not restore Netware network drive m...

Page 65: ...T Diagnostics program to locate a free resource Resource conflicts could exist without an entry in the event log when another adapter failed to register its resources When event log entries do not app...

Page 66: ...LEDs Verify the PCI adapter is selected in the Card Type field Verify the adapter ESSID matches the ESSID of the AP C 2 1 Useful Tool for Windows NT Troubleshooting Windows NT Provides an additional...

Page 67: ...driver could not allocate enough memory for internal data SLA41ND4 Has determined that the adapter is not functioning properly The driver could not initialize the Spectrum24 PC Card or PCI adapter Po...

Page 68: ...D4 Does not support the configuration supplied An invalid driver configuration parameter was specified Use NCPA to view the driver configuration Make sure values appear in each data entry field If a v...

Page 69: ...dapter ESSID matches the ESSID of the AP Refer to the Configuration section of this document for details Degraded performance from the Spectrum24 WLAN adapter Verify a secure antenna connection on the...

Page 70: ...ver files require reinstallation Refer to the Spectrum24 32 bit Windows CE driver installation section of Chapter 8 for detailed installation instructions To verify that the handheld computer recogniz...

Page 71: ...ter Product Reference Guide C 9 C 4 2 An IP Address is Not Recognized by the Handheld Computer Remove and reinsert the PC Card for changes to the IP address to take effect once the Network program has...

Page 72: ...Troubleshooting C 10 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 73: ...vailable for further assistance and support Symbol Customer Support responds to calls by email telephone or fax within the time limits set forth in individual contractual agreements When contacting Sy...

Page 74: ...logies Technical Support 12 Oaklands Park Berkshire RG41 2FD United Kingdom Tel 011 44 118 945 7000 or 1 516 738 2400 ext 6213 Symbol Developer Program Web Site http sdp symbol com Additional Informat...

Page 75: ...limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio freque...

Page 76: ...perienced radio TV technician for help Radio Frequency Interference Requirements Canada This Class A digital apparatus meets the requirements of the Canadian Interference Causing Equipment Regulations...

Page 77: ...tibility for Industrial Process Measurement and Control Equipment Part 3 Radiated Electromagnetic Field Requirements IEC 801 4 Electromagnetic Compatibility for Industrial Process Measurement and Cont...

Page 78: ...esult in the device not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed 5 0 To be certain of the number of devices that may be connected to the...

Page 79: ...ociated with a single line individual service maybe extended by means of a certified convector assembly telephone extension cord The customer should be aware that compliance with the above conditions...

Page 80: ...tative for service and support Symbol Technologies Inc Canadian Sales and Service 2540 Matheson Boulevard East Mississauga Ontario Canada L4W 4Z2 Phone 905 629 7226 Laser Devices Symbol products using...

Page 81: ...scanners use a low power visible light diode As with any very bright light source such as the sun the user should avoid staring directly into the light beam Momentary exposure to a Class 2 laser is n...

Page 82: ...Regulatory Compliance E 8 Spectrum24 Wireless LAN Adapter Product Reference Guide...

Page 83: ...SS Card and Socket Services wireless LAN 8 Customer Support additional information D 2 international contacts D 2 D data rate 5 11 Mbps association 5 11 Mbps operation 5 CAM 7 NCPA A 1 PSP 7 WLAN prop...

Page 84: ...7 Windows 98 driver 19 Windows CE driver 35 Windows NT driver 23 29 I installation card and socket services 8 dual dipole antenna 15 firmware 41 hardware 11 NCPA A 1 PC card 12 PCI adapter 14 plug and...

Page 85: ...mobile unit property page A 3 NIC association A 3 MU Mobile Unit 11 Mbps Operation 5 antenna connection 15 CAM 7 card and socket services 8 firmware 41 hardware installation 11 Mobile IP 6 MU Mode 4 N...

Page 86: ...cross routers 6 S Spectrum24 21 26 Symbol Technologies Web site 17 19 23 29 35 T tools and utilities NCPA A 2 U Using A 2 utilities NCPA A 1 NICTT 41 NICUpdate 17 41 W Windows 19 Windows 2000 29 20 Co...

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