1
CLIP: C
alling
L
ine
I
dentification
P
resentation = Displays the caller’s
phone number.
In Case of Problems
94
13 In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following
information first. In the case of technical problems, you can contact our
hotline service, Tel. 0900 00 1675 within Switzerland (Swisscom fees at
time of going to print: CHF 2.60/min). In the case of claims under the terms
of guarantee, please contact your sales outlet. There is a 2 year period of
guarantee.
Problems and solutions
Problems
Solutions
No connection to base
station possible
− Check that the handset has been
registered on the base station with the
correct PIN code;
No telephone calls possible
− The telephone is not connected
properly or is defective. Only use the
telephone connection cable supplied.
− Test whether the telephone
connection is in order by using
another telephone.
− The power adaptor plug is not
plugged in or there is a complete
power failure.
− The rechargeable batteries are empty
or defective.
− The handset is too far from the base
station.
− The wrong dialling mode is set;
Connection is disturbed or
cut off
− The handset is too far from the base
station.
− The base station is in an unsuitable
location.
The system no longer
responds
− Reset all the functions to their default
settings.
− Disconnect the power adapter plug
briefly from the power socket.
The batteries are empty
within a short time
− The batteries are empty or defective.
− Place the handset in the base station
properly. Clean the contact surfaces
on the handset and base station with
a soft, dry cloth.
− Place the handset in the base station
for 14 hours.
The caller number display
(CLIP
1
) does not function
− The caller number display (CLIP) is a
supplementary service offered by your
telephone network provider. Contact
your network provider for further
information.
− The caller has suppressed the
transmission of their phone number.
No photos/pictures
displayed in the picture
frame
− The storage medium is defect.
− The storage medium is not installed.
− There are no pictures/photos on the
storage medium.
− The pictures/photos have an invalid
format.