4
REPLACING THE LIGHT BULBS
Step 1: The light bulb compartment is located at the bottom of fireplace as shown in
Fig. F. Remove 2 screws to open cover.
Fig. F
Step 2: You will find 1 X 40W Type B-10 bulb under log-set bed. See Fig. g.
Fig. G
Step 3: Loosen and remove the burnt out bulb and replace with new bulb.
See Fig. h.
Fig. H
Step 4: Close the cover and secure the 2 screws.
Step 5: Plug in the unit.
CLEANING
To clean the unit first turn off the controls on the unit and unplug the unit from
power source. To clean the glass display panel; remove dust with clean dry cloth.
Remove finger prints and other marks clean glass with clean damp cloth. Do not use
abrasive cleaners or spray liquids on glass display panel surface. Metal and metal
painted parts should be cleaned with a damp cloth. Do not use abrasive cleaners or
spray liquids on these surfaces.
WARRANTY
Every electric fireplace heater is tested before it leaves the factory and it is guaranteed
for one year. If the unit should fail to operate correctly within one year from the date
of purchase, call customer service at 1-800-459-4409 (Monday to Friday, 8:30am to
5:00pm, EST). We will, at our discretion, either repair or replace the unit. It will have to
be returned to us freight prepaid and we will return the repaired or replaced unit to you
freight prepaid. The company’s sole obligation is to repair or replace the unit.
This warranty is void, if in the opinion of Quality Craft, the unit has been tampered
with, altered, misused, damaged, abused or used with the wrong power source.
Light bulbs (and remote batteries) are not covered by this warranty. The warranty is
for homeowner use only and does not cover units used in commercial situations.
wARRANTy CLAIM PROCEduRE
If a claimable defect occurs, please fill out a claim form through our website at
www.qualitycraft.com or contact our customer service department at 1-800-459-4409
(Monday to Friday, 8:30am to 5:00pm, EST).
Before you make your claim call, please make sure you have:
1. The description of the electric fireplace
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner and installer
Claims must be filled out in writing and returned within six (6) months of appearance
of defect. Failure to comply with this stipulation will make the warranty null and void.
We reserve the right to a thirty-day (30) delay following receipt of claim in which to
inspect the product. We assume no responsibility for labor costs, removing/replacing
a previously installed product, transportation, or return of the product.
Imported by
quality Craft
Laval, Quebec, Canada h7C 0A5
1-800-459-4409 (EST)
www.qualitycraft.com
Made in China
