Swift Group Biarritz Lodge 40x13-2 2020, Owner'S Handbook Manual

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2.2 After sales
After sales support and service
Please note that all after sales enquiries must
be directed through your supplying Dealer or
Park Operator. The after sales service at the
factory is geared to supporting our Dealer/Park
Operator network, as is the service provided by
the appliance manufacturers.
In the interest of safety, replacement parts for
an appliance must conform to the appliance
manufacturer’s specifications and should be
fitted by them or their authorised agents.
i
Note: Please remember to quote the
chassis number when ordering any items from
your Dealer/Park operator. This can be found
on the weight plate inside the boiler cupboard.
CONNECT DIRECT
Warranty / After Sales
2.3 Swift Connect Direct
You have access to a new online system which
is specific to your new RPH. A password will be
issued to you, to enable you to interact with us.
To access the system, called ‘Swift Connect
Direct’, your initial log details will be emailed to
you once your supplying dealer has registered
your ownership with us. Please log in and create
your own profile. Should you have issues with
accessing Swift Connect Direct, please contact
our Customer Services Team.