Symantec SV2800, Safety And Regulatory Compliance Manual

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Product Information
Symantec SV2800 Series Safety and Regulatory Compliance Guide 113
Recycling Your Appliance
As part of Symantec’s Blue Planet initiative, customers can recycle Symantec hardware, in accordance with the following terms and conditions.
Symantec Blue Planet Recycling Service (the “Service”) for Customers only
Service Contract Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS. BY ORDERING THIS SERVICE, YOU ARE INDICATING THAT YOU HAVE READ AND AGREE
TO BE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS (THE "CONTRACT") WILL SUPPLEMENT THE TERMS AND CON-
DITIONS OF ANY APPLICABLE OVERRIDING AGREEMENT BETWEEN YOU AND SYMANTEC SYSTEMS, INC OR SYMANTEC SYSTEMS INTERNATIONAL
SARL. (COLLECTIVELY, “SYMANTEC”) OR, IN THE ABSENCE OF SUCH AN AGREEMENT, SYMANTEC’S STANDARD END USER LICENSE AGREEMENT OR
SUPPORT SERVICES TERMS AND CONDITIONS.
Service Overview
The Service provides a way for Symantec’s customers to recycle Symantec hardware and field replaceable units (collectively, "Hardware").
Customer Responsibilities
You must pack your Hardware in accordance with Symantec’s packaging instructions. You must pack your Hardware in a suitable box for trans-
port and label: Attention: SYMANTEC Recycling. You must make the packaged products available for pickup in a secure, easy to access location.
The Hardware will not be returned to you. You will ensure that the material shipped is only Hardware and no other products or materials. You
represent and warrant that the Hardware you ship was purchased by you through an authorized Symantec channel.
NOTICE REGARDING CUSTOMER DATA: You are responsible for all confidential data that may be stored on the Hardware. Before you ship the
Hardware for recycling, you are responsible for: (a) deleting the data on the hard-disk drives and any other storage devices in the Hardware;
(b) backing up or transferring any data prior to deletion; and (c) removing any removable media, such as diskettes, CDs, or PC Cards, however,
you may not remove the hard-disk drive(s) or any other storage devices. Symantec does not accept liability for loss of or leakage of confidential
data or loss of any software.
NO CONTAMINATED PRODUCTS: The Service is not intended for Hardware that is or has become contaminated or suspected of being contami-
nated with chemicals, biological agents or other substances that are not integral to the original new equipment or otherwise associated with
normal office or household environments. Hardware that may be contaminated must be decontaminated prior to recycling. Symantec does
not offer decontamination services.
If you fail to comply with the terms and conditions of this Contract, then Symantec is not obligated to provide the Service to you. In addition,
the carrier may refuse shipment and you may incur additional fees.
Cancellation Policy
You may cancel the Service by giving not less than 48 working hours cancellation notice on working days prior to a confirmed collection date.
No cancellations beyond this time period. Any charges incurred resulting your decision to cancel the collection less than 48 hours notice on
working days, shall be borne by the you. To cancel your order, email to:
DL-BC-RMA@symantec.com
Warranty
SYMANTEC WARRANTS THAT IT WILL PERFORM THE SERVICE WITH COMMERCIALLY REASONABLE CARE. SYMANTEC MAKES NO OTHER WARRAN-
TY AND DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.