Troubleshooting
Common
problems
Fault cause
Handling methods
8
Unclear
print
1. Print head connection
problem
2. Dirt on print head
3. Non-matching consumable
4. Print head is broken
5. Print head pressure
weakened
1. Plug print head connection
firmly
2. Use cotton alcohol swab to
remove dirt from the print
head
3. Use Supvan original
consumables
4. Replace print head
5. Replace print head
compaction assembly
9
Printer
worked
without
content
printed
1. Printing content is space
2. Back cover not installed
3. Print head connected
improperly
4. Print head is broken
5. Main control panel
damaged
6. Main motor photoelectric
detect unit damaged or fall
off
7. Keyboard control panel
damaged
8. Battery is low
1. Input the content
2. Close the back cover
3. Plug print head connection
firmly
4. Replace the print head
5. Replace main control panel
6. Replace main motor
photoelectric detect unit or
reinstall it
7. Replace keyboard control
panel
8. Replace battery
21
