■
Version and patch level
■
Network topology
■
Router, gateway, and IP address information
■
Problem description:
■
Error messages and log files
■
Troubleshooting that was performed before contacting Symantec
■
Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
www.symantec.com/techsupp/
Customer service
Customer service information is available at the following URL:
www.symantec.com/techsupp/
Customer Service is available to assist with the following types of issues:
■
Questions regarding product licensing or serialization
■
Product registration updates, such as address or name changes
■
General product information (features, language availability, local dealers)
■
Latest information about product updates and upgrades
■
Information about upgrade assurance and maintenance contracts
■
Information about the Symantec Buying Programs
■
Advice about Symantec's technical support options
■
Nontechnical presales questions
■
Issues that are related to CD-ROMs or manuals
Summary of Contents for ALTIRIS ASSET MANAGEMENT SUITE 7.0 - V1.0
Page 1: ...Asset Management Suite User Guide Version 7 0...
Page 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...
Page 14: ...Introducing Asset Management Suite Terminology for Asset Management Suite 14...
Page 16: ...Installing Asset Management Suite Licensing Asset Management Suite 16...
Page 32: ...Using financial configuration items Using depreciation schedules 32...
Page 34: ...Using the currency convertor Using the currency convertor 34...
Page 42: ...Using configuration items for assets Creating configuration items for assets 42...
