14
14
14
Troubleshooting
Q:
It won’t turn on!
A:
Try turning it on and off again. Has the camera been left on/
recording for a while for a while? Is the
Sports HD BulletCam
charged?
If not, follow the instructions on page 9 to charge the camera.
Q:
I can’t play back footage on my computer.
A:
Try using a different program, such as VLC Media Player (a favorite
around the
Swann
office).
It’s available free from
www.videolan.org/vlc
, and works with a huge
range of operating systems. You may need to drag and drop the file
onto the VLC (or appropriate program) window if the default file
association isn’t right.
Q:
The audio sounds muffled.
A:
Are you using the waterproof cap? Unfortunately, sound doesn’t
travel so well through solid plastic. That’s the downside about
making it waterproof - it’s pretty sound-proof, too. You can use this
to your advantage - in many high wind situations (anything 65mph
[100km/h] or faster) it can actually make the audio quality better.
Q:
The audio sounds distorted/weird/too loud.
A:
This can often happen if you attach the
Sports HD BulletCam
to a
vehicle, skateboard, bicycle or anything else which vibrates when in
use. Try it with and without the water-proof cap (unless you need it to
be waterproof). Try using a different mounting option. Try attaching
the camera to your clothing using the hook & loop patches - cloth
usually muffles vibrations and might improve the audio quality.
Finally, remember that in certain situations you’re just not going to
be able to get any decent audio - for example, when the background
noise level is simply too high. It sucks but sometimes there’s nothing
that can be done: physics is a harsh mistress.
