Symantec 20043811 - Norton Internet Security 2010, User Manual

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Self Help
The Symantec Web site contains answers to the most
common customer questions. From our Web site you
can:
1
Find help with your subscription, download, product
activation, or other nontechnical issues.
1
Search our knowledge base for help with technical
issues, such as installing, configuring, or
troubleshooting errors with your Symantec product.
1
Find information about the latest virus threats and
removal tools.
You can access the Symantec support Web site at:
www.symantec.com/globalsupport
Contact Support
In addition to using our Self Help options, you can also
contact a support representative by chat, email, or
phone.
w
Support offerings may vary based on the language or
product.
Following is an overview of our support offerings:
Chat in real time with a support
representative.
For more complex technical issues,
chat offers the option to allow a
support representative to connect
remotely to your computer and
resolve the problem for you. Chat
support is free, with the exception
of our Virus and Spyware Solution
service.
Chat
Service and Support Solutions
Self Help
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