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User Guide

2G - 3G Home or Office Signal Booster Kit

Flex

Pro

™

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Summary of Contents for FlexPro

Page 1: ...User Guide 2G 3G Home or Office Signal Booster Kit FlexPro ...

Page 2: ... to eliminate frustrations over dropped calls limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes and offices up to 6 000 square feet FlexPro enhances 2G and 3G voice and reception data for all major U S carriers If you need any assistance while installing this product please contact tech support at 1 888 365 6283 or email us at support surecall com ...

Page 3: ... 8 Installing the Outside Anntenna Pg 9 10 Installing the Insides Anntenna Pg 11 12 Installing Signal Booster Pg 13 14 Configure Gain Setting Pg 14 Troubleshooting Pg 15 Specification Pg 17 Warranty Pg 18 19 Safety Information Pg 19 Table of Contents SureCall 48346 Milmont Dirve Fremont CA 94538 1 888 365 6283 sales surecall com 3 ...

Page 4: ...with two antennas An inside antenna that communicates with your cell phone An outside antenna that communicates with the cell tower Signals sent from a cell tower are received by the outside antenna amplified by the booster and then broadcast to your phone via the inside antenna When your phone transmits the signal is sent to the inside antenna amplified and then sent to the cell tower via the out...

Page 5: ...following items One SureCall FlexPro signal booster One outside antenna Cable for connecting the outside antenna to the signal booster One inside antenna Cable for connecting the inside antenna to the signal booster One power supply Warning Unauthorized antennas cables and or coupling devices are prohibited by FCC new rules Please contact FCC for details 1 888 CALL FCC Changes or modifications not...

Page 6: ...ge Options Model No Usage Coverage 1 Outdoor Omni antenna2 1 interior dome antenna2 30 and 75 SC coax cables CM288W 1 Outdoor Yagi3 antenna with 1 interior dome antenna 30 and 75 SC coax cables CM230W S 1 Outdoor Omni antenna with 1 interior panel4 antenna 30 and 75 SC coax cables CM222W 1 Outdoor Yagi antenna with 1 interior panel antenna 30 and 75 SC coax cables CM248W Omni Antennas are ideal fo...

Page 7: ... Installation Overview Step 1 Find the outside area that has the strongest signal See page 8 for instruction Step 2 Install the outside antenna in the area identified in step 1 See page 9 11 for instruction Step 3 Install the inside antenna See page 11 12 for instruction Step 4 Mount the signal booster connect the outside and inside antenna cables to the signal booster and connect the booster to a...

Page 8: ...rch com to find the general location of your carrier s towers Measure the strength of the existing cellular signal in various locations Apple iPhones Dial 3001 12345 and press Call In the top left corner a number appears instead of bars Android devices download apps such as Network Signal Info in the Google Play store to measure signal strength Search check real signal strength to find other cell ...

Page 9: ...he mounting area has least a 12 inch radius clear of obstructions and other radiating elements 3 If the mounting area is prone to weak cellular signals or if the density of the roof and ceiling partially block the signal the booster will operate at its default setting of 65 dB gain be sure to place the outside antenna in a straight line at least 75 feet from the inside antenna for best performace ...

Page 10: ... or marker Step 3 Unscrew nut on end of stucco screw and remove it along with lock washer and regular washer Step 4 Place vertical plate into desired location and tap the screws head first along with sleeve into stucco 1 2 to 5 8 deep into place Step 5 In this order place washer lock washer and nut on each screw and tighten until secure When tightening screw sleeve will expand to secure plate Scre...

Page 11: ...nal dome and flat panel versions Installing Your Hardware Note As you can see from the table above acquiring the recommended inside and outside antenna separation optimizes coverage significantly Any reduced antenna separation reduces the booster s coverage Note see next page for outside antenna installation details Required Between Outside and Inside Antenna If the Coverage Area is Set All Dials ...

Page 12: ...ld be mounted in an upright position for best results Step 1 Drill a 35mm diameter hole in the ceiling The ceiling thickness should be 20mm maximum Step 2 Unscrew fixing nut from antenna Place antenna cable through hole Screw the fixing nut back onto antenna and cable on crawl space side of ceiling and fasten Step 3 Attach the N Female connection from the interior antenna to the cable leading to t...

Page 13: ... antenna cable to the signal booster connector marked OUTSIDE see page 14 Hand tighten the connection 5 Connect the inside antenna cable to the signal booster connector marked INSIDE see page 14 Hand tighten the connection 6 Connect the AC power cord to the signal booster see page 14 7 Connect the plug on the other end of the 110V AC power outlet 8 Turn the booster s power switch on The signal boo...

Page 14: ... power ON Uplink inactivity in that band OFF Working properly Blinking AGC operating OFF Working properly Red light blinking Adjusting for oscillation OFF Working properly Red light and yellow light blinking Self oscillating OFF Working properly Red light blinking Red light yellow light alternately blinking Booster Hardware The following image shows the key hardware components on the cellullar boo...

Page 15: ...urned up to maximum gain on each dial see page 14 Troubleshooting In the event you encounter a problem follow the suggestions below to resolve the issue Table 2 1 Troubleshooting Table Troubleshooting Problem Resolution Signal booster has no power After installing your signal booster system you have no signal or reception Verify that the booster switch is turned on Connect the power supply to an a...

Page 16: ...he power supply to an alternate power source Be sure the power source is not controlled by a switch that can remove power from the outlet Check the green POWER LED on the signal booster If it is OFF return the power supply to SureCall Contact tech support at 1 888 365 6283 or support surecall com or go to www surecall com and log on to online support to receive an RMA Troubleshooting One of the re...

Page 17: ...dB 2 67 dB Outside Cable Inside Antenna Inside Cable Gain Loss Cellular 800 MHz PCS1900 MHz Product Number Specification FlexPro Uplink Frequency Range MHz 824 849 1850 1910 824 849 1930 1990 50 ohm 65dB Cellular 72dB PCS 7dB 2 0 CDMA WCDMA GSM EDGE HSPA EVDO LTE and all cellular standards 5 15V 1 Watt EIRP CM400 N Female both ends 10W 8 x 1 25 x 5 1 lbs 8 oz RSNFLEXPRO 7784A FLEXPRO Downlink Freq...

Page 18: ... material and workman ship and will perform in full accordance with applicable specifications The limit of liability under this warranty is at SureCall s option to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1 2014 or TWO YEARS for products purchased before May 1 2014 as determined by examination by SureCall prove defective in material and or workm...

Page 19: ...ons hereof SAFETY INFORMATION This is a CONSUMER device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as ...

Page 20: ...e unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served b...

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