If Problems Occur
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9 If Problems Occur
Service hotline
Should problems arise with the telephone, please refer to the following information first of
all. In the case of claims under the terms of guarantee, please contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
No connection to base sta-
tion possible
- Check that the handset has been registered on the
base station with the correct PIN code.
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No telephone calls possible
- The telephone line is not corrected properly or is de-
fective. Only use the telephone connection cable sup-
plied.
- Test whether the telephone connection is in order by
using another telephone.
- The power adaptor plug is not plugged in or there is a
complete power failure.
- The rechargeable batteries are empty or defective.
- The handset is too far from the base station.
- The incorrect dialling mode is set.
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Connection is disturbed or
cut off
- The handset is too far from the base station.
- The base station is in an unsuitable location.
The system no longer re-
sponds
- Reset all the functions to their default settings.
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- Disconnect the power adapter plug briefly from the
power socket.
The batteries are empty af-
ter a very short time
- The batteries are empty or defective.
- Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
using a soft, dry cloth.
- Insert the handset in the base station for 14 hours.
The caller number display
(CLIP) does not function
- The caller number display function is an optional ser-
vice offered by telephone network providers. Contact
your network provider for further information.
- The caller has suppressed the transmission of their
phone number.
