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PAYMENT CARD

9826 1610 1063 2208

MR & MRS SOMEBODY
TESTING12345678 
ALLPAT P

SWUC 

2

3

www.switch2.co.uk

Visit quickpay.switch2.co.uk or download the Switch2 app to top-up

This is the G6 User Guide and has been created to provide 

you with all the information needed to help you use your G6.

This guide has been split into 5 sections, please take some time to read 

all the information about the G6 and its functionality. There is also useful 

tips on pages 14 and 15 with some frequently asked questions and 

advice on how to save energy.

The G6 is an award winning multi-functional energy payment unit from Switch2. 

The G6 has in-home display functionality built in providing useful consumption 

information in an easy to understand format.
Using the G6 can help you manage your energy consumption through the  

in-home display functionality. This shows your energy consumption  and  

daily usage on simple to understand graphs and gauges.

Contents

Introduction

Your G6 

Page 3

Pay As You Go 

Page 4 - 8

In-Home Display Screens 

Page  9-13  

Frequently Asked Questions 

Page 14

Energy Advice 

Page  15

The G6 is a simple to use device that consists of:

Home screen:

 Provides the user with useful information such as current 

credit status and whether the energy supply is on/off. After a period the G6 
screen will return to a screensaver which is the Switch2 logo (generally).

Buttons: 

Allow you to interact with the G6 to cycle through menu screens, 

activate the emergency credit (in pay-as-you-go mode) or clear messages.

Energy supply indicator:

 When illuminated this shows that the energy 

supply is available.

Payment card:

 If the G6 is running in pay as you go mode then a card is 

provided allowing you to buy credit to top-up your G6.

Your G6

1

3

3

2

2

4

4

1

PLEASE NOTE: The mode of operation of the G6 in your property is set by your 

housing association/ development management agent.

Summary of Contents for G6

Page 1: ...www switch2 co uk Your G6 User Guide ...

Page 2: ...nality This shows your energy consumption and daily usage on simple to understand graphs and gauges Contents Introduction Your G6 Page 3 Pay As You Go Page 4 8 In Home Display Screens Page 9 13 Frequently Asked Questions Page 14 Energy Advice Page 15 The G6 is a simple to use device that consists of Home screen Provides the user with useful information such as current credit status and whether the...

Page 3: ...top up your G6 the energy supplies will disconnect and OFF will be displayed in the top right corner The green supply indicator will now be off Supply On Supply Off PLEASE NOTE The mode of operation of the G6 in your property is set by your housing association development management agent and not Switch2 Top up anywhere anytime Simple system Automatic top up and regular top up available Available ...

Page 4: ...ear this message and return to the home screen press the orange button marked Exit Sometimes things outside our control can affect credit being sent to your G6 so always try and keep your G6 in credit If you haven t received your credit by the time indicated above please contact us on 0333 321 2010 Please ensure that you keep all of your transaction receipts in case you need to contact us to discu...

Page 5: ...use during this time The Friendly Disconnection periods are shown in the table below The In Home Display functionality within the G6 has been designed for monitoring energy consumption and its associated costs in a user friendly way Using the In Home Display can help you to understand your energy usage by showing you how much energy is been used and when The G6 communicates with the connected mete...

Page 6: ...ch fuel over the last 4 full hours This is updated each hour The unit of measure for the supply type is displayed alongside the value e g the unit of measure for heat is kWh Current Tariff This screen shows the cost applied to each unit of energy consumed for each fuel as well as any daily deduction The supply type and tariff charge in pence are shown alongside the supply icon If there is a standi...

Page 7: ...onsumption during any given hour At the beginning of the day this graph will be empty and is updated hourly The number of units is shown on the vertical scale along with the unit of measure Last 7 Days This screen shows a rolling weekly comparison This shows the last 7 days of consumption compared with the previous 7 days The lighter bars show the last 7 days with the darker bars behind showing th...

Page 8: ... an answer in this booklet please contact us on 0333 321 2010 Energy Advice Get to know your heating controls programmer and use this to set the heating to turn on and off when necessary If you have individual controls on your radiators make sure these are set at the correct temperature for the rooms where you spend time Try turning your room thermostat down 1 degree and see if you are still feeli...

Page 9: ...shire BD17 7EZ Registered in England No 3516925 This is your Payment Card If your payment card is not attached here and you have not received it in another way please contact Switch2 today via the numbers above and we will arrange for a replacement to be sent to you within 3 5 working days This system is powered by a 230V mains electricity supply Please DO NOT attempt to undertake any maintenance ...

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