Symantec Security 5600 Series, Security 5400 Series,Clientless VPN 4400 Series, Administration Manual

Page: 93 / 861

93 Maintaining your security gateway
Understanding and using licenses
Complete the following tasks before you fill out the worksheet:
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“Preparing to obtain license files” on page 90
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“Gathering and sorting your serial number certificates” on page 91
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“Obtaining the Symantec System ID” on page 92
Completing the license registration process
The Symantec Licensing and Registration Web site lets you enter serial numbers and contact
information to request and obtain license files. It is also used to register technical contacts that are
entitled to contact Symantec for support. After entering all the requested registration information on
the licensing Web site, Symantec sends an email with a license file attachment.
Before using the Symantec Licensing and Registration Web site, make sure you understand what
information you need and fill out a license file organization worksheet for each appliance.
Prerequisites
Complete the following tasks before beginning this procedure:
■
“Gathering and sorting your serial number certificates” on page 91
■
“Obtaining the Symantec System ID” on page 92
■
“Completing the license file organization worksheet” on page 92
To complete the license registration process
1 Open a Web browser and connect to Symantec’s Licensing and Registration Web site at https://
licensing.symantec.com .
2 In the Licensing and Registration page, follow all the on-line instructions and complete all the
required registration screens.
Symantec emails a license file to the email address you specify during registration. This file must be
installed on the appliance to enable the licensed features. The subject line of the email contains a serial
number for one of the licensed products contained within the order. Once you receive your license
files, unzip them to a location on your network accessible to your appliance.
Caution: When you receive and store your license files, keep a back up of these files in a secure location.
License files cannot be backed up using the SGMI backup procedure.
If you purchase additional licenses for this appliance in the future, you should follow these same steps
for the new licenses and associated serial numbers.
Related information
For further information related to this topic, see the following:
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“Preparing to install license files” on page 93
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“Installing licenses” on page 94
Preparing to install license files
When your license files are emailed to you, the subject line of the email shows the serial number used
to request the license file. The message in the email shows the Symantec System ID of the security
gateway to which the license belongs. You must install your license files before the 30-day grace period
ends.