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23672 9/18 | 85-000821_INST_A

6400 West 105th Street, Bloomington, MN 55438

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 877.743.3191  

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 [email protected]  

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 surlybikes.com

Limited Warranty

This Surly product is warranted against defects in materials and workmanship for one year from the date of retail 
purchase of the product, subject to the limitations detailed below. Save your dated receipt for proof of purchase.
This warranty does NOT cover the following: 

•  Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience of the user  

or assembler

 •  Products that have been modified, neglected, used in competition or for commercial purposes, misused or abused, 

involved in accidents or anything other than normal use

•  Installation of components, parts or accessories not originally intended for or compatible with Surly product as sold
•  Damage or deterioration to the paint, surface finish, aesthetics or appearance of the product
•  Normal wear and tear
•  Labor required to remove and/or refit and re-adjust the product within the bicycle assembly

This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of Surly,  
and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Surly product 
and is not transferable. This warranty applies only to products purchased through an authorized dealer or distributor.  
In no event shall Surly be liable for any loss, inconvenience or damage, whether direct, incidental, consequential,  
or otherwise resulting from breach of any express or implied warranty or condition, of merchantability, fitness for  
a particular purpose, or otherwise with respect to our products except as set forth herein.
This limited warranty gives the consumer specific legal rights, and those rights and other rights may vary from place  
to place. This limited warranty does not affect your statutory rights.

WARRANTY PROCESS 

We will happily back up our products if there is a problem that is our fault. If you and your shop think your Surly  
product is worthy of a warranty inspection, please return the product to the original place of purchase, accompanied  
by a sales receipt.
TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS 
OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE.

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