switel DET177 series, Operating Instructions Manual

Page: 113 / 118

In Case of Problems
113
13 In Case of Problems
Should problems arise with the telephone, please refer to the following information first. In the case of
claims under the terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible − Check that the handset has been registered on the base station with
the correct PIN code; Page 106.
No telephone calls possible − The telephone is not connected properly or is defective. Only use the
telephone connection cable supplied.
− Test whether the telephone connection is in order by using another
telephone.
− The power adaptor plug is not plugged in or there is a complete power
failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set;
Page 106.
Connection is disturbed or
cut off − The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no longer
responds − Reset all the functions to their default settings; Page 114.
− Disconnect the power adapter plug briefly from the power socket.
The batteries are empty
within a short time − The batteries are empty or defective.
− Place the handset in the base station properly. Clean the contact surfa-
ces on the handset and base station with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
The caller number display
(CLIP
1
) does not function
− The caller number displasy function is a supplementary service offered
by telephone network providers. Contact your network provider for
further information.
− The caller has suppressed the transmission of their phone number.
The answering machine
does not record any messa-
ges − Ensure that the answering machine is connected correctly and swit-
ched on.
− Check whether the answering machine memory is full. Delete messa-
ges from the memory, if necessary; Page 102.
No remote access functions
can be executed − Check that the correct security code has been entered for remote ac-
cess; Page 103.
− The telephone used for remote access must be set to tone dialling.
1
CLIP: C alling L ine I dentification P resentation