Introducing pcA Solution
This chapter includes the following topics:
■
About pcAnywhere Solution
■
How pcAnywhere Solution works
■
Role-based security
■
Platform differences
About pcAnywhere Solution
Symantec pcAnywhere Solution provides secure, remote access to computers and
servers. This remote access lets you quickly resolve help desk and server support
issues or stay productive while you work away from your office. You can use your
desktop computer or laptop to work across multiple platforms, including the
Windows OS, Linux OS, and Macintosh OS.
Connectivity features help facilitate connections through firewalls, routers, and
other types of network address translation (NAT) devices. Robust security features
help protect your computers and servers from unauthorized access.
You can use pcAnywhere Solution in the following ways:
pcAnywhere Solution lets help desk providers and
administrators troubleshoot and quickly resolve computer
problems. You can remotely perform diagnostics, check and
modify settings, and deploy and install software.
See
“Running a remote control session”
on page 16.
Manage computers
remotely
1
Chapter
Summary of Contents for PC ANYWHERE SOLUTION V 12.5
Page 1: ...Symantec pcAnywhere Solution User Guide Version 12 5 ...
Page 3: ...Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com ...
Page 14: ...Introducing pcA Solution Platform differences 14 ...
Page 36: ...Establishing remote connections Ending a remote control session 36 ...
Page 60: ...Managing Access Server Manually connecting to a host computer 60 ...
