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and is the only warranty given in respect of that 

part of the Product.

6  All other components supplied by Supreme 

Solar Pty Ltd carry a twelve (12) month limited 

warranty and is the only warranty given in 

respect of these components of the Product.

Exclusions

7  Supreme Solar Pty Ltd will not be liable under 

this warranty where Supreme Solar Pty Ltd’s 

reasonable opinion a defect is caused by:
(a)  fair wear and tear;
(b)  negligent, careless or improper use or 

handling;

(c)  non-adherence to installation, operating, 

cleaning or maintenance instructions;

(d)  harsh or adverse Pool/Spa water 

conditions;

(e)  installation, repair to or alteration of any 

product or parts of the system by any 

person who has not been authorised by 

Supreme Solar Pty Ltd to perform such an 

installation, repair or alteration;

(f)  act of God, riot, fire or other occurrence 

outside normal working conditions; or

(g)  by other abuse or misuse caused by the 

Purchaser or a third party.

(h)  Any damage resulting from vermin 

infestation.

8  Subject to clause 9, any condition or warranty 

which would otherwise be implied in this 

agreement or in relation to the Product is 

hereby excluded.

9  Where legislation implies in this agreement 

or in relation to the Product any condition 

or warranty, and that legislation avoids or 

prohibits provisions in a contract excluding or 

modifying the application of or exercise of or 

liability under such condition or warranty, the 

condition or warranty shall be deemed to be 

included in this agreement. However, the liability 

of Supreme Solar Pty Ltd for any breach of such 

condition or warranty shall be subject to clause 

14 and any other applicable exclusions set out 

in this agreement, be limited, at the option of 

Supreme Solar Pty Ltd, to one or more of the 

following:
(a)  if the breach relates to goods:

(i)  the replacement of the goods or   

 

the supply of equivalent goods;

(ii)   the repair of such goods;
(iii)  the payment of the cost of having the 

goods repaired; and

(b)  if the breach relates to services:

(i)  the supplying of the services  again; or
(ii)  the payment of the cost of having the 

services supplied again.

What Supreme Solar Pty Ltd will do

10  For defects relating to installation of the 

Product, Supreme Solar Pty Ltd will, in its 

absolute discretion:
(a)  repair the Product or pay for the cost of 

having the Product repaired; or

(b)  replace the Product or supply an equivalent 

Product; or

(c)  pay for the cost of replacing the Product or 

acquiring an equivalent Product;

if the terms and conditions of this warranty 

are satisfied. Supreme Solar Pty Ltd will not be 

liable for any other loss or damage (including 

consequential or indirect damages).

11  Supreme Solar Pty Ltd reserves the right 

to charge the Purchaser, at Supreme Solar 

Pty Ltd’s current hourly rate, for the cost of 

examining the Product if such examination by 

Supreme Solar Pty Ltd reveals that the Product:
(a)  is not defective; or
(b)  is defective as a result of any of the events 

specified in paragraph 7.

What the Purchaser must do

12  Any claim under this warranty must be made 

at the earliest stage that the defect becomes 

obvious to enable prompt action and to avoid 

further damage and must be made no later 

than one (1) month of the defect becoming 

obvious.

13  Any claim for warranty must be accompanied 

by appropriate documentation which stipulates 

the date of installation, the invoice number, 

the details of the alleged defect and any other 

information reasonably required by Supreme 

Solar Pty Ltd.

14  Purchaser agrees to pursue any claims in 

relation to defective products and/or parts 

against the manufacturers or suppliers referred 

to in clause 3, 4, 5 and 6.

Whole agreement

15  This warranty and any warranties implied by 

law which are not capable of being excluded or 

modified from the whole warranty agreement 

between Supreme Solar Pty Ltd and the 

Purchaser and all other warranties, express or 

implied, whether arising by statute or otherwise, 

are excluded and cancelled.

Governing law

16  This warranty is governed by the laws of the 

State specified in paragraph 17(c).

Heatseeker VortexPro (R32)  Inverter Heat Pump 

Installation & User Manual

34

Summary of Contents for HEATSEEKER VORTEXPRO

Page 1: ...HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 1 INSTALLATION USER MANUAL R32...

Page 2: ...ng com au Supreme Solar Pty Ltd ABN 88 007 400 213 New South Wales 19 24 Anzac Avenue Smeaton Grange NSW 2567 P 02 4648 4766 solar nsw supremeheating com au Queensland Upper Coomera QLD 4209 P 07 3807...

Page 3: ...OFESSIONALS 4 Transportation 11 5 Installation and maintenance 12 5 1 Notice before installation 12 5 2 Installation instructions 13 5 3 Trial after installation 19 6 Trouble shooting guide 21 7 Error...

Page 4: ...formance in the operation range Air 15 C 25 C 1 3 ADVANTAGES OF DIFFERENT MODES The heat pump has two modes Smart and Silence They have different advantages under different conditions MODE RECOMMENDAT...

Page 5: ...heat pump can only be used with pool water It can NEVER be used to heat or cool other flammable or turbid liquid 1 4 2 When moving the heat pump do not lift the water union This will damage the titani...

Page 6: ...store or use combustible gas or liquids such as thinners paints or fuels near the heat pump 1 4 6 If you detect any abnormal noises odours smoke or leaks from the heat pump immediately switch off the...

Page 7: ...t pump from the power supply during electrical storms 1 4 9 Please note that following codes are not failures CODES No water flow Anti freezing reminder Out of the operating range Insufficient water f...

Page 8: ...utton of the heat pump and set desired temperature 2 2 OPERATION INSTRUCTIONS SYMBOL DESIGNATION OPERATION Power ON OFF Power On Off Unlock Mode 1 Press it for 3 seconds to unlock lock screen 2 After...

Page 9: ...i connection Water inlet Water outlet 1 Power On Press for 3 seconds to unlock screen then press to power on heat pump 2 Adjust Set Temperature When screen is unlocked press or to display or adjust th...

Page 10: ...ting will be flashing After defrosting will stop flashing b Compulsory Defrosting When heat pump is heating press and together for 5 seconds to start compulsory defrosting and will be flashing After d...

Page 11: ...n the surfaces around the unit to prevent and and insect ingress 2 3 2 Winterizing Sub Zero Climates In climates where the winter season reaches sub zero temperatures please disconnect from power supp...

Page 12: ...0 30 000 40 000 50 000 60 000 80 000 Pool Volume Warm Climate Litres 30 000 40 000 50 000 60 000 70 000 100 000 Advised Flow Rate L min 60 100 125 150 180 230 Inlet Outlet mm 50 Compressor Twin rotary...

Page 13: ...eat pump please ensure the unit remains in an upright position at all times 4 2 When moving the heat pump do not lift the water union This will damage the titanium heat exchanger HeatseekerVortexPro R...

Page 14: ...onal Unqualified installations may result in damage to the heat pump and or safety risks to the user 5 1 NOTICE BEFORE INSTALLATION 5 1 1 Plumbing connections must be made with solid PVC pipe Usage of...

Page 15: ...to the heat pump 30m in total unless the ground is wet or the groundwater level is high A rough estimate of the heat loss per 30m is 0 6 kWh 2 000 BTU for every 5 C difference between the water tempe...

Page 16: ...nd the heat pump to prevent chemicals returning to the heat pump Failure to observe this instruction will void the warranty Independent System FROM POOL TO POOL 3 WAY VALVE NON RETURN VALVE HEAT PUMP...

Page 17: ...Adjusting the Bypass A B HEAT PUMP BACK FILTER FILTER PUMP FROM POOL TO POOL 3 WAY VALVE CHLORINATOR NON RETURN VALVE OUT IN HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 15...

Page 18: ...he message clears the default display is the current water temperature Starting sequence will now begin ATTENTION Bypass Installation Operation without a bypass or with improper bypass adjustment may...

Page 19: ...96 530 1161 650 74 958 NAME SIZE MM MODEL Above data is subject to modification without notice 5 2 2 Heat pump installation 1 When the heat pump is running condensation will occur and drain from the b...

Page 20: ...should be orderly and not affect each other ATTENTION Switch on after finishing all wiring construction and re checking 1 Wiring Diagram A For power supply 240V 50Hz Distribution Box Customer prepare...

Page 21: ...iameter must be increased The signal cable can be extended to 50m at most 5 3 TRIAL AFTER INSTALLATION ATTENTION Please check all the wirings carefully before turning on the heat pump 5 3 1 Inspection...

Page 22: ...n of the heat pump and set desired temperature in the thermostat 3 In order to protect the heat pump the heat pump is equipped with start delay function When starting the heat pump the fan will start...

Page 23: ...side acceptable operating range Engage electrician to confirm power supply refer to technical specifications E6 Excessive temperature differential between inlet and outlet water insufficient water flo...

Page 24: ...failure 13 P6 Cooling coil pipe temp sensor failure 14 P7 Ambient temp sensor failure 15 P8 Cooling plate sensor failure 16 P9 Current sensor failure 17 PA Restart memory failure 18 F1 Compressor driv...

Page 25: ...Every 60 minutes the circulation pump is started for 2 minutes to sample the water temperature If after 2 minutes the temperature of the water is below above the required set point temperature depend...

Page 26: ...is 1 8m long and should be plugged directly into a general power outlet not into an extension lead 8 3 2 Pump The circulation pump plugs into the 240V outlet beneath the VortexSwitch 8 3 3 Heating Pri...

Page 27: ...uch a time can t be sufficient sometimes to maintain the water at the desired temperature depending on the seasons This is the reason why the heat pump is equipped with the sample function that will m...

Page 28: ...ind that the power cable is 1 8m long and should be plugged directly into a general power outlet not into an extension lead 9 3 2 Pump The filtration pump plugs into the 240V outlet beneath the Vortex...

Page 29: ...NG 1 APP Download Android mobile please download from iPhone please download from 2 Account registration a Registration by mobile number Email HeatseekerVortexPro R32 Inverter Heat Pump Installation U...

Page 30: ...b Mobile number registration 3 Create family Please set family name and choose the room of device Aus 61 HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 28...

Page 31: ...se make sure your network name and password is correct And your router mobile phone and device are as close as possible d Wifi rebinding When Wifi password changes or network configuration changes Pre...

Page 32: ...5 Operation a For heat pump with Heating function only HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 30...

Page 33: ...ter binding if your family members also want to control the device Please let your family members register the APP first and then the administrator can operate as below HeatseekerVortexPro R32 Inverte...

Page 34: ...our family members can log in as below Notice 1 The weather forecast is just for reference 2 APP is subject to updating without notice HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manu...

Page 35: ...ailure are excluded from this warranty after a period of twelve 12 months Subsequent costs are to be paid by the original purchaser and is the only warranty given in respect of that that part of the P...

Page 36: ...b if the breach relates to services i the supplying of the services again or ii the payment of the cost of having the services supplied again What Supreme Solar Pty Ltd will do 10 For defects relatin...

Page 37: ...urchase b Product Supreme Solar Pty Ltd solar pool heating system c Governing law paragraph 16 Victoria Australia Consumer guarantee 18 This warranty is provided in addition to consumer guarantees and...

Page 38: ...NOTES HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 36...

Page 39: ...NOTES HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 37...

Page 40: ...HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 38...

Page 41: ...HeatseekerVortexPro R32 Inverter Heat Pump Installation User Manual 39 supremeheating com au 1300 787 978...

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