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Guarantee
SWITEL equipment is produced and tested according to the latest production
methods. The implementation of carefully chosen materials and highly developed
technologies ensure trouble−free functioning and a long service life. The terms of
guarantee do not apply when a device malfunction was caused by the mobile
telecommunications network operator/provider. The terms of guarantee do not
apply to the batteries or power packs used in the products. The period of
guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of
guarantee will be redressed free of charge. Rights to claims under the terms of
guarantee are annulled following tampering by the purchaser or third parties.
Damage caused as a result of improper handling or operation, normal wear and
tear, incorrect positioning or storage, improper connection or installation or Acts
of Gods and other external influences are excluded from the terms of guarantee.
In the case of complaints, we reserve the right to repair defective parts, replace
them or replace the entire device.
Replaced parts or devices become our property. Rights to compensation in the
case of damage are excluded where there is no evidence of intent or gross
negligence by the manufacturer.
If your device shows signs of defect during the period of guarantee, please return
it to the sales outlet in which you purchased the SWITEL device together with the
purchase receipt. All claims under the terms of guarantee in accordance with this
agreement can only be asserted at the sales outlet.
No claims under the terms of guarantee can be asserted after a period of two
years from the date of purchase and hand−over of the product.
