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Heatseeker Nova+ Inverter Heat Pump

 

Troubleshooting

Troubleshooting - Heatseeker Nova+

Error Code Displayed on LED Controller

MALFUNCTIONS

ERROR REASONS

SOLUTIONS

Inlet water temperature sensor 

failure

PP01

The sensor has an open or short 

circuit

Check or change the sensor

Outlet water temperature sensor

failure

PP02

The sensor has an open or short 

circuit

Check or change the sensor

Condenser sensor failure

PP03

The sensor has an open or short 

circuit

Check or change the sensor

Gas return sensor failure

PP04

The sensor has an open or short 

circuit

Check or change the sensor

Ambient temperature sensor failure

PP05

The sensor has an open or short 

circuit

Check or change the sensor

Gas exhaust sensor failure

PP06

The sensor has an open or short 

circuit

Check or change the sensor

Antifreeze protection in winter

PP07

Ambient temperature or

water inlet temperature is

too low

1.   The first grade antifreeze 

protection condition: when 

6°C<T1 water in temperature 

<10°C and T5 ambient 

temperature  3°C, water pump 

should operate 30 minutes, then 

stop 30 minutes in this cycle.

   When ambient temperature 

T5>5°C or T1 water in 

temperature  15°C, water pump 

stop operating will activate the 

antifreeze protection.

2.    The second grade antifreeze 

protection condition; T1 water in 

temperature  6°C and T5  2°C, it 

goes into the second antifreeze 

protection, the heat pump 

should go into Smart mode for 

water heating will to T1>15°C or 

T5>7°C.

Remarks: The water pump and heat 

pump must be turned ON or in 

standby status.

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