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SureCall Fusion2Go OTR

Three-Year Product Warranty

Register at www.SureCall.com/Activate

SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to 
change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 
2014. A two-year warranty applies to any products manufactured before May 1, 2014.

Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof-of-purchase 
documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container.

Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received 
by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for 
signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include 
accessories sold in addition to the signal booster, such as antennas or cables.) 

This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages 
the product’s physical or electronic properties.

SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full 
accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part thereof 
which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by examination by 
SureCall, prove defective in material and/or workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall 
product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any 
of its products without incurring any obligation to make the same changes on previously delivered products. 

As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall 
will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges. 

The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable 
specifications or which are not defective or not covered by this warranty. 

Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulfill the performance requirements 
that were published in the product specification literature, or in accordance with samples provided by SureCall. This warranty shall not apply to any products 
or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to 
accessories or parts not supplied by it.

Limitations of Warranty, Damages and Liability:

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO 
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, 
WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.

SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, 
INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM 
OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED. 

All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled 
directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon 
the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable 
under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way 
the remaining provisions hereof.

SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability 
and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall 
shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this 
document are subject to change without notice. 

© 20

22

. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.

www.SureCall.com | 1-888-365-6283 | [email protected]

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Summary of Contents for Fusion2Go Max

Page 1: ...03 22 2022 User Manual Fusion2Go OTR Over the Road Truck Cell Signal Booster Designed for Large Vehicles ...

Page 2: ...ect Power 8 Verify Your System is Working 8 LED Indicators 8 Troubleshooting 9 Specifications 9 Antenna Kitting Information 10 Consumer Guidelines 12 Three Year Product Warranty 13 2 Thank you for purchasing SureCall s Fusion2Go OTR cell phone signal booster kit Fusion2Go OTR provides seamless 5G 4G LTE connectivity for any vehicle If you have any questions during setup please reach out to our US ...

Page 3: ...ith two antennas An inside antenna that communicates with your cell phone An outside antenna that communicates with the cell tower Signals sent from a cell tower are received by the outside antenna amplified by the booster and then sent to your cell phone via the inside antenna When your phone transmits the signal is sent to the inside antenna and then sent to the cell tower via the outside antenn...

Page 4: ...Serial ______________________________________________________________________ Purchase Date ________________________________________________________________ Keep the carton and packing material to store the product in case you need to return it Your Fusion2Go OTR signal booster package includes the following items Outside antenna Antenna mounting hardware Mast extension optional Booster DC Power s...

Page 5: ...ded Note it is needed only to achieve the clearance requirements for the antenna specified below Thread glue is provided with the antenna It should be applied at each threaded connection only after you have confirmed the proper height configuration as the glue will make the connection permanent Keep in mind the antenna mounting location should a allow the antenna to extend above the metal cab b be...

Page 6: ...g base and mounting bracket by placing the threads through the opening of the mounting bracket as shown in the illustration Use the provided washers on the bottom side of the bracket opening then add the nut to bottom of the thread to secure in place Once complete connect the assembled antenna and the spring base Route cable Once the antenna installation is complete route the antenna cable inside ...

Page 7: ...ply to a clean dry surface in your chosen location Step 3 Place Booster and Connect Cables Select a well ventilated location for the booster that is away from excessive heat direct sunlight and moisture We often suggest installing beneath a seat or within the front console Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable from inside patch antenna to...

Page 8: ... from the vehicle cabin and or increasing the vertical placement of the outside antenna If you have not used the optional mast extension try adding it to achieve additional separation LED Indicators Place a call in a location you have previously experienced poor signal and confirm that your phone is receiving a boosted signal Normal operation is indicated by Green LEDs both flashing and solid In t...

Page 9: ... 625 x 4 x 1 125 inches Weight 1 43 lbs Certification FCC ID RSNF2GO3 Fusion2Go 3 0 IC 7784A F2GO3 Fusion2Go 3 0 v2 Note The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Troubleshooting Problem Resolution Signal booster has no power 1 Verify that the Power LED is ON 2 Connect the power supply to an alternate power source 3 Veri...

Page 10: ...a and Cable SC302W and SC240 20FN 20 ft 0 44 dB 0 44 dB 0 71 dB 1 44 dB 0 64 1 24 dB Desktop RV Outdoor Antenna and Cable SC288W and SC240 40FN 40 ft 0 52 dB 0 52 dB 0 98 dB 2 52 dB 2 12 2 92 dB Indoor Antenna SC120W whip 1 2 dB 1 2 dB 1 2 dB 3 dB 3 3 dB Indoor Antenna and Cable SC302W and SC240 20FN 20 ft 0 44 dB 0 44 dB 0 71 dB 1 44 dB 0 64 1 24 dB All equivalent antennas and cables are suitable...

Page 11: ...residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can ...

Page 12: ... the following urls Verizon http www verizonwireless com wcms consumer register signal booster html AT T https securec45 securewebsession com attsignalbooster com T Mobile https support t mobile com docs DOC 9827 Sprint https www sprint com legal fcc_boosters html U S Cellular http www uscellular com uscellular support fcc booster registration jsp CAN ICES 3 B NMB 3 B Canada This Class B digital a...

Page 13: ...nited States in which case the Buyer will pay the shipping charges The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise which are found to meet the applicable specifications or which are not defective or not covered by this warranty Products sold by SureCall shall not be considered defective or non conforming to the Buyer s order if they satisfac...

Page 14: ...48346 Milmont Drive Fremont California 94538 USA 888 365 6283 www surecall com ...

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