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Testprotocol

 

EPOS, Wired Headsets 

 

18.11.2020 

 

2  

 

Figure 2: Firmware update

 

If necessary, perform the firmware update following the instructions of the software. 

In the “Settings” tab, the preferred Softphone and device specific settings can be confi

gured. 

Summary of Contents for EPOS

Page 1: ...b enterprise software epos connect After installation a wired headset can be connected to the PC and configured To do this start the EPOS Connect software The language can be set via the Options tab Figure 1 EPOS Connect Starting Page As a first step a check for firmware updates has to be performed For this purpose click on the tab Updates TAP Product version Wired Headsets EPOS Connect 4 2 0 974 ...

Page 2: ...d Headsets 18 11 2020 2 Figure 2 Firmware update If necessary perform the firmware update following the instructions of the software In the Settings tab the preferred Softphone and device specific settings can be configured ...

Page 3: ...fic settings The SwyxIt must be set as the default softphone If required and depending on the connected device specific settings can still be made Please refer to the manufacturer s documentation SwyxIt In the SwyxIt navigate to Settings Local Settings the select the Audio Modes tab ...

Page 4: ...protocol EPOS Wired Headsets 18 11 2020 4 Figure 4 SwyxIt Audio Mode Doubleclick on Headset and in the follow up dialog select the attached device Run the speaker test and perform the microphone calibration ...

Page 5: ...Testprotocol EPOS Wired Headsets 18 11 2020 5 Figure 5 Headset configuration After confirming these dialogs the attached device will be used as headset ...

Page 6: ...ls Call rejection Call termination OK 3 Hold Hold call Retrieve call OK 4 Redial Redial last call OK 5 Mute Mute call OK 6 Two Calls Manage two calls Swap between calls Hold call Call rejection Call termination OK 7 Manage Volume Call volume adaptation OK Remarks None Test history Date EPOS Connect version SwyxWare version 22 01 2019 3 0 10118 Sennheiser HeadsetUp Pro SwyxWare 11 32 18 11 2020 4 2...

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