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REFERENCE

REFERENCE

SwannView Link Mobile Interface

1. Menu

- Opens the menu to allow you to select the various different menu screens.

2. Live View

- The Live View screen. A red border will surround the currently selected camera.

3. Group Indicator

- SwannView Link can display up to 4 channels at a time. The white dot shows which group of 4

cameras you are currently viewing. Swipe left or right to change between groups of cameras.

4. Snapshot

- Takes a snapshot of the currently selected camera and saves it to your mobile device.

5. PTZ

- This allows you to control any PTZ camera that you have connected to your DVR.

6. Stop/Start all Cameras

- Tap this to stop the live view of all cameras. Tap again to restart all cameras.

7. Stop/Start selected Camera

- Tap this to stop the currently selected camera. Tap again to restart.

8. Record selected Camera

- Records video from the selected camera to your mobile device.

9. Enable/Disable Audio

- Requires a camera with a built-in microphone.

Summary of Contents for 960H

Page 1: ...English 1 INSTRUCTION MANUAL EN 960H Digital Video Recorder 8 9 channel models ...

Page 2: ...ersations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible for compliance could void user s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed Do not cover vents on ...

Page 3: ...0 Specific Incident Backup 31 Search Backup 31 Search Event Log Search 32 Network General 33 Network Advanced 34 Network Advanced DDNS 35 Network Advanced NTP 35 Network Advanced Email Settings 36 Network Advanced IP Filter 37 Network Network Status 37 Alarm Motion 38 Alarm Motion Detection Configuration 39 Alarm Motion Detection Notes 40 Alarm Motion Detection Action 41 Alarm Video Loss 41 Alarm ...

Page 4: ...4 Chapter 1 Introduction ...

Page 5: ...set properly before it can do its thing Follow the instructions from page 12 to page 18 to get everything working 3 Optional DVR Menu Functions The latter part of this manual is a how to guide on using the menus in the DVR system to perform common and advanced DVR operations Take your time to read through this chapter and explore the many capabilities that this Swann DVR can offer you You will lea...

Page 6: ...sty locations Dust has a tendency to build up inside the DVR case leading to a high risk of failure or even fire Only install the DVR in a well ventilated space Like all electronics the circuitry and hard drive in the DVR produce heat and this heat needs a way out Do not open the DVR case except to install swap the hard drive inside There are no user serviceable parts inside Do not cut or modify a...

Page 7: ...stusingthisoutputonauseamonitor televisioncapableofdisplayingFullHD1080p eSATA To connect an external hard drive which will act as a live recording drive in the same manner as the installed HDD VGA For connecting a television or PC monitor with a VGA input LAN Connect to your home network router using an Ethernet cable to access the Internet AUDIO IN RCA ports for connecting microphones to record ...

Page 8: ...r kit Connect the cameras to power using the power splitter then connect the power adapter to a wall outlet Connect the power supply to the Power input on the DVR and then plug it into a wall outlet Connect the mouse to the USB port If you ve got a TV or monitor with HDMI in connect to the HDMI port on the DVR If you ve got a monitor with VGA but not HDMI connect it to the VGA output on the DVR Co...

Page 9: ...drive with an eSATA port can be connected to the eSATA port on the DVR It can be used to record live footage in the same way as the interal HDD s An external hard drive with a USB compatible interface USB 2 0 recommended can be connected to the front USB port of the DVR The front USB port also supports USB solid state storage such as flash drives The PTZ port RS485 can be used to connect compatibl...

Page 10: ...10 Chapter 2 Basic Setup ...

Page 11: ...n Returns one step from a submenu Opens a context menu in some settings screens The Scroll Wheel Can be used to adjust the values of sliders and scales when highlighted by the mouse The Remote Control The DVR also comes supplied with a remote control unit Like the USB Mouse it can be used to perform all the main functions of the DVR For details of what each button does see the layout of the remote...

Page 12: ...ed black and white or simply not appear at all Resolution The screen resolution setting for the DVR display Typically you ll want to set this to be equal to the native resolution of your monitor television check the manufacturer s documentation For example if the DVR is connected to your HDTV you would want to set it to the highest possible setting 1920 x 1080 to give you the best picture quality ...

Page 13: ...nd alerts to usually your personal email address Attach Picture When selected the DVR will attach a still image to better illustrate what has caused the alarm alert state Interval The minimum amount of time that must elapse after the DVR sends an email alert before it can be triggered again Test To check if you ve set up email alerts properly click the Test button If your connection and email deta...

Page 14: ...e server immediately If your DVR is connected to the Internet the DVR will update the time immediately System Time The DVR s current date and time DST Configuration If your time zone observes daylight saving time and you want your DVR s clock to be updated automatically when daylight saving time starts and ends make sure the Enable checkbox is selected You can configure when daylight saving time s...

Page 15: ...ng the main menu This adds an extra layer of authentication on your DVR Display wizard when booting up checkbox Select this if you want the DVR to automatically run the configuration wizard when it boots up You can also run the wizard at any time by clicking the icon on the DVR menu bar DefaultPasswordInformation To ensure your privacy this DVR supports password protection The default all access u...

Page 16: ...After you have downloaded and installed SwannView Link HD on your smartphone or tablet locate the app and tap the icon to run Take your smartphone tablet to your DVR and follow the instructions below 1 In the Live View screen tap at the top left and then tap 2 In the Devices menu tap to add a new Device as shown below 3 On the DVR you will see a sticker with a QR Code and your UID number the stick...

Page 17: ...D into your computer Click the SwannView Link PC Monitoring Software button from the Software Installation Menu to begin installation You may be asked by UAC User Account Control to allow SwannView Link to make changes to your system Select Allow or Continue You ll see an installation wizard Simply follow the prompts to install the software Once the SwannView Link software is installed it should a...

Page 18: ...g Modes Volume Control Image Controls Preview Playback Setup Channel List Need more details Full explanation of the SwannView Link s software interface and remote configuration options are detailed in the Reference chapter from page 51 to page 56 SwannView Link s software interface is functionally very similar to the DVR s menu system and you ll find more detailed information about all menu option...

Page 19: ... This icon will be the same whether the recording was scheduled initiated manually or triggered by motion though the motion icon will also be present if there s motion detected The motion icon indicates that the DVR is detecting motion coming from this camera It doesn t necessarily mean it s recording the camera icon will be there too if that s the case Video Loss indicates that the channel displa...

Page 20: ...o can easily be applied using a media player such as VLC Just backup your footage as an AVI play it back on a PC and select the appropriate aspect ratio 16 9 for 960H cameras and 4 3 for standard CCTV 720 960 Standard Definition Composite Video Aspect ratio of 4 3 960H Widescreen Video Aspect ratio of 16 9 480 NTSC 576 PAL 480 NTSC 576 PAL A B C D E F G H I J K L A Single Camera View Shows images ...

Page 21: ... General Motion HDD General Option Backup Advanced Video Loss S M A R T User Lock Email Settings DDNS NTP IP Filter Output Schedule Event Log Status Exceptions PTZ Information Shutdown Maintenance Reboot Recording Search Network Alarm Device System Shut Down Menu Layout ...

Page 22: ...22 Chapter 3 Menu Functions ...

Page 23: ...re common reasons to have a look in this chapter include Altering the Recording Schedule The recording schedule is one of the most important things to get right when configuring the DVR More information about the schedule can be found at Recording Schedule on page 28 Searching for Recordings There are number of ways to search for recordings You can search by channel recording type time period or e...

Page 24: ...ference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality Saturation Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality Hue Changes the color mix of the image...

Page 25: ...e resolution should be set to the maximum your television can process not display Typically this will be 1080p as even screens which don t have that many pixels can still display the image just with less detail Check your television s documentation to learn this value If your television can t display 1080p then use 720p instead Transparency You can set the DVR s menus to be partially transparent s...

Page 26: ...arity while reducing HDD consumption is your priority it makes sense to lower the frame rate Max BitRate Kbps The actual amount of data that the DVR uses to record video The higher the bitrate the more space each recording takes up on the hard disk Generally speaking recordings encoded at higher bitrates will be ofbetter quality especially when recording movement The main stream uses a variable bi...

Page 27: ...ful for example if an intruder or potential target triggers the motion detection but pauses in view having post record enabled will get a much better look at them 30 seconds is the recommended length for the post record setting but it can be set higher the options are 1 2 5 or 10 minutes depending on your unique circumstances Pack Duration Pack Duration is a measurement of how long the DVR will re...

Page 28: ...moving in front of a camera and will then only record footage from the camera s that do detect motion unless you alter your Action settings see Alarm Motion on page 38 to include other channels Before setting any of your schedule to Motion ensure that Motion Detection is properly configured for the channel s you want to associate with it The Action Options for Motion Detection can affect the way t...

Page 29: ... play back and up to four cameras you d like to view the video s from To initiate playback select Play The Video Search Details Recordings for the selected day are shown per channel by time Each recording is color coded to match the recording mode the DVR was using at the time Search Playback Performance and Playback When playing back multiple channels at once you may notice that they re not quite...

Page 30: ...forward in the video This will usually be 1 30th NTSC or 1 25th PAL of a second Fast Forward Speeds up playback Slow Plays back footage at reduced speed Press multiple times to further reduce the speed 1 2 speed 1 4 speed 1 8th speed 1 16th speed and so on Recording Type Whether the video being played back was recorded under normal recording blue or based on motion event red Hide Console Maximizes...

Page 31: ...onsiveness on your DVR while the transcoding takes place Say you ve got an hour of video recorded as a single pack and the interesting bit is from 33 12 to 33 26 We re sure you don t want to copy and convert the whole hour for those precious 14 seconds So there is a better way Shown above is the Playback Control Interface explained in more detail in the previous page see The Playback Interface on ...

Page 32: ...ements of backing up footage the DVR s performance might be reduced Backing up footage can be a slow process doubly so when transcoding to AVI If you re backing up more than a few minutes footage at a time you ve got time to make a cup of coffee maybe call a friend or catch up on some TV Seriously it can take a while talk to any video editor about transcoding and they ll tell you it takes a long t...

Page 33: ...t be something like 255 255 255 0 Default Gateway This is the address of the way to the Internet to continue the road analogy this is like your local access point to the highway This is an IP address in the same format as the others and is typically very similar to the IP address of the DVR To continue the above examples it might be something such as 192 168 1 254 Auto DNS Static DNS Choose how yo...

Page 34: ...ge this value to be unique HTTP Port This is the port through which you will be able to log in to the DVR Like the serverport it will need to be forwarded properly in order to ensure smooth latency free communication The default value is 85 as this port is seldom used by other devices or applications If there is another device on your network using this port you ll need to change it to be unique T...

Page 35: ... that not all ISPs offer static IP addresses If your ISP does not offer static IP addresses then you can use a dynamic referencing service We provide one free of charge We recommend using SWANNDVR as your DNS service This is a free service for Swann DVR owners which we directly support To create an account with SWANNDVR go to http www swanndvr com and click the Registration button Follow the promp...

Page 36: ...or user who want to use a different email server typically the outgoing email server of their ISP If you want to use your ISP s outgoing email then you ll need to contact your ISP to learn the correct values for the other fields such as the correct SMTP server SMTP port SSL or TSL requirements and so on SMTP Port The SMTP port used by the email provider of your choice This field will automatically...

Page 37: ... if you re not sure what you re doing is more likely to break things than make anything better Network Advanced IP Filter Network Network Status The Network Status screen displays a quick summary of your network settings You can t alter things here see the General and Advanced tabs for places to actually alter things Note that the values displayed in the image above are examples only Your network ...

Page 38: ... don t use PTZ systems and motion detection simultaneously The DVR will interpret the camera moving as motion and record This is particularly true when using Cruise Mode as the camera is moving almost continually so too is the DVR recording almost continually Here you ll be able to set the motion detection features of the DVR for each channel We suggest that motion detection is under most circumst...

Page 39: ...values for You can change what time s each period starts and ends to best match the changing lighting conditions in your location Typically values between 5 and 10 will give good results in the daytime At night you may get numerous false triggers unless you raise the sensitivity setting perhaps as high as 25 30 This is because when cameras particularly CMOS based ones use active infrared night vis...

Page 40: ...rove that they broke in but footage of them breaking a window does If you use a camera inside the home to trigger all exterior cameras with pre record enabled then you will have a record of how they entered in addition to what they did Always consider what s really important Which is the bigger problem a dozen false triggers per day or missing one critical event There s no magic setting which will...

Page 41: ... details Alarm Motion Detection Action Audio Warning The DVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The DVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email configuration screen accessible from the Network menu see N...

Page 42: ... indicate a problem with the DVR s configuration a fault with your network or a problem with your Internet Service Provider ISP IP Conflict This event will occur if the DVR detects another device on the same network with a conflicting IP address It s a little like two houses with the same number being on the same street one house might get the other s mail or get woken up at all hours of the night...

Page 43: ...T Self Monitoring Analysis and Reporting Technology gotta love a good acronym is your hard drive s way of telling the DVR how it s going Status The current condition of the hard drive It should say Good If it says anything else this indicates there s a problem with your hard drive If there s no problem there s little else to do here unless reading the output of the dozens of self tests the hard dr...

Page 44: ...lks to the device This is important to get right check your PTZ device s documentation to learn the correct settings PTZ Protocol A protocol is like a language that the DVR uses to talk to the PTZ device Ensure that this setting matches the requirement of your device Address 0 255 The command address of the PTZ device you want to associate with this channel Accessing the PTZ Controls The PTZ contr...

Page 45: ...eras have an adjustable iris Also called an aperture Not all cameras support this function Preset A Preset is a position that the camera is in which is saved to memory to be retrieved later Patrol Initiates patrol mode also sometimes called cruise mode You ll need to define a series of Preset points for the camera to patrol between Exit Closes the PTZ controls PTZ Context Menu Camera No Switch qui...

Page 46: ...ght need to manually tell the DVR exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality Note Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more ho...

Page 47: ...the DVR Guests and Operators Guest By default a Guest user has access to the live images on the DVR and can search through recorded events They cannot change any settings or configure the DVR in any way Operator The default permissions of an Operator allow them to access and configure all aspects of the DVR You can easily customize the level of access each individual user has Simply choose the Per...

Page 48: ...till curious Device Name The name that the DVR considers to be its own and what it will use to register an IP address with your DHCP host The remaining information is for use by Swann s Technical Support in the event that you require assistance The various model and build numbers help us track down any known issues or catalogue new issues as they come to light It also helps us figure out if you re...

Page 49: ...mware upgrade to ensure proper operation of the DVR You can retain your settings recording schedule and so on by using the Import Export Configuration function before upgrading the firmware Configuration Export Creates a file containing all the settings you ve customized including your recording preferences schedule user list and so on Toexportyoursettings Insert a USB flash drive into the USB por...

Page 50: ...50 Chapter 4 Reference ...

Page 51: ...ocal PC Device Settings Allows access to the DVR s settings The configurable options are very similar to those you ll find in the DVR menus PTZ Controls These buttons are used to control PTZ devices if connected to the DVR They operate in the same way as those you ll find on the DVR itself Basic Settings You can alter the brightness contrast saturation and hue of your images here They operate in t...

Page 52: ...rd transcoding is just a shortening of translating code Transcoding while a straight forward process is very processor intensive You may notice significant slow down on your computer while the transcoding takes place For best results try not to over burden your computer just let it transcode the footage in peace Playback Problems Some media players have trouble playing back the transcoded AVI file...

Page 53: ...ternally process and record video Sub Stream The way the DVR will encode and send video to a remote device such as the PC you re using to access the DVR RecordAudio CheckBox Thisfunctionisnotsupportedbythecamera s supplied with the DVR Resolution How many pixels little dots make up your image Frame Rate How many images per second the DVR will capture Realtime is 30fps NTSC or 25fps PAL Max Bitrate...

Page 54: ... value is 9000 This is the port number you ll use when logging in over the Internet from the SwannView Link software or remote access from a mobile device HTTP Port The second of two ports the DVR needs to communicate over your network Ensure nothing else uses this port The default value is 85 NTP Setup NTP Domain or IP Address The server you intend to use to access the current date and time The d...

Page 55: ...ming the schedule is configured to do so this will be to record video It can also be a cue to trigger an email alert or to sound the DVR s internal buzzer Alarm Video Loss Action Check boxes Whether you d like the DVR to send an email alert or to sound the DVR s internal buzzer Arm Schedule The times of day week you d like the DVR to be armed to detect video loss Alarm Exception Exception Type Wha...

Page 56: ...nt menu in the DVR menu Rather than attempt to summarize here it s easier to simply turn to page 43 to learn more System General System Information Maintenance Operates in the same way as the System submenus in the DVR menu Rather than attempt to summarize here it s easier to simply turn to page 46 to learn more ...

Page 57: ...t or right to change between groups of cameras 4 Snapshot Takes a snapshot of the currently selected camera and saves it to your mobile device 5 PTZ This allows you to control any PTZ camera that you have connected to your DVR 6 Stop Start all Cameras Tap this to stop the live view of all cameras Tap again to restart all cameras 7 Stop Start selected Camera Tap this to stop the currently selected ...

Page 58: ...other screen 2 Record List Takes you to the Record List page where you can playback video that you have previously recorded to your mobile device 3 Device The Device Management screen where you can add edit or remove your DVR 4 Help About Us Tap this to access the built in manual as well as the version information ...

Page 59: ...clude the flickering of screens monitors or fluorescent lights reflections of movement in windows mirrors and so on lights which are often turned on or off shadows passing and so on We can t possibly imagine what you re going to find in your unique circumstances so we encourage you to experiment 2 Fine tune your sensitivity There s no substitute for getting a volunteer to play the part of intruder...

Page 60: ... Each number in the IP address cannot exceed 255 Assigning the IP Address information to the DVR We recommend doing this locally on the DVR itself even if you can access the DVR via the network using the SwannView Link software in the meantime Ifyou reconnectedremotelyandthenetworkinginformation changes you might lose the connection to the DVR Open the Network General menu on your DVR see Network ...

Page 61: ...untry of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product onl...

Page 62: ...com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Exchange Repairs 1 800 627 2799 Option 1 M F 9am 5pm US PT AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 UK 0203 027 0979 Helpdesk Technical Support Details Swann Communications 2013 M89_4200H1811113E ...

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