Supreme Heating Heatseeker Nova+ Troubleshooting Manual Download Page 2

Heatseeker Nova+ Inverter Heat Pump

 

Troubleshooting

MALFUNCTIONS

ERROR REASONS

SOLUTIONS

Low ambient temperature 

protection

PP08

Ambient temperature or water 

inlet temperature is too low

Cooling pipe temperature too high

protection

PP10

Check the system

High pressure failure

EE01

1.   Too much refrigerant

2.   Ambient temperature or water 

temperature is too high

3.   Operating frequency is too high

4.   Fan motor failure

5.   High pressure valve failure

1.   Discharge redundant refrigerant

2.   Clean the air exchanger

3.   Check and re-fix the wiring 

connection of high pressure 

switch

4.    Replace the new high pressure 

switch

Low pressure failure

EE02

1.   Not enough refrigerant

2.  Not enough water flow

3.   Filter or capillary jammed

4.   EEV  failure

5.   Fan motor failure

6.   Low pressure switch failure

1.   Check if there is any gas leakage, 

re-fill the refrigerant

2.   Clean the air exchanger

3.   Replace the filter or capillary

4.    Check and re-fix the wiring 

connection of low pressure 

switch

5.    Replace the low pressure switch

Water flow failure

EE03

Low water flow, wrong flow 

direction, or flow switch failure.

1.    Check if the water flow is high 

enough 

2.    Check if the water flow switch 

was installed in correct direction

3.     Check the wiring of water flow 

switch

4.   Replace the new water flow 

switch

T2 Water temperature overheating 

under heating mode

EE04

Water flow low or no water

1.   Check and repair the water 

pump

2.   Clean the water pipe system

3.   Check the water flow switch

T6 Gas exhaust too high protection

EE05

1.   Defrosting is inadequate

2.  Insufficient gas

3.   The throttling device is jammed

4.    Low  water  flow

1.    Manual  defrosting

2.    Add  the  gas

3.   Change the throttling device

4.   Check the water pump

Controller failure

EE06

1.   Wire connection faulty

2.   Controller  failure

1.   Check or change the signal wire

2.   Restart the power supply

3.   Change the controller

Compressor current protection

EE07

The compressor current is too large 

instantaneously

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