In the Case of Problems
159
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the fol-
lowing information first. In the case of technical problems, please
contact our hotline under tel. 0900 00 16 75 (only valid for calls
within Switzerland − costs at time of going to print: CHF 2.00 / min.).
In the case of claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
No connection
to base station
possible
− Check that the handset has been registered
on the base station with the correct PIN
code.
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No telephone
calls possible
− The telephone line is not connected pro-
perly or is defective. Only use the telephone
connection cable supplied.
− Test whether the telephone connection is in
order by using another telephone.
− The power adaptor plug is not plugged in or
there is a complete power failure.
− The rechargeable batteries are empty or
defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly.
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148
Connection is
disturbed or cut
off
− The handset is too far from the base station.
− The base station is in an unsuitable
location.
The system no
longer re-
sponds
− Reset all the functions to their default set-
tings.
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− Disconnect the power adapter plug briefly
from the power socket.
