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SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

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BEFORE INSTALLATION 

1.  Make sure you have positioned the booster close enough to an existing electrical outlet.
2.  Ensure adequate separation between the planned locations of the booster and inside antenna 

(see page 8).

3.  Make sure you have sufficient cable length between the inside antenna location and booster location.

Installation Overview

Step 1. Find the window that has the strongest signal. Note that the EZ 4G and the desktop antenna should 

have a separating wall. 

 

a) If installing in a two story home or office place the EZ 4G upstairs and install the inside antenna  

downstairs.

Step 2. Mount the signal booster, connect the inside antenna cable to the signal booster, and    

            

connect the booster to an AC power source.

 

a) For optimum performance, place the EZ in a corner of the window.

Step 3.  Install the inside antenna. 

EZ 4G INSTALLATION

Step 1.  Find the area with the Strongest Signal 

The signal booster requires a minimum cellular signal of low –100 dBm to high –90 dBm. 
Signal readings usually appear as a negative number (for example, -85). The stronger the EZ signal, the closer 

it gets to zero. Aim for a signal between -65 and -85 dB. Signals stronger than -50 dB may cause the booster 

to shut down. Find the area with the strongest cellular signal source from your service provider by following 

the directions below. You can also go to www.antennasearch.com to find the general location of your carrier’s 

towers.
Select a window sill location away from buildings, walls, trees, hills, and other terrain features that can block or 

reflect wireless signals with the strongest signal.
 Measure the strength of the existing cellular signal in various locations 

•  Apple iPhones: Dial*3001# 12345#* and press Call. In the top-left corner, a number appears instead of 

bars.

•  Android devices: download apps such as “Network Signal Info” in the Google Play store to measure 

signal strength. Search check real signal strength to find other cell signal measurement apps.

•  Internet: go to www.speedtest.net

Before You Install

Summary of Contents for EZ 4G

Page 1: ...EZ 4G Home Signal Booster Kit User Guide ...

Page 2: ...4G is a 5 band cellular booster that enhances 2G 3G and 4G voice and data If you need any assistance while installing this product please contact tech support at 1 888 365 6283 or email us at support surecall com Important Before installing your booster you need to register it with your carrier You can do so online at the following urls Verizon http www verizonwireless com wcms consumer register s...

Page 3: ...3 Install the Inside Antenna 8 Option A Inside desktop antenna 8 Option B Inside Panel Antenna 9 Booster Hardware 10 LED Indicators 11 If you Want to Improve Coverage 11 Troubleshooting 12 FCC IC and Safety Information 12 Product Specifications 13 Kitting Information 13 Warranty 14 Limitations of Warranty Damages and Liability 15 SureCall 48346 Milmont Drive Fremont CA 94538 1 888 365 6283 sales s...

Page 4: ... works An antenna built into the back of the booster communicates with the cell tower while it sits in your window An inside desktop antenna or optional panel antenna that communicates with your cell phone Signals sent from a cell tower are received by EZ 4G amplified and then broadcast to your phone via the inside antenna When your phone transmits the signal is sent to the inside an tenna amplifi...

Page 5: ...OR Optional SC 248W Panel Antenna OR PACKAGE CONTENTS 1 Unpack all package contents For missing or damaged items contact your reseller 2 Turn over the signal booster and record the model and serial number for reference Serial ________________________________________________________________ Purchase Date __________________________________________________________ 3 Keep the carton and packing materi...

Page 6: ... area with the Strongest Signal The signal booster requires a minimum cellular signal of low 100 dBm to high 90 dBm Signal readings usually appear as a negative number for example 85 The stronger the EZ signal the closer it gets to zero Aim for a signal between 65 and 85 dB Signals stronger than 50 dB may cause the booster to shut down Find the area with the strongest cellular signal source from y...

Page 7: ...r Step 2 Install the Signal Booster 1 Select a location close to a working AC outlet noting that the back of the booster should be pointed in the direction of the nearest cell tower Go to www antennasearch com for information Do not expose the signal booster to excessive heat direct sunlight moisture and airtight enclosures 2 Choose the appropriate installation method for your application either t...

Page 8: ...low allow 30 35 feet of separation between the booster and the desktop antenna minimum separation is 20 feet Please note The range of the antenna is dependent on three factors 1 Physical obstructions 2 Power generated by booster 3 Reception from outside signal received and distributed by EZ 4G Option A Inside desktop antenna Place the inside antenna in a central location where signal is needed Imp...

Page 9: ... Mobile and portable stations operating in these bands must employ a means for limiting power to the minimum necessary for successful communications Option B Inside Panel Antenna Choose a location for mounting the antenna on vertical surface Ideal height off the ground or floor should be the approximate height of your cell phone when in use 1 Using plate mark position of desired screw placement wi...

Page 10: ...5 6283 sales surecall com 10 Installing your Hardware Booster Hardware The following image shows the key hardware components on the cellular booster Refer to this image as you install your EZ booster components Booster Diagram Left LED Right LED Power LED ...

Page 11: ...Solid All bands are inactive Light is off while band is active Right Yellow Red Alternately Flashing Oscillation is detected When this happens Increase the separation between the inside antenna and the EZ 4G Left AND Right Yellow Red Alternately Flashing The level of oscillation being received by the EZ requires the booster to be shut off until adequate separation between the booster and inside an...

Page 12: ...t be provided or may be inaccurate for calls served BY USING THIS DEVICE Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy an...

Page 13: ...e 7 dB VSWR 2 0 Supported Standards CDMA WCDMA GSM EDGE HSPA EVDO LTE and all cellular standards AC Input 110V Maximum Output Power 1 Watt EIRP Cable RG6 SC 240 RF Connectors Donor port Integral Server port F Female Power Consumption 10W Weight 3 lb 2 oz Dimensions 13 in Diameter FCC ID IC RSNEZ4G Coverage Up to 3 000 sq ft Kitting Information Component Product number Gain Loss Note LTE A LTE V 80...

Page 14: ...s in material and workmanship and will perform in full accordance with applicable specifications The limit of liability under this warranty is at SureCall s option to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1 2014 or TWO YEARS for products purchased before May 1 2014 as deter mined by examination by SureCall prove defective in material and or w...

Page 15: ...n and judgment upon the award rendered may be entered in any court having jurisdiction thereof If one or more provisions provided herein are held to be invalid or unenforceable under applicable law then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof 48346 Milmont Drive Fremont Califo...

Page 16: ...uilding use This is a CONSUMER device Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco...

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