Symbol PD4700, Product Reference Manual

Page: 11 / 24

About This Guide v
Service Information
For service information, warranty information, technical assistance or problems with the equipment, contact the
regional Symbol Global Customer Interaction Center. Before calling, have the model number, serial number
and several bar code symbols at hand.
Call the Global Customer Interaction Center from a phone near the scanning equipment so that the service
person can try to troubleshoot the problem. If the equipment is found to be working properly and the problem is
reading bar codes, the Support Center will request samples of the bar codes for analysis at our plant.
If the problem cannot be solved over the phone, it may be necessary to return the equipment for servicing. If
that is necessary, the Global Customer Interaction Center will provide specific directions.
If the Symbol product was purchased from a Symbol Business Partner, contact that Business Partner for
service.
Global Customer Interaction Center
The addresses and telephone numbers below are provided for you convenience. However, this information
can change due to telephone provider updates. For the most up-to-date contact number information, visit:
www.symbol.com/contactsupport for a Customer Interaction Center in your area.
NOTE Symbol Technologies is not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. If the original
shipping container was not kept, contact Symbol to have another sent.
Country/Region Address Telephone
United States Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Canada Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario, Canada L4W 5L9
1-866-416-8545 (Inside Canada)
905-629-7226 (Outside Canada)
United Kingdom Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Asia/Pacific Symbol Technologies Asia, Inc.
(Singapore Branch)
230 Victoria Street #12-06/10
Bugis Junction Office Tower
Singapore 188024
Tel: +65-6796-9600
Fax: +65-6337-6488
Australia Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)