Symantec Security 5600 Series, Security 5400 Series,Clientless VPN 4400 Series, Administration Manual

Page: 91 / 861

91 Maintaining your security gateway
Understanding and using licenses
The following topics describe how to obtain and record the information you need to register your
licenses:
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“Gathering and sorting your serial number certificates” on page 91
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“Obtaining the Symantec System ID” on page 92
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“Completing the license file organization worksheet” on page 92
Gathering and sorting your serial number certificates
Symantec provides evidence of your purchase using a serial number certificate. Check with your sales
representative to understand how your certificates are sent. Each serial number certificate can contain
several unique serial numbers, one or more for each feature ordered.
The format of the license serial number is a letter followed by 10 digits. For example, F2430482013.
The license serial numbers on serial number certificates correspond to the purchase order that you
place:
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If you ordered one product, the serial number certificate contains the license serial number for
that product.
■
If you ordered more than one product, the serial number certificate has license serial numbers for
all of the products and features in that order.
Figure 4-1 shows serial numbers for features ordered for two different appliances, A and B, on the
same certificate.
If you ordered more than one product, you should separate and organize the license serial
numbers on the serial number certificate before requesting license files.
Figure 4-1
Sample serial number certificate
Appliance A
Appliance B